John Payne Residential Avis 155

Really helpful whenever I needed to ask a question and made the sale run really smoothly.

Chris, Will and Max were all very professional, responsive and helpful throughout. Our house sale was completed quickly with no dramas, at the price we expected and with a competitive commission rate.
We thought the quality of the marketing was excellent, and also the manner in which the team kept us updated on viewings and feedback was second to none. It was also pleasing to hear the buyers saying the same about them, despite it being clear that their agent (Conrans) was less than responsive and helpful at times.
Would thoroughly recommend. Thank you to the team at John Payne Lee!

John Payne are the worst estate agents I had viewing on a property and a lady who showed me round didn't even know were the garden was and too busy on her fone.i asked for a valuation and the guy from john Payne put down wrong date.bad service on a number of occasions I asked did washing machine work Never got any feed back and they said property had been empty 1 year when really it was over 3 yrs

“Leonardo, the lettings manager at John Payne Real Estate, deserves all the praise! He was an absolute pleasure to work with—patient, honest, and always ready to help. Letting my house was a breeze with his expert guidance, and he didn’t just stop at the paperwork. Leonardo also assisted with other issues in the house, going above and beyond what was expected. His understanding and dedication made a world of difference, and I can’t thank him enough. If you’re looking for a trustworthy and supportive lettings manager, look no further than Leonardo at John Payne!”

John Payne Estate Agents Earlsdon office are absolutely brilliant, especially Vicki. I had a nightmare of an experience with a solicitor and Vicki went above and beyond to help me. Her advice was fantastic, and I really felt like she was incredibly supportive. Would highly recommend Vicki and the rest of the Earlsdon team, as they are friendly and professional.

Exceptional Experience with John Payne Lettings Agency
⭐️⭐️⭐️⭐️⭐️

I'm thrilled to share my outstanding experience with Leonardo and Adam in securing the beautiful property. Their exceptional dedication, knowledge, and professionalism made the entire process seamless and enjoyable.

They demonstrated extensive knowledge of the property and local area, enabling me to make an informed decision. Their excellent communication and prompt responses were invaluable throughout the process.

What truly impressed me was their genuine commitment to finding the ideal property for my needs. They took the time to understand my preferences, tailoring the experience accordingly.

Even after moving in, their attentiveness and efficiency in addressing any concerns have been remarkable.

I highly recommend Leonardo and Adam from John Payne Agency to anyone seeking a dedicated, trustworthy, and professional team. I'm grateful for their top-notch service and look forward to continuing our relationship during my tenancy at 52 Baring Road SE12.

I dealt with the Lettings manager Leonardo Torrejon at the Eltham Branch.
We agreed a fee for a letter only and then I made arrangements for him to go and look at the property.

Once he saw the property he came back and doubled his fee. It was only a small two bedroom flat but I found his attitude absolutely disgraceful. He lied and agreed a lower rate and then once he had seen the flat doubled it just to try and get the business. It was a complete waste of my time. He was absolutely unapologetic and I will never ever deal with him again at this branch.
Have some ethics when you deal with people
They are not to be trusted

Had a really positive experience selling with Chris & Will and John Payne in Lee and would definitely recommend.

It was such a pleasure working with everyone at John Payne Estate Agents in Blackheath, especially Richard who was leading my sale. The sale was managed really well and any problems were quickly rectified. Thanks again!

I didn't had a great experience with John Payne residential company. For a web page to rent in Plumstead and Woolwich - they have on the page "let agreed" most of the offers, only one was available. Why then you have them on the page, take them off from you adverts and don't miss lead people who is searching in this areas.

Karen was really helpful following the deal throughout. It wouldn’t have been possible without her.

I have been so grateful to the team at John Payne in Lee; they have been brilliant communicators all the way through, which has made things easy. Highly recommend

During my recent search for a property, Karen Hedges from John Payne Blackheath Village completely changed my perception of estate agents.
Working with Karen showed me the true value of having a good estate agent by your side. Karen's honest opinion, willingness to help, and proactive nature made discussing and searching for properties an absolute pleasure. Not only did she handle me as a buyer with care, but her approach with the sellers when dealing with my queries proved that she is someone I can trust.
I looked at properties with more than 7 different estate agents and I saw more than 30 properties. Karen was the best estate agent I encountered.
Unfortunately, John Payne did not have the right property for me, but I sincerely wish I had found it with them.
When I sell and buy my next place, I will definitely be looking for Karen’s assistance again!

Overall I was very pleased with my home searching and buying experience through John Payne, the only negative I found was that after I’d had my offer accepted communication dropped off. I often felt out of the loop and not up to date with what was happening elsewhere in the chain.

I recommend Chris and the team at John Payne, Lee.
From giving a valuation for probate, to handling the viewings, and getting us a sale at over asking price, they were responsive, proactive and prompt with all they did for us.

I recently purchased a property in South East London and was incredibly fortunate that the vendors had selected the Plumstead branch of John Payne to be the Estate Agents in the sale. A very stressful purchase overall, but the whole team were fantastic throughout - in particular, Will and Vishal. They really went the extra mile to step in and liaise directly with all parties involved in the sale, including particularly difficult solicitors, to relieve the burden on me and drive progress. When things almost fell through and my solicitors failed to provide me with adequate advice, Will and Vishal even pulled out all the stops to do the solicitors' job for them, plugging the gaps and supporting me in find answers to my (many!) questions.

The team was very accommodating of my difficult work schedule, often taking calls very early/late into the evening, and always actioned things so quickly for me when last minute curve balls were thrown. In a highly stressful situation, the team injected great humour into our communications and really helped to lift my spirits - even if they do have terrible taste in football teams!

I would highly recommend using John Payne Plumstead when selling your property and know that the team will ensure the best experience for both vendor and purchase - I can honestly say that without them and all their efforts, I still wouldn't have completed and may never have!

Fantastic help and support from the guys. In particular John, that was crucial in helping to close the deal in the fastest way.

Thank you to Oliver and Max at Eltham branch for all your help and being patient. Very professional, and found great buyers for our house. It was a long process, and I was applying pressure to Oliver and Max near the end, but they both were very patient, chased solicitors and answered all my queries. Thank you again!

The client team (Karen & Richard) were very helpful and provided regular updates on the progress of my sale. They were also extremely friendly and approachable and acted as a valuable conduit between myself, my buyer, the sellers and my solicitors.

We are very satisfied with the overall service provided by John Payne, especially Karen and Will. John Payne have a very friendly and professional approach. Throughout the sale process they were very responsive and proactive when dealing with challenges. We would definitely recommend John Payne on the basis of our positive experience.