Joe's Lawn Care Avis 

667
TrustScore 4.5 sur 5

4,6

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Lisez les avis des autres

Noté 3 sur 5 étoiles

Initially pleased with this company but on the last two appointments they have cancelled late in the day. I like to be here when they come so to have to rearrange is an inconvenience. It sounds like t... Voir plus

Noté 5 sur 5 étoiles

I was sorry to learn that Mark is moving on to pastures new. He has always provided an informative professional service coupled with being a great advocate of Joe's Lawn Care services. I'm sure he wi... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Joe’s Lawn Care is by far and large the best company that I have come across for the lawn maintenance. Their care packages are generous and well designed to keep the lawn in its best condition.... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I feel extremely fortunate to have Sam from Joe's Lawn Care looking after my lawn. He is exceptionally thorough, carefully inspecting it before every treatment and taking the time to explain exact... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Service d'entretien de pelouse
  2. Jardin
  3. Jardinier

Écrit par l'entreprise

We are an Independent Lawn Care Service Provider operating in Leicestershire, Rutland, Norfolk, Northamptonshire, Bedfordshire, Cambridgeshire and areas of Lincolnshire, & Essex. Our experts complete seasonal Lawn treatments to keep your lawn in tip top condition. With a core focus on Lawn Care, Joe's specialise in the treatment of Weeds, Moss, Pests and Diseases - Making your lawn too good to leave. Joe's can also tackle all of your outdoor garden surfaces including Decking, Driveways, Pathways and Patios throughout the seasons.


Coordonnées de contact

4,6

Excellent

TrustScore 4.5 sur 5

667 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 50 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

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4,6

Tous les avis

(667)

31 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Mark is always reliable

Mark is always reliable, on time and his work is efficient and tidy. He gives excellent advice and knowledge.
Thank you again Mark.

18 juin 2025
Avis spontané
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Réponse de Joe's Lawn Care

Hi John,

Thank you for your gracious feedback, it's great to hear that you've found Mark reliable, helpful and efficient whilst treating your lawn! We have passed this along to him, and look forward to keeping your lawn looking too good to leave for the seasons to come.

Best wishes,
Joe's

Noté 5 sur 5 étoiles

Big shout out to Lawn Technician "Sam"

I am extremely happy with my new lawn technician "Sam" from Joe's Lawn Care. I have been with this lawn care provider since 2021 but issues started about 14 months ago and I was left with a very unsightly deteriorating lawn. Thank goodness that I have a new lawn technician. "Sam" is now carrying out my lawn treatments. He is extremely thorough and takes great care and pride in his work. After just 2 visits he has been able to bring my lawn back to much better health. (Some weeks ago Raul from the Restoration Team carried out another scarification as well as over-seeding which gave Sam a good starting point). Well done to Raul too.

10 juin 2025
Avis spontané
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Réponse de Joe's Lawn Care

Hi Sharon,

Thank you for your lovely review! We have passed along your comments to Sam and Raul. We're delighted that you've seen great improvements with Sam helping, and that he takes great pride in encouraging your lawn back to full health. We look forward to keeping your lawn too good to leave for the seasons to come!

Best wishes,
The Joe's Team

Noté 5 sur 5 étoiles

A visit by three professionals

Adam and Tom recently scarified/aeriated my lawn followed by Phil who came to surface clean my patio and driveway. The approach by all three was knowledgeable and professional carrying out their respective roles with care and consideration. They patiently explained what they had done and what I could expect in the next few weeks. So my sincere thanks to all three for their respective courteousness and professionalism. David Mumford MBE

28 mai 2025
Avis spontané
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Réponse de Joe's Lawn Care

Hi David,

Thank you so much for your kind review! We have passed your comments along to Adam, Tom and Phil, and are delighted that you've found them knowledgeable and professional. We look forward to keeping your lawn and surfaces looking lovely for the seasons to come.

Kind regards,
Joe's

Noté 3 sur 5 étoiles

After a slow start.

After a slow start.. we finally had Callum come out today.. all good so far..
Mrs Kerry Hempkin
Northampton

9 juin 2025
Avis spontané
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Réponse de Joe's Lawn Care

Hi Kerry,

Thanks for your review. We're glad to hear you're finding it all good so far. If you could provide feedback on how we can grow to be a 4 or 5 star in your eyes, that would be great to know!

Kind regards,
The Joe's Team

Noté 5 sur 5 étoiles

Cannot rate this company high enough

Cannot rate this company high enough. From the helpful staff in the office to the absolutely excellent Mark who looks after our lawn.

6 juin 2025
Avis spontané
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Réponse de Joe's Lawn Care

Hi there,

Thank you so much for your kind words! We're delighted to hear that you've found both our office team, and lawn care legends super helpful! We've passed this along to Mark. If you need any additional tips or tricks to keep your lawn looking lovely, please don't hesitate to reach out to us!

Best wishes,
The Joe's Team

Noté 5 sur 5 étoiles

Doing a great jobw helpful and polite…

Doing a great jobw helpful and polite noticing a great improvement in our lawn after only 2 visits

27 mai 2025
Avis spontané
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Réponse de Joe's Lawn Care

Hi Jude,

Thank you for your review, we're happy to hear that you're finding us polite and helpful, and that you've seen a great improvement in your lawn after only being visited twice! We look forward to helping your lawn reach its lovely-looking potential over the seasons to come!

Best wishes,
The Joe's Dream Team

Noté 4 sur 5 étoiles

Very friendly

Very friendly chap, Harry, is also helpful, polite and always on time to do exactly what was promised.
Thank you

27 mai 2025
Avis spontané
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Réponse de Joe's Lawn Care

Hi there,

Thank you for your kind review, it's great to hear that you've found Harry helpful, polite and punctual when tending to your lawn. If you have any feedback for how we can take our service to a 5* one, please feel free to let us know!

Best wishes,
Joe's

Noté 5 sur 5 étoiles

Great Service as always.

Adam and Tom just completed my Summer Aeration and soil improver. Great service as always, turned up on time, very efficient, left the place tidy and gave some good advice on watering, mower height and mulching. Very pleased, as always

19 mai 2025
Avis spontané
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Réponse de Joe's Lawn Care

Hi Ken,

Thank you for your kind review of us, it's great to hear that you've had great, punctual service from Adam and Tom with your Summer aeration! We're really happy that you found their advice on watering, mower height, and mulching helpful. If you ever need extra tips and tricks, please feel free to reach out!

Best wishes,
The Joe's Dream Team

Noté 5 sur 5 étoiles

Many thanks to Dan who came to treat my…

Many thanks to Dan who came to treat my lawn today. Thanks to Joes Lawn Care our lawns do not have a single weed in them. Fabulous service and would highly recommend.
Sue Targett

16 mai 2025
Avis spontané
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Réponse de Joe's Lawn Care

Hi Sue,

Many thanks for your kind review! It's great to hear that we've managed to help eliminate your lawn of weeds, and that you've found our help fabulous and effective! We have passed your review on to Dan. Thank you very much, and if there's anything else you need, please don't hesitate to reach out.

Best wishes,
Joe's 🌱

Noté 5 sur 5 étoiles

Let's just say the grass is always…

Let's just say the grass is always greener when they come.
Punctual, reliable, efficient.
Recommended 💯
Pat and Peter Lumkin

8 mai 2025
Avis spontané
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Réponse de Joe's Lawn Care

Hi Pat and Peter,

Thank you so much for your lovely review, we're delighted that you've seen such a positive difference in your lawn! We always strive to be reliable and efficient, and we're really pleased that this has paid off. If you have anything else we can help with, please don't hesitate to reach out.

Best wishes,
Joe's

Noté 5 sur 5 étoiles

Dan at Joes LawnCare

Dan, was super helpful and answered all my questions

8 mai 2025
Avis spontané
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Réponse de Joe's Lawn Care

Hi Jacqui,

Lovely to hear that Dan was super helpful and answered all your questions! We're glad that his friendly advice and expert care is helping you with your lawn. Many thanks for your review.

Best wishes,
Joe's

Noté 5 sur 5 étoiles

Joes Lawn service cannot be faulted…

Joes Lawn service cannot be faulted Billy is so helpful and accommodating. Fantastic friendly professional service.

14 avril 2025
Avis spontané
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Réponse de Joe's Lawn Care

Hi Helen,

Thank you for your lovely review! We're happy to hear that you've received a friendly and professional service from us and that Billy has been fantastic! We've passed along your comments to him. If there's anything additional we can help with, please do not hesitate to let us know. If you could also provide your customer ID via email, we would be very grateful.

Many thanks,
Joe's

Noté 5 sur 5 étoiles

Great Grass

My lawn - which is full of weeds and moss - is looking better already. I’m very optimistic and the technicians are good.

2 mai 2025
Avis spontané
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Réponse de Joe's Lawn Care

Hi Sarah,

Fantastic to hear! Thank you kindly for your review, we're delighted that we've managed to clear your lawn of most weeds and moss! We'd love to be able to credit your technician, if you could email across your customer ID so we can pass this on, that would be fantastic!

Best wishes,
Joe's

Noté 5 sur 5 étoiles

Very polite and helpfull

Very polite and helpfull, treatment is top class, lawn has improved alot since we signed up with Jo's Lawns.

1 mai 2025
Avis spontané
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Réponse de Joe's Lawn Care

Hi Edith,

Thank you very much for your kind review! We're really glad to hear that you've received polite and helpful service from our technicians and office team, and are delighted to know that your lawn has shown visible results since you signed up with us!

We look forward to keeping your lawn too good to leave for more seasons to come.

Best wishes,
The Joe's Dream Team

Noté 1 sur 5 étoiles

A mysterious bill??

I called their office yesterday (April 28th) ar 14.00 about a mysterious bill I received for £128.70
The lady in accounts wasn't available to speak to after 14.00 and was told I'll get a call back sometime the next day. So as I was still waiting at 13.30 the following day (29th) I decided to call incase she went home again at 14.00.
I then got to speak to what seemed to be the accounts lady only to be told that the bill was for the extra work that I didn't specifically ask for and that it was a continuation of treatment and with no discount as I hadn't ask for a particular program.

Apparently this was because I hadn't informed anyone at their office that I didn't want to continue treatment.

But what I did do was inform their technician when he came out on April 10th do my last treatment of my one year program, that I no longer wish to continue with anymore treatment. Now, I'm sure he said he would let the office know and he did entered something on his tablet. I also question him on some further treatment that I was down for on the 23rd but he wasn't sure why that was. So I was baffled as to why I still got the treatment.

Yes granted perhaps I should have notified their office personally and if I had been aware of that clearly in the first place then I wouldn't be writing this review. So, as I was on the back foot with this one i had no choice but to pay, reluctantly. The lady on the phone was claiming that it was my responsibility to be aware of all of my email notifications and responsible for letting them know that I didn't want any further treatment after my initial one year program.
I think it is very deceiving of them to not fore warn you of this matter.
I will NOT be using them again!!

29 avril 2025
Avis spontané
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Réponse de Joe's Lawn Care

Hello David,

Thank you for your feedback. We completely understand how frustrating unexpected charges can be, and we appreciate you taking the time to explain your perspective.

At the start of your journey with us, Mark thoroughly explained in person what your plan included.

As you pointed out, you also did receive emails two weeks, and one week, ahead of time that informed you of the date we were coming, and the treatments that were due to be carried out. We did need to be told that you wished to cancel before these services were carried out.

We always strive to communicate clearly, which is why we send these emails and list our terms for cancellation in our terms and conditions that were initially sent. We're sorry to hear you feel that we have not communicated clearly in this instance.

We can see that on April 10th, Mark did make a note that you were considering going along the DIY Route at the end of the programme. As we never had record of a direct cancellation (only that it was being considered) this is why the service continued.

If you're open to it, we'd really appreciate the chance to speak further and hopefully resolve this. Our Operations Manager has been notified, and will endeavour to speak with you either on the 2nd or after the Bank Holiday weekend.

The Joe's Team

Noté 5 sur 5 étoiles

Friendly and professional technicians.

Once again the service provided was professional and efficient. My lawn is certainly benefiting from the treatments I receive. I thoroughly recommend Joe's Lawn Care.
Brian Shaw

22 avril 2025
Avis spontané
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Réponse de Joe's Lawn Care

Hi Brian,

Fantastic to hear, thank you very much for your review! We're so glad to hear that you're seeing the benefits from receiving regular treatment for your lawn and that it's made a great impact.

Many thanks,
Joe's

Noté 5 sur 5 étoiles

Has an extensive renovation done to my…

Has an extensive renovation done to my lawn. Adam and Tom did a great job and didn’t leave any mess. Need to get watering it now !

22 avril 2025
Avis spontané
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Réponse de Joe's Lawn Care

Hi Ashraf,

Thank you so much for your positive feedback, we have passed this along to Adam and Tom!

It's great to hear that they both did a fantastic job, and ensured everything was clean and tidy whilst finishing the lawn. We look forward to keeping your lawn looking lovely for the seasons to come!

Best wishes,
Joe's

Noté 5 sur 5 étoiles

Calum was very professional and did a…

Calum was very professional and did a great job and gave me some useful tips
Many thanks

17 avril 2025
Avis spontané
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Réponse de Joe's Lawn Care

Hi Justin,

Thanks for your review, we've passed your kind words along to Calum. We're delighted that he was able to help you with some expert advice and did a great job on your lawn!

Many thanks,
Joe's

Noté 5 sur 5 étoiles

Reliable and trustworthy to do a good…

Reliable and trustworthy to do a good job. Jenna is great, called me as was unsure as she wanted to make sure everything was correct

14 avril 2025
Avis spontané
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Réponse de Joe's Lawn Care

Hi Jamie,

Thanks so much for your review! We're glad to hear that Jenna was communicative and proactive in giving you a call so she could be sure we were delivering the best tailored treatment for your lawn!

It's great to know that you're seeing a good job done! Please don't hesitate to reach out if we can help further.

Many thanks,
The Joe's Team 🌱

Noté 5 sur 5 étoiles

First year with this company

First year with this company. All going well so far. They always turn up when they say they will. Very efficient

16 avril 2025
Avis spontané
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Réponse de Joe's Lawn Care

Hi Peter,

Thank you for for your kind review, we're really glad to hear that you've found us efficient and that your lawncare treatments are going well! We look forward to making your lawn too good to leave for many more seasons to come.

Best wishes,
The Joe's Team

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