Excellent service. I had misunderstood the next day delivery timeframe but the staff were very helpful and courteous when I phoned. Love the product the shoes are comfortable but stylish
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Lisez les avis des autres
Bought another pair of shoes for my elderly mother. She loves them. Bought her first pair at local garden centre. Now buy direct online. Shoes are great quality and value for money. Would highly recom... Voir plus
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I miss ordered , sent my apologies, money returned all very efficient. Then actually found something suitable for me put them online , I made the correct purchase followed by quick delivery, Th... Voir plus
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Sadly the item was too big, had to be returned. My only problem with buying on line is that it is quite expensive to return. Went along to my shopping centre and bought boots from a shop, tried on m... Voir plus
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À propos de l'entreprise
Écrit par l'entreprise
At Jo & Joe, we interpret the latest footwear trends with an eye for styles that last—bringing you wearable fashion at affordable prices. Each season, we work hard to deliver variety and creativity across our collections. You probably know us best for our iconic ladies' tassel leather moccasins, available in a stunning range of colours. Whether dressed up or down, they’re smart, chic, and timeless. We're also proud of our luxurious slipper range, many of which come beautifully packaged in gift boxes—perfect for treating yourself or someone special.
Coordonnées de contact
Bacup Road, BB4 7HB, Rossendale, Royaume-Uni
- 01706 231074
- info@joandjoecollection.com
- joandjoecollection.co.uk
4,6
Excellent
228 avis
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Réponse de The Jo & Joe Collection
Good afternoon,
Thank you for taking the time to leave a review. We truly value customer feedback and were delighted to hear that you are happy with your purchase.
We appreciate your support and thank you for your custom.
flimsy trip hazard
comfortable at first but don’t wear very well, i’ve had them for 8 months they’re very worn out and flimsy, they do not provide support for your feet and become a trip hazard. I wouldn’t recommend, my sister has some similar looking ones from a different brand which seem better quality and have lasted longer.
9 avril 2026
Avis spontané
Réponse de The Jo & Joe Collection
Hi there, thank you for your feedback — we’re really sorry to hear about your experience.
This isn’t the level of quality we aim to provide, so we’d really like to look into this further for you. Could you please email your purchase details to info@joandjoecollection.co.uk? Our team will review this and investigate the issue with the product quality.
We appreciate you bringing this to our attention and hope to resolve this for you as soon as possible.
my mum loves these shoes she’s got them…
my mum loves these shoes she’s got them in many different colours !she was thrilled to receive them for her birthday thank you for the prompt delivery
30 mars 2026
Réponse de The Jo & Joe Collection
Thank you for your lovely review! We are so pleased your mum is happy with her purchase! Thank you for your continued support.
Quick and good quality
1 avril 2026
Réponse de The Jo & Joe Collection
Thank you for your review, we are really pleased to hear that you found our service efficient and our products of great standard.
Réponse de The Jo & Joe Collection
Thank you for your review!
Great to hear that delivery was quick and that you are pleased with your purchase! Enjoy!
Very pleased with my new slippers
Very pleased with my new slippers. Delivered promptly. Thank you.
30 mars 2026
Réponse de The Jo & Joe Collection
Thank you for your lovely review. We are pleased to hear you are happy with your purchase and delivery was fast & efficient.
Réponse de The Jo & Joe Collection
Thank you for your review. We are really pleased to hear you found your purchase comfortable! We hope that you will enjoy wearing them!
Réponse de The Jo & Joe Collection
Thank you for your kind review. We are pleased to hear that our shoes met your expectations and the delivery process was smooth. We look forward to serving you again soon!
Sandals are very comfortable and easy…
Sandals are very comfortable and easy to wear. Although I asked for express delivery Post Office delivery did not delivery until the next day........not Jo & Joe's fault but post office, cannot rely on them to deliver next day. That's the second time I have been let down.
11 mars 2026
Réponse de The Jo & Joe Collection
Thank you so much for your kind feedback! We're really glad to hear you're enjoying the comfort and ease of your sandals 😊
We're sorry to hear about the delay with the delivery — we completely understand how frustrating that can be, especially when you've selected express shipping. While this was unfortunately outside of our control, we truly appreciate your patience and your understanding.
If there’s ever anything we can help with in the future, please don’t hesitate to reach out. We hope you continue to enjoy your sandals!
Excellent product.
9 mars 2026
Réponse de The Jo & Joe Collection
Thank you so much for your kind words! We’re really glad you love the product.
Website was easy to follow
Website was easy to follow. The goods turned up in good condition was well worth the price which we thought was very good
3 mars 2026
Réponse de The Jo & Joe Collection
Thank you so much for your lovely feedback. I’m really pleased to hear you found the website easy to navigate and that your order arrived in great condition. It’s wonderful to know you felt the product was excellent value too. Your support means a lot, and we hope to welcome you back again soon.
Réponse de The Jo & Joe Collection
Thank you for your review! We are pleased you found the ordering process simple and straight forward to use.
Best shoes ever
I bought a pair of shoes and the tassel came off the shoe. When I contacted Jo and Joe they were very responsive and replaced the shoes. I had been travelling so was a bit delayed replying and it was quite a while after purchase by the time I got back in touch, but they were brilliant and straight away said that they would replace the shoes.
The shoes are the best I have had – one foot has a bunion, and it is difficult to find comfortable shoes, but these shoes were comfortable from the first time I wore them – and I have worn them every day since I received them.
2 mars 2026
Avis spontané
Réponse de The Jo & Joe Collection
Thank you for your kind feedback. We're really pleased to hear the shoes have been comfortable for you and that the replacement process went smoothly. Your comments mean a lot to us, and we’re glad the shoes have worked so well for you.
Friendly efficient service!
I had a query re colours and width sizes, the lady I spoke to was extremely helpful and efficient!!
Shoes arrived promptly, I purposely ordered more colours to choose, so sent one pair back and refund dealt with quickly!
26 février 2026
Réponse de The Jo & Joe Collection
Thank you for your lovely review! We are so pleased that you experienced a quick and efficient service, this is just what we aim for!
We appreciate your continued support.
Réponse de The Jo & Joe Collection
Thank you for your review! We're really glad to hear you’re pleased with the product and found the website easy to use. We appreciate you taking the time to share your feedback.
Delighted with my boots.
Delighted with my boots.
Delivery was very quick
Packaging was amazing and
I would recommend Jo Jo to any of my friends. Many thanks
26 février 2026
Réponse de The Jo & Joe Collection
Thank you for your lovely feedback. We're really pleased to hear you're delighted with your boots and that the delivery and packaging met your expectations. We truly appreciate your recommendation and hope you continue to enjoy wearing them.
I brought my wife a pair of slipper at…
I brought my wife a pair of slipper at Christmas, unfortunately the sole started to come away from the upper. I contacted Jo & Joe who immediately replaced them with out hesitation. We both wear Jo & Joe slippers and have never had a problem before. It’s reassuring to know that a company has great customer service, very refreshing
5 mars 2026
Avis spontané
Réponse de The Jo & Joe Collection
Thank you for your kind message. We're really glad we could resolve the issue quickly for you. It's great to hear that you both enjoy wearing Jo & Joe slippers, and we appreciate your continued support.
Great Shoes
Purchased two pairs of Nautical Loafers. Very stylish, comfortable and excellent price. Will be purchasing more
17 février 2026
Réponse de The Jo & Joe Collection
Thank you for your review. We're glad to hear you're enjoying your Nautical Loafers and that you found them stylish, comfortable, and good value. We appreciate your support and look forward to seeing you again.
Good comfortable shoes at an excellent price.
Have bought these shoes before exactly same. They are very comfortable and hard wearing.
24 février 2026
Réponse de The Jo & Joe Collection
Thank you for leaving a great review.
We are pleased to hear that you find our products comfortable and durable.
Thank you for your continued support!
Réponse de The Jo & Joe Collection
Thank you so much for your lovely review!
We’re really pleased to hear you found the shoes nice and comfortable, and that they arrived promptly — that’s exactly the experience we aim to provide.
If there’s anything we could have done to make it a 5-star experience, we’d always love to hear your feedback.
Thank you again for your support — we truly appreciate it!
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