Excellent service. I had misunderstood the next day delivery timeframe but the staff were very helpful and courteous when I phoned. Love the product the shoes are comfortable but stylish
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Lisez les avis des autres
Bought another pair of shoes for my elderly mother. She loves them. Bought her first pair at local garden centre. Now buy direct online. Shoes are great quality and value for money. Would highly recom... Voir plus
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I miss ordered , sent my apologies, money returned all very efficient. Then actually found something suitable for me put them online , I made the correct purchase followed by quick delivery, Th... Voir plus
L'entreprise a répondu
Sadly the item was too big, had to be returned. My only problem with buying on line is that it is quite expensive to return. Went along to my shopping centre and bought boots from a shop, tried on m... Voir plus
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À propos de l'entreprise
Écrit par l'entreprise
At Jo & Joe, we interpret the latest footwear trends with an eye for styles that last—bringing you wearable fashion at affordable prices. Each season, we work hard to deliver variety and creativity across our collections. You probably know us best for our iconic ladies' tassel leather moccasins, available in a stunning range of colours. Whether dressed up or down, they’re smart, chic, and timeless. We're also proud of our luxurious slipper range, many of which come beautifully packaged in gift boxes—perfect for treating yourself or someone special.
Coordonnées de contact
Bacup Road, BB4 7HB, Rossendale, Royaume-Uni
- 01706 231074
- info@joandjoecollection.com
- joandjoecollection.co.uk
4,6
Excellent
228 avis
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A répondu à 100 % de ses avis négatifs
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Réponse de The Jo & Joe Collection
Thank you for your kind review! We're delighted to hear that you found our products to be good value and that you were pleased with the service you received. Your feedback means a lot to us, and we look forward to welcoming you back again soon.
Lovely comfortable sandals
Lovely comfortable sandals . Reasonably priced. And fast delivery .
26 mai 2026
Réponse de The Jo & Joe Collection
Thank you for your lovely review! We're delighted to hear that you found your sandals comfortable, reasonably priced, and that your order arrived quickly. We really appreciate your feedback and hope you enjoy wearing your new sandals. We look forward to serving you again soon!
Réponse de The Jo & Joe Collection
¡Muchas gracias por su comentario! Nos alegra saber que está satisfecho/a con la calidad de los artículos comprados. Agradecemos mucho su confianza y esperamos poder atenderle de nuevo muy pronto.
Would have been 5 but wrong size…
Would have been 5 but wrong size delivered and had to be returned.
29 mai 2026
Réponse de The Jo & Joe Collection
Thank you for your review. We're sorry to hear that the wrong size was delivered and that you had to go through the inconvenience of returning the item.
We understand how disappointing this can be, especially when you're looking forward to receiving your order. We appreciate your feedback and will share it with our team to help improve our fulfilment processes and reduce the likelihood of similar issues in the future.
We hope we'll have the opportunity to provide you with a better experience next time.
Kind regards,
JO&JOE
Customer Services Team
Fast efficient delivery
Fast efficient delivery. Goods received in good condition 👌
Love my sandals 👡
29 mai 2026
Réponse de The Jo & Joe Collection
Thank you for your lovely review. We are so pleased you love your choice of sandals. We strive to provide a fast & quick delivery service so we are happy to learn you had a great experience. We look forward to you shopping with us again soon.
Fabulous customer service
Fabulous customer service. I made a mistake and ordered the wrong size, I phoned them and they were so helpful saying they’d replace them by return of post which they did. The shoes are great quality and really comfortable, can’t fault them.
1 juin 2026
Avis spontané
Réponse de The Jo & Joe Collection
Thank you so much for your wonderful review!
We're delighted to hear that our team was able to help quickly when the wrong size was ordered. We understand that mistakes can happen, so we're always happy to make the exchange process as smooth as possible.
It's fantastic to know that you're pleased with the quality and comfort of your shoes too. Your kind words mean a great deal to us, and we'll be sure to share your feedback with the customer service team.
Réponse de The Jo & Joe Collection
Thank you for your lovely review. We appreciate you taking the time to let us know you were happy with your purchase and the service you received.
Quick and easy ordering and delivery…
Quick and easy ordering and delivery service. Downside is that I really wish I could have still purchased my original style of slipper which has lasted me over a year been worn every day and so comfy. New style purchased not such a wide fit and tighter less toe room not comfortable but I will have to keep them as my old ones are falling apart.
26 mai 2026
Réponse de The Jo & Joe Collection
Thank you for your review and for choosing our slippers. We're delighted to hear that you found the ordering and delivery process quick and easy.
We're sorry to learn that the new style isn't as comfortable as your previous pair. We understand how disappointing it can be when a much-loved style changes, especially after enjoying the comfort and fit of your original slippers for so long. Your feedback regarding the fit, width, and toe room is greatly appreciated and will be shared with our product team as we continue to review and improve our range.
Thank you again for taking the time to share your experience, and we hope your new slippers become more comfortable with wear.
Ordering was easy and delivery was very…
Ordering was easy and delivery was very quick. Love the sandals and the fit is perfect. Thank you.
7 mai 2026
Réponse de The Jo & Joe Collection
Thank you for your lovely feedback! We’re delighted to hear ordering was easy, delivery was quick, and that you love your new sandals. Even better that the fit is perfect! Enjoy wearing them and thank you for choosing us.
Réponse de The Jo & Joe Collection
Thank you so much for your lovely review! We’re so happy to hear you found the trainers comfy and loved the colour choices. We can’t wait to welcome you back for your next pair!
They arrived really quickly
They arrived really quickly. I have recommended you to so many of my friends who have admired my new shoes!!! Very comfortable
15 mai 2026
Avis spontané
Réponse de The Jo & Joe Collection
Thank you so much for your lovely review! We’re thrilled to hear your shoes arrived so quickly and that you’re finding them so comfortable. It really means a lot to us that you’ve recommended us to your friends — thank you for all the support! Enjoy your new shoes and we hope to see you again soon.
Brilliant
My husband got some slippers for Christmas from Jo & Joe, after six months the sole came away from the slipper. They are the most comfortable pair he has ever had. He contacted the customer services, sent photos and they offered to replace them free of charge. They arrived very quickly and were well packaged. Brilliant company, highly recommend and will be shopping there again.
18 mai 2026
Avis spontané
Réponse de The Jo & Joe Collection
Thank you so much for your lovely review.
We’re delighted to hear your husband found the slippers so comfortable, and that our customer service team were able to help quickly and efficiently. We always aim to provide the best possible experience for our customers, so it’s wonderful to know this was reflected in your experience with us.
We really appreciate your recommendation and look forward to welcoming you back to JO & JOE again soon.
excellent service in all categories eg…
excellent service in all categories eg delivery quality and ease of order
11 mai 2026
Réponse de The Jo & Joe Collection
Thank you for your fantastic review! We’re thrilled to hear you had an excellent experience across all areas, from delivery and product quality to the ease of ordering. Your trust and support mean a lot to us, and we truly appreciate you taking the time to share your feedback.
Was a little late with delivery but was…
Was a little late with delivery but was a problem with delivery company not Jo&Joe shoe company,otherwise pleased with my shoes.
5 mai 2026
Réponse de The Jo & Joe Collection
Thank you for your feedback. We’re sorry your delivery was a little delayed, but we really appreciate your understanding that the issue was with the delivery company and not ourselves. We’re delighted to hear that you’re pleased with your shoes and hope you enjoy wearing them. Thank you for choosing JO&JOE.
Excellent product and excellent service…
Excellent product and excellent service as always.
5 mai 2026
Réponse de The Jo & Joe Collection
Thank you so much for your kind words! We’re delighted to hear you were pleased with both the product and the service. Your continued support means a lot to us, and we truly appreciate you taking the time to leave a review. We look forward to serving you again soon.
Réponse de The Jo & Joe Collection
Thank you for your feedback! We're so pleased to hear your order arrived on time and that you're enjoying your new casual shoes. We really appreciate you taking the time to share your experience and hope to welcome you back again soon.
Ordered on the 9th of May today is the…
Ordered on the 9th of May today is the 16th of May shoes have not arrived yet...so can't give review as to shoes
16 mai 2026
Avis spontané
Réponse de The Jo & Joe Collection
Thank you for your feedback. We’re very sorry to hear that your order has not yet arrived. Our customer service team has now been in contact with you and provided an update along with your tracking details. We sincerely apologise for the delay and appreciate your patience while your delivery is on its way. We hope you love your shoes once they arrive.
from ordering to delivery it was simple…
from ordering to delivery it was simple and quick the trainers i ordered are lovely thank you
1 mai 2026
Réponse de The Jo & Joe Collection
Thank you so much for your lovely review! We’re so pleased to hear that your ordering and delivery experience was simple and quick, and that you love your new trainers. Thank you for choosing us and we hope you enjoy wearing them!
Great comfortable shoes
Great comfortable shoes. Good communication throughout. Arrived really quickly. Lovely quality
28 avril 2026
Réponse de The Jo & Joe Collection
Thanks so much for your wonderful review! We’re so pleased to hear you found the shoes comfortable and loved the quality. It’s great to know our communication and delivery met your expectations too. We really appreciate your support and hope to see you again soon.
love the colour and fit perfectly
27 avril 2026
Réponse de The Jo & Joe Collection
Thank you so much for your lovely review! We’re thrilled to hear you love the colour and that the fit is perfect. Enjoy your new pair, and we really appreciate your support.
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