Excellent service. I had misunderstood the next day delivery timeframe but the staff were very helpful and courteous when I phoned. Love the product the shoes are comfortable but stylish
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Lisez les avis des autres
Bought another pair of shoes for my elderly mother. She loves them. Bought her first pair at local garden centre. Now buy direct online. Shoes are great quality and value for money. Would highly recom... Voir plus
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I miss ordered , sent my apologies, money returned all very efficient. Then actually found something suitable for me put them online , I made the correct purchase followed by quick delivery, Th... Voir plus
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Sadly the item was too big, had to be returned. My only problem with buying on line is that it is quite expensive to return. Went along to my shopping centre and bought boots from a shop, tried on m... Voir plus
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À propos de l'entreprise
Écrit par l'entreprise
At Jo & Joe, we interpret the latest footwear trends with an eye for styles that last—bringing you wearable fashion at affordable prices. Each season, we work hard to deliver variety and creativity across our collections. You probably know us best for our iconic ladies' tassel leather moccasins, available in a stunning range of colours. Whether dressed up or down, they’re smart, chic, and timeless. We're also proud of our luxurious slipper range, many of which come beautifully packaged in gift boxes—perfect for treating yourself or someone special.
Coordonnées de contact
Bacup Road, BB4 7HB, Rossendale, Royaume-Uni
- 01706 231074
- info@joandjoecollection.com
- joandjoecollection.co.uk
4,6
Excellent
228 avis
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A répondu à 100 % de ses avis négatifs
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great service and great produt
5 mai 2026
Réponse de The Jo & Joe Collection
Thank you so much for your kind words!
We’re delighted to hear you’re happy with both the service and the product. Your support means a lot to us, and we hope to see you again soon!
Réponse de The Jo & Joe Collection
Thank you for your lovely review! We're so pleased to hear you were happy with the quality and speedy delivery. We really appreciate your support and hope you enjoy your purchase.
Fast delivery but loafer shoes I order…
Fast delivery but loafer shoes I order is painful after one day wearing so I stop wearing for a while
30 avril 2026
Avis spontané
Réponse de The Jo & Joe Collection
Good morning,
Thank you for your feedback, and we’re sorry to hear the loafers became uncomfortable after wearing them for a day.
Comfort can sometimes vary depending on fit and wear-in period, but we’d really like the opportunity to help. Please contact our customer service team (info@joandjoecollection.co.uk) with your order details so we can look into the issue and advise on the best solution for you.
We appreciate you taking the time to share your experience.
I ordered two pairs of shoes on the…
I ordered two pairs of shoes on the Tuesday afternoon and they had arrived by Wednesday lunchtime.
Shoes are a gorgeous fit and extremely good quality, that is always the case with this company.
Highly recommend.
30 avril 2026
Réponse de The Jo & Joe Collection
Thank you so much for your lovely review.
We’re delighted to hear your order arrived so quickly and that you’re happy with the fit and quality of your shoes. Your recommendation means a lot to us, and we truly appreciate your continued support. Enjoy your new pairs.
JO&JOE Collection
Customer Services
Réponse de The Jo & Joe Collection
Thank you for your lovely review! We’re so pleased to hear your parcel arrived within 24 hours and that the fit was perfect. We really appreciate your support and hope you enjoy your purchase!
Excellent service
Excellent service: fast delivery, great communication. Sadly the size was wrong so I had to return the shoes.
27 avril 2026
Réponse de The Jo & Joe Collection
Thank you for your kind words about our fast delivery and communication. We’re sorry to hear the shoes weren’t the right size, but we appreciate you giving us the chance to put things right with the return. We hope to welcome you back again soon and help you find the perfect fit next time!
Excellent company and shoes
28 avril 2026
Réponse de The Jo & Joe Collection
Thank you so much for your kind words! We’re really pleased to hear you’re happy with both our service and your shoes. We truly appreciate your support and hope you enjoy wearing them!
Réponse de The Jo & Joe Collection
Thank you for your kind feedback! We're so pleased to hear that you found the ordering process easy and delivery quick. We really appreciate you taking the time to share your experience, and we hope you enjoy your purchase!
Very quick delivery
I ordered a pair of Veronica touch fastening slippers just after lunch on Wednesday & they were delivered the next morning!
Lovely slippers, just had to order a size larger than usual as my normal size was too small.
Excellent service, would definitely use again. Thank you
30 avril 2026
Avis spontané
Réponse de The Jo & Joe Collection
Thank you so much for your kind review!
We’re delighted to hear that your Veronica touch fastening slippers arrived so quickly and that you’re pleased with them. It’s really helpful to know about the sizing too—your feedback will assist other customers when choosing their perfect fit.
We truly appreciate your lovely comments about our service and look forward to helping you again in the future.
Thanks again for your support!
I ordered sandals which were delivered…
I ordered sandals which were delivered in an impressive 2 days. Unfortunately though I loved the sandals one was too big. I phoned and spoke to Deborah Perry who as the system was down went to their warehouse to establish whether there was another pair. She rang me straight back to confirm that another pair would be sent, and sent e mails confirming the arrangements. I also had an email from Karen too. Impressed with the organisation. Very impressed with their staff. Courteous, efficient, nothing too much trouble. Wouldn’t hesitate to recommend. Carol J
20 avril 2026
Avis spontané
Réponse de The Jo & Joe Collection
Thank you so much for your wonderful review — we really appreciate you taking the time to share your experience.
We’re delighted to hear your order arrived quickly and that you loved the sandals. It’s especially great to know that Deborah and Karen were able to help resolve the sizing issue so efficiently, even with the system down — we’ll be sure to pass on your kind words to them.
Providing helpful, responsive service is something we take great pride in, so your feedback means a lot to the whole team.
Thank you again for your recommendation — we hope to see you again soon!
Great experience
Great experience. Shoes delivered within two days. Only reason for 4 stars and not 5 was a slight mark on the upper body of the pink trainer. Apart from that shoes were a lovely fit.
13 avril 2026
Réponse de The Jo & Joe Collection
Thank you for your review — we’re really glad to hear your shoes arrived quickly and that you’re happy with the fit!
We’re sorry to hear about the mark on the pink trainer, that’s certainly not the standard we aim for. Please feel free to reach out to customer services info@joandjoecollection.co.uk where we can investigate further.
We really appreciate your feedback and hope to deliver a full 5-star experience next time!
Love this product
Love this product. Been buying the loafers for years. Good VFM and delivery very efficient.
9 avril 2026
Réponse de The Jo & Joe Collection
Thank you for your continued support—we really appreciate you coming back to us over the years. It’s great to hear you’re happy with the loafers and that you’ve found them to be good value for money. We’re also pleased the delivery has met your expectations. Looking forward to serving you again soon!
Nothing received from them and suspect…
Nothing received from them and suspect a scam site....
9 avril 2026
Réponse de The Jo & Joe Collection
Hello, we have made contact you via email and await your reply. Many thanks. JO&JOE Collection.
Réponse de The Jo & Joe Collection
Thank you so much for your kind feedback! We’re really glad to hear the product looks great and fits perfectly.
It also means a lot to know you had a positive experience with our customer service — we’ll be sure to pass this on to the team.
We truly appreciate your support and hope to see you again soon!
Speedy delivery and order as requested
14 avril 2026
Réponse de The Jo & Joe Collection
Thank you for your feedback! Glad to hear the delivery was quick and everything was just as requested.
Réponse de The Jo & Joe Collection
Thank you for your kind review! Glad everything went smoothly and that you were happy with the communication.
Réponse de The Jo & Joe Collection
Thank you so much for your feedback! We're really pleased to hear you found the ordering process easy and delivery quick. We truly appreciate your support and hope you love your purchase.
Very pleased with quality & price of…
Very pleased with quality & price of sandals. Easy to place the order and delivery service kept me informed of date & expected time when parcel would arrive. I was also given the option to choose safe place to leave the item if not at home.
10 avril 2026
Réponse de The Jo & Joe Collection
Thank you so much for your lovely feedback! We’re delighted to hear that you’re pleased with the quality and value of your sandals.
It’s great to know that you found the ordering process easy and that our delivery service kept you well informed. We’re especially glad the safe place option was helpful for you—convenience is really important to us.
We truly appreciate your support and hope to see you again soon!
Excellent service and quality of…
Excellent service and quality of products thank you. Delivery Service also good.
13 avril 2026
Réponse de The Jo & Joe Collection
Thank you for your wonderful feedback! We’re delighted to hear that you’re happy with both the quality of our products and the service you received.
It’s also great to know that our delivery service met your expectations. We really appreciate you taking the time to share your experience.
We look forward to serving you again soon!
Kind regards,
JO&JOE
Easy to order
Easy to order. Good delivery service.
Bought this style of jo and joe shoes from a retail outlet, and love them, very stylish and very comfy.
13 avril 2026
Réponse de The Jo & Joe Collection
Thank you so much for your kind review! We’re really pleased to hear that you found the ordering process easy and our delivery service reliable.
It’s great to know you already loved the Jo & Joe shoes and that they continue to impress with their style and comfort—that’s exactly what we aim for.
We truly appreciate your support and hope you enjoy wearing them!
Kind regards,
JO&JOE
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