Joe's Lawn Care Avis 

667
TrustScore 4.5 sur 5

4,6

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Lisez les avis des autres

Noté 3 sur 5 étoiles

Initially pleased with this company but on the last two appointments they have cancelled late in the day. I like to be here when they come so to have to rearrange is an inconvenience. It sounds like t... Voir plus

Noté 5 sur 5 étoiles

I was sorry to learn that Mark is moving on to pastures new. He has always provided an informative professional service coupled with being a great advocate of Joe's Lawn Care services. I'm sure he wi... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Joe’s Lawn Care is by far and large the best company that I have come across for the lawn maintenance. Their care packages are generous and well designed to keep the lawn in its best condition.... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I feel extremely fortunate to have Sam from Joe's Lawn Care looking after my lawn. He is exceptionally thorough, carefully inspecting it before every treatment and taking the time to explain exact... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Service d'entretien de pelouse
  2. Jardin
  3. Jardinier

Écrit par l'entreprise

We are an Independent Lawn Care Service Provider operating in Leicestershire, Rutland, Norfolk, Northamptonshire, Bedfordshire, Cambridgeshire and areas of Lincolnshire, & Essex. Our experts complete seasonal Lawn treatments to keep your lawn in tip top condition. With a core focus on Lawn Care, Joe's specialise in the treatment of Weeds, Moss, Pests and Diseases - Making your lawn too good to leave. Joe's can also tackle all of your outdoor garden surfaces including Decking, Driveways, Pathways and Patios throughout the seasons.


Coordonnées de contact

4,6

Excellent

TrustScore 4.5 sur 5

667 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 50 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

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4,6

Tous les avis

(667)

31 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Very happy with Joe’s lawns

Very happy with Joe’s lawns. Excellent company and knowledgeable.

7 novembre 2025
Avis spontané
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Réponse de Joe's Lawn Care

Thank you Sue for taking the time to leave such a nice review.

We are happy that you are happy!

All the best,

Joe's

Noté 5 sur 5 étoiles

Another expert visit by Callum

Another expert visit by Callum. As always more useful informatoon

13 novembre 2025
Avis spontané
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Réponse de Joe's Lawn Care

Thank you for taking the time to leave a review Keith.

We will pass on your kind words to Calum.

All the best,
Joe's

Noté 5 sur 5 étoiles

My grass is looking good due to joes…

My grass is looking good due to joes lawn treatment the agent (billy) had time to stop and chat and discuss the grass and the weather. Would recommend their services
Paul Snushall (customer no. 107071)

12 novembre 2025
Avis spontané
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Réponse de Joe's Lawn Care

Thank you for the kind review Paul.

We will pass on your kind words to Billy and we look forward to keeping the lawn looking good!

Noté 5 sur 5 étoiles

Dan’s great care

Dan visited to undertake the autumn treatment and gave great guidance as to what additional care I need to undertake to restore some areas of the lawn affected by the long dry summer.
The organic lawn feed with some rain has really benefited the lawn before winter sets in.
Thank you for the excellent service, as always.

25 septembre 2025
Avis spontané
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Réponse de Joe's Lawn Care

Good day Terry,

Thank you for taking the time to leave this marvellous review.

We are very happy to hear your lawn is benefitting from the Joe's touch!

I will be sure to pass on your kind comments to the team.

Kindest regards,

Joe's

Noté 5 sur 5 étoiles

Great Service and even greater results.

Joes Lawn Care have been looking after us for over 2 years now and the lawns are looking absolutely fabulous!
This autumn Calum came to give our lawns their seasonal attention. He is a great, knowledgeable guy who really loves his work, and it shows.
We have been so impressed with the lawns, that this
year, we have indulged in our first surface treatment, ,patio, paths and driveway, the second treatment takes place in the summer.
Rowena and Michel Hunter Stevens.

23 septembre 2025
Avis spontané
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Réponse de Joe's Lawn Care

Good day Rowena and Michel,
Thank you for taking the time to leave your lovely comments.

We will pass on your kind words to Calum and we thank you for being a fantastic customer!

All the best,

Joe's

Noté 5 sur 5 étoiles

Friendly, knowledgeable, experienced

Joe is friendly, knowledgeable and approachable. He looks after our lawn superbly and knows just what to do to get the best results. Happy customer!

25 septembre 2025
Avis spontané
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Réponse de Joe's Lawn Care

Good day Andy,

It is brilliant to hear your feedback. We will be sure to pass this onto Joe.

Thank you for taking the time to leave this review and thank you for being a loyal customer.

All the best,

Joe's

Noté 5 sur 5 étoiles

Good service

Billy was punctual and he gave after treatment tips

15 septembre 2025
Avis spontané
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Réponse de Joe's Lawn Care

Thank you for taking the time to leave this review Harish. I will pass on your kind comments to our Billy.

All the best,

Joe's

Noté 1 sur 5 étoiles

Don't waste your money!!

After 2 years of treatments and numerous attempts to remedy the situation the lawn is no better and probably worse than when they started - don't waste your money!!

29 août 2025
Avis spontané
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Réponse de Joe's Lawn Care

Hi Adrian,

thank you for sharing your concerns.

We are genuinely sorry to hear that you feel your lawn has not improved over the last two years. We know how frustrating it is when you've invested time and money and aren't seeing the results you want.

Getting a lawn to its best health is a partnership, and factors like soil type and the climate can be a big challenge. Our team has been working to address some of the specific issues with your lawn and we can see how dry the lawn has been on the moisture metre.

We can see the visible change of your lawn over the years. If you would like to discuss how we can continue this positive change, please do let us know.

Kind regards,
Joe's

Noté 4 sur 5 étoiles

Lawn was scarified and reseeded and we…

Lawn was scarified and reseeded and we followed their advice to the letter after treatment. The result is we do not have a lawn any longer. It is a bald mess with rare tufts of grass. I am fed-up of being asked "What happened to your lawn?" and having to explain that it was "treated" by Joe's Lawncare people and this is the result! We are still waiting to hear when they replace what they have destroyed. Photos can be supplied!

12/2025
The company returned and scarified the lawn again before re-seeding back in the Autumn. It is at least green now and is gradually recovering. They have been proactive in fixing the problem and hopefully we will have a lawn that we can enjoy seeing by the Summer time.
All of the people who work for the company have been very understanding and as helpful as possible.

7 mai 2025
Avis spontané
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Réponse de Joe's Lawn Care

Good day Valerie,

We are sorry to hear that your lawn isn't looking as good as it should be.

We are sending one of our Senior Technicians to asses your lawn and work out what the best course of action is for your lawn.

We will be in touch soon with a date when they will be visiting yourself.

Kind regards,

Joe's

Noté 5 sur 5 étoiles

Very pleased

I wish I'd met Joe's Lawn Care sooner instead of wasting two years with another lawn care provider. After a thorough lawn survey and only two visits my lawn is looking so much healthier. Thank you to Joe and the team.

Lisa 117051

28 juillet 2025
Avis spontané
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Réponse de Joe's Lawn Care

We are super happy to hear you have a healthier looking lawn and will pass on your kind comments to the team.

The grass is always greener at Joe's Lawn Care!

Noté 5 sur 5 étoiles

My lawn had leather jackets

My lawn had leather jackets, which are commonly known as daddy long legs, feeding on it and gradually disappearing.
Joe’s lawn treated it in October and I have had new turf put down and now they are looking after my new lawn!
What a difference knowing it’s in such safe hands!! Very knowledgable and I would 100% recommend.

21 juillet 2025
Avis spontané
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Réponse de Joe's Lawn Care

Good day Mandy,

Thank you for taking the time to leave a lovely review!

We love to hear that we are making a difference to your lawn. Here's to a greener future!

Best wishes,

Joe's

Noté 1 sur 5 étoiles

Threats of bailiffs on 81 year old mother

After my advice my mother stopped paying £20 a month to this awful company.

In the end she was told she owed approx £60 after they kept supposedly visiting when my mum was out.
This was after she told them she no longer wanted the service

When my mum questioned this she was threatened with court / bailiffs

What a way to treat an 81 year old lady
Appalling!

14 juin 2025
Avis spontané
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Réponse de Joe's Lawn Care

Hi Peter,

We don't seem to recognise this account.

Would you be able to provide us with your mother's customer number, or address?

You can reply at marketing@joeslawncare.co.uk

Thank you in advance.

Noté 1 sur 5 étoiles

I’m extremely disappointed with the…

I’m extremely disappointed with the service I received from this company. Despite being charged for three separate treatments between January and April 2025, I only witnessed one visit — and that was the final one in April.

They claim to have carried out “renovation work” on 15 April, including aeration and root treatment, but this was never communicated, never visible, and made no noticeable difference to the lawn. I strongly believe this work was not carried out at all, and I received no proof to the contrary.

When I raised my concerns and cancelled the service, they responded by insisting all services had been delivered and then issued a final bill of £193.16 — which they are now threatening to escalate to debt collection.

Despite attempts to engage reasonably, the company has shown zero willingness to acknowledge the gap between their records and what was actually delivered. I found the experience both frustrating and unfair, especially considering the lack of visible improvement in the lawn and the dismissive attitude when concerns were raised.

I would not recommend this company based on my experience.

*** an update Joes Lawn Care tried to get this post removed. Thankfully Trust Pilot, denied that request based on my review being factual and honest ***

13 juillet 2025
Noté 5 sur 5 étoiles

Thanks for your recent visit Phil and…

Thanks for your recent visit Phil and useful feedback, certainly can see a big improvement since I signed up with Joe's Lawn Care last year, thank you.

10 juillet 2025
Avis spontané
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Réponse de Joe's Lawn Care

We are glad you can see a big difference in your lawn Helen. It is what we like to hear!

All the best,
Joe's

Noté 5 sur 5 étoiles

Great service

Sorry I didn't see Callum and sorry the lawn was a bit of a state. Unfortunately getting salmonella and spending the last 3 nights of my holiday in hospital wasn't planned! Still recovering and was at the dentist getting the front tooth I chipped when I passed out, fixed when Calum visited. Hopefully I'll recover, and so will the lawn!
Great service as always 😀

8 juillet 2025
Avis spontané
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Réponse de Joe's Lawn Care

We are sorry to hear you were unwell Deborah and hope you have fully recovered!

Thank you for taking the time to leave such lovely feedback . We look forward to seeing you soon.

All the best,
Joe's

Noté 3 sur 5 étoiles

Mixed experience

When you can get hold of someone at Joes lawn care they are helpful and seem to have good expertise. Emails often need chasing and phone calls don’t get responded too.
I was left upset after being made to feel I hadn’t followed the advice they gave me (which was different across two different members of staff). I’m currently left with a lawn minus the moss (happy days) but with seed that isn’t taking so looks just as bad as it did before.

8 juillet 2025
Avis spontané
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Réponse de Joe's Lawn Care

Hi Nicki,

Thank you for your feedback. We’re sorry to hear you’ve had a mixed experience, and we genuinely appreciate you taking the time to share it.

We’re pleased you're happy with the moss removal, and completely understand how disappointing it is when the new seed doesn’t establish as expected. Following your concerns, we revisited on 25th June and re-seeded the lawn, applying two bags of topsoil free of charge - we're happy to go the extra mile to help you get the best results.

It’s worth noting that consistent watering is absolutely vital for new grass seed to germinate and take root. During the visit, Calum noticed fertiliser pellets from your spring treatment still present on the surface, which suggests the lawn may not have been getting enough water. When this happens, the granules can’t break down properly and the seed can struggle to grow.

We’re keen on getting your tailored treatment plan right and working well for you. We’re currently looking into these communication issues - if you could let us know what conflicting advice you have received, this would be really helpful to our investigation. We’d be happy to clarify and revaluate your tailored treatment plan, with your dedicated lawn technician giving you a call to talk this through.

We’re looking forward to assessing the lawn again at your next treatment, and we’ll be happy to review the progress with you then. Our goal is always to help you get the best from your lawn.

Best regards,
The Joe’s Team

Noté 5 sur 5 étoiles

Great bunch of guys who leave the lawn…

Great bunch of guys who leave the lawn looking great.

16 juin 2025
Avis spontané
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Réponse de Joe's Lawn Care

Hi Mark,

Thanks for your review! We're super glad to hear that you've found our service and lawncare great, and look forward to keeping your lawn looking too good to leave for the seasons to come.

Best wishes,
Joe's

Noté 5 sur 5 étoiles

Our lawn is improving

Our lawn is improving with Joe’s lawns looking after it. We had a young man called Billy treat our lawn. He was a very pleasant, polite and enthusiastic young man. He explained everything he did, the treatments he gave and the conditions of the lawn thoroughly and patiently. He was a real credit to the company and made us feel important not just a number. Thank you.

19 juin 2025
Avis spontané
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Réponse de Joe's Lawn Care

Hi Pamela,

Thank you so much for your lovely review! We're really glad to hear that you've seen your lawn improve with Billy's help, and that he was pleasant and knowledgeable with the advice that he gave! We pride ourself on tailored plans for each person, and we're really happy to hear that Billy has been embodying this in his service to you. If you ever need any extra help or advice with your lawn, please don't hesitate to reach out, we're always happy to help!

Best wishes,
The Joe's Dream Team

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