Banner for JOGA Starz

JOGA Starz Avis 

972
•
TrustScore 4.5 sur 5

4,4

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Recovery sleeves. Great customer services and product. I bought the recovery sleeves, unfortunately one had a tiny tear in, I contacted their customer services who were very helpful and immediately s... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I’ve been really impressed with the Joga ankle weights and massage ball. The ankle weights are well made, my son says they comfortable to wear and perfect for adding a little extra resistance to worko... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I bought the recovery sleeves as my son is 13 and shot up to 6ft and has Osgood Schlatters disease. Playing 2 footy teams a week as well as school sports he can get a lot of pain. These are helping re... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

JOGA Stars were quick to respond all of my queries from start to finish. Even once we had received our product and had further queries, they were quick to respond and help out without waiting too long... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Magasin de vêtements de sport

Écrit par l'entreprise

JOGA STARZ is a kids-first football brand designed to give parents confidence and young players the freedom to enjoy the game. Through jogastarz.com, we create high-quality, protective and comfortable football gear for children, with a strong focus on safety, fit, and durability. Our products are made to support growing players, reduce risk, and stand up to real match days and training - so parents can trust what their kids wear, and the kids can focus on playing, learning, and having fun.


Coordonnées de contact

4,4

Excellent

TrustScore 4.5 sur 5

972 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,4

Tous les avis

(972)

963 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Very happy with the products and service

19 septembre 2026
Avis spontané
Logo de JOGA Starz

Réponse de JOGA Starz

Hi Páid,

Thanks so much for this, really glad the products and service landed well. That's exactly what we're aiming for with every order. Enjoy the gear on the pitch!

Noté 1 sur 5 étoiles

Shocking Quality

Shocking Quality.

Took ages to arrive. Didn’t fit properly, lose at the top but managed to use them with heavy socks. Washed them twice and the material which makes up the shin pad has fallen apart on all 4 shin pads. Despite the price they are cheaply made. Ours latest about 6 weeks before falling apart.

19 septembre 2026
Avis spontané
Logo de JOGA Starz

Réponse de JOGA Starz

Hi Consumer,

Sorry to hear this, especially the shin pads breaking down after only a few weeks of use, that is not the standard we build to. The fit and the shipping time falling short as well makes it worse and we take that seriously. Please email hello@shopjoga.com with your order details so we can get this put right.

Noté 1 sur 5 étoiles

Shocking quality

Shocking quality. Very expensive, didn’t fit properly. Fell apart after the first wash. Absolute con

24 juillet 2026
Logo de JOGA Starz

Réponse de JOGA Starz

Hi Nick,

Fit and wash issues like that shouldn't happen, and hearing it fell apart after one wash is not the standard we hold ourselves to. No excuses, we want to look at what went wrong here. Email hello@shopjoga.com with your order details and we'll put it right.

Noté 5 sur 5 étoiles

Great product

Great product

18 septembre 2026
Avis spontané
Logo de JOGA Starz

Réponse de JOGA Starz

Hi bric, thanks so much for the 5 stars, really glad the Great product is hitting the mark. Enjoy it out there!

Noté 5 sur 5 étoiles

My granddaughter loves the socks,she…

My granddaughter loves the socks,she says her feet don’t slip about when she’s wearing her football shoes brilliant well done

19 août 2026
Logo de JOGA Starz

Réponse de JOGA Starz

Hi Carol, thank you so much for this, it really made our day. Great to hear the socks are doing their job and keeping her feet secure in her boots. We will pass this on to the team, well done to her out on the pitch!

Noté 5 sur 5 étoiles

Great product

28 août 2026
Logo de JOGA Starz

Réponse de JOGA Starz

Hi Carl,

Thanks for the five stars, we're glad JOGA is hitting the mark for you. Appreciate you taking the time to leave us a rating.

Noté 3 sur 5 étoiles

The shin pads are great but delivery…

The shin pads are great but delivery exceeded the stated maximum number of working days (9).

21 août 2026
Logo de JOGA Starz

Réponse de JOGA Starz

Hi Liam,

Glad the shin pads are hitting the mark. Nine working days is our stated max and we missed it this time, which is fair to call out. Drop us a note at hello@shopjoga.com with your order number and we will look into what slowed things down.

Noté 1 sur 5 étoiles

3 weeks delivery

3 weeks to deliver, was kept informed via email a few times but in the day of the internet really should be 2 days max.

28 août 2026
Logo de JOGA Starz

Réponse de JOGA Starz

Hi Unhappy, three weeks is too long and we get why that is frustrating, especially with regular email updates that still do not fix the wait itself. That is not the delivery experience we want for our players and parents. Please email hello@shopjoga.com so we can look into what slowed your order down and make it right.

Noté 1 sur 5 étoiles

Horrible Service

Placed order 8/25, received only one item on 9/15. Contacted them about the rest of the order and found out that it’s not even shipped yet. Don’t know if or when I will receive the rest. I haven’t received an email about delays or anything. I am really disappointed in their service. Won’t be ordering from Joga again.

15 septembre 2026
Avis spontané
Logo de JOGA Starz

Réponse de JOGA Starz

Hi Rone, that is a bad gap and no delay email should have gone out, we own that. One item shipping while the rest of the order sits unshipped since 8/25 is not the standard we hold ourselves to. Please email hello@shopjoga.com with your order number so we can locate the rest and get it moving.

Noté 2 sur 5 étoiles

Poor customer service

Unfortunately, I’m really disappointed with how this has been handled.

My original parcel arrived with items missing. To begin with, Joga responded quickly and resolved the issue, which I really appreciated. I was then asked to leave a review and was told that I would receive an additional item for doing so.

I left a positive review based on how quickly they had initially dealt with the missing items. However, since leaving the review, I have received nothing that was promised and communication has completely stopped.

I have emailed multiple times to follow this up and have had no response at all. It’s particularly disappointing because the customer service was initially very good, but it now feels as though once I had left the requested positive review, there was no longer any interest in responding to me.

I would have been happy to recommend Joga based on how the original problem was resolved, but unfortunately the lack of communication and failure to follow through on what was promised has really changed my experience.

18 septembre 2026
Avis spontané
Logo de JOGA Starz

Réponse de JOGA Starz

Hi Chloe,

That is a fair hit and you are right to call it out. Promising something for a review and then going quiet on your follow up emails is not the standard we hold ourselves to. Please email hello@shopjoga.com with your order details and we will get the missing item sorted and reply properly this time.

Noté 5 sur 5 étoiles

I have bought shinpads sleeves for my…

I have bought shinpads sleeves for my son and he wont wear any other ones. His teammates also wanted them so I bought more. Absolut best. Fits like a sock.

18 septembre 2026
Avis spontané
Logo de JOGA Starz

Réponse de JOGA Starz

Hi aama, so good to hear this from you, thank you. Fits like a sock is exactly what we aim for and we are glad it is holding up through actual training and matches. Passing the JOGA test to a whole team of teammates is the best compliment we can get.

Noté 1 sur 5 étoiles

Average overpriced products

Average overpriced products. Terrible customer service. Had to wait nearly 2 weeks for my daughter’s birthday present. After countless ignored emails. The goods turned up a week after my daughter’s birthday. A really terrible experience and an even worse company to deal with. A real headache,I wish I didn’t bother.

19 août 2026
Logo de JOGA Starz

Réponse de JOGA Starz

Hi Jo,

Two weeks for a birthday gift with emails going unanswered is not okay, and I am sorry you were left chasing us. That is not the standard we hold ourselves to. Please email hello@shopjoga.com with your order number so we can look into the delay and the pricing point you raised and put it right.

Noté 5 sur 5 étoiles

Great customer service and quality of…

Great customer service and quality of product!

17 septembre 2026
Avis spontané
Logo de JOGA Starz

Réponse de JOGA Starz

Hi Louise, thank you for the kind words, really glad the team and the product landed well for you. We put a lot into getting both right, so it means a lot to hear it back. Enjoy JOGA STARZ and see you out on the pitch.

Noté 5 sur 5 étoiles

Great service

16 septembre 2026
Avis spontané
Logo de JOGA Starz

Réponse de JOGA Starz

Hi Ryan,

Really glad the service hit the mark for you. Thanks for taking the time to leave us five stars!

Noté 3 sur 5 étoiles

The goods were fine once finally…

The goods were fine once finally arrived.

26 août 2026
Logo de JOGA Starz

Réponse de JOGA Starz

Hi Kathy,

Thanks for the honest take, three stars tells us the goods were right but the wait to get them wasn't. That's a fair point and not the experience we want for parents waiting on gear for their kids. Email us at hello@shopjoga.com with your order details and we'll look into what slowed things down.

Noté 5 sur 5 étoiles

Gold shin pads

Good looking gold shin pads. My son found the size to be perfect for him.
We have had good customer service following an issue we experienced so would recommend Joga and will no doubt use them again in the future.

5 septembre 2026
Avis spontané
Logo de JOGA Starz

Réponse de JOGA Starz

Hi Andrew,

Glad the gold shin pads fit well and looked good on him. Good to hear the team sorted things out when an issue came up too. We will be here if you need us again.

Noté 5 sur 5 étoiles

Great Product

Great Product

15 septembre 2026
Avis spontané
Logo de JOGA Starz

Réponse de JOGA Starz

Hi Eduard,

Thanks a lot for the five stars, glad the gear is holding up well. Enjoy it out there!

Noté 5 sur 5 étoiles

Excellent my boys struggle with shin…

Excellent my boys struggle with shin pads these are god send !

25 août 2026
Logo de JOGA Starz

Réponse de JOGA Starz

Hi Christine,

Glad these are working out, shin pads are one of those things that make or break a session for a lot of boys. Thanks for the kind words, we will pass it on to the team.

Noté 4 sur 5 étoiles

Shin pads are great

Shin pads are great, my son is thrilled with them. Dissapointed in the cold pack. The gloves on all the advertising never showed up and the hat is really small. I bought the 6-9 year old size as he’s 7. I tried the hay on my 5 year old to see if it’s just him and it’s pretty small on her too. The snugness is good but it doesn’t cover their ears

25 août 2026
Logo de JOGA Starz

Réponse de JOGA Starz

Hi Alison, glad the shin pads landed well, that snugness with the ear coverage gap is a fair callout on the hat and we hear you on the gloves not showing up and the cold pack falling short. That is not the experience we want for a 7 year old and his family. Send us a note at hello@shopjoga.com with your order details and we will sort the sizing and the missing gloves properly.

Noté 5 sur 5 étoiles

Love the products

Love the products, this is my second time buying. The shin pads are fantastic, durable, lasting, flexible and more comfortable. My 8 year old son and 33 year old husband LOVE THEM. Also purchased the snood and gloves which are great and received some freebies too! All products are great quality, thick and lasting.

17 août 2026
Logo de JOGA Starz

Réponse de JOGA Starz

Hi Elisha,

So glad your son and husband are both fans, that is a great combination! The durability and flex on the shin pads are exactly what we aim for, and good to hear the snood and gloves held up to that same standard. Thanks for coming back for a second order, means a lot.

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus