Joint Electrical Services Ltd Avis 

Excellent communication and reliable. Very professional technician.

Easy system to organise the service visit, provision of time slot the day before. Engineers turned up on time were courteous and professional. It was not a straightforward repair, they discussed the options and checked at each stage whether we were happy with the proposed course of action. They replaced everything (oven, drawers etc) and left things clean and tidy.

We are reaching the end of a major house rebuild/renovation. We have had every trade imaginable working on the house in the past year and a half, and although we are happy with the overall outcome, we have had some very disappointing experiences with companies we have worked with. JES however were amazing. We contacted them to come to install our new Bora hob. They made sure that they had all the information they needed and requested photos of the location it was to be installed. Then we had a detailed call which covered all aspects of the install down to what colour silicone was to be used. The installer was clearly very experienced with this quite specialist hob and we were very quickly impressed with his skill and attention to detail. The finished result was perfect. The whole process was so stress-free it was something quite unfamiliar to us after so many bad experiences! We would definitely come back to them for any further electrical work we might need doing.

Had a fault develop with our Bora hob. Spoke to their customer service the next morning to book a repair under warranty. Within a couple of hours Anne from JES had called me to tell me someone would be with me first thing the next day. Then received an email to confirm details, followed by a text message the morning of, telling me precisely when the technician would arrive. Michael was prompt, extremely tidy and careful, got straight to the issue, showed us what it was and fixed it and was gone within an hour. Impeccable service all round.

Exceptional and reliable care and service from this company from the MD throughout the company.

Excellent. On time, resolved the problem which was more complicated than Westin had indicated. He had the replacement part. Also helped retro fit the extractor properly as it had not been done by our kitchen company. Cleaned uo and left a satisfied customer.

Michael repaired our Bora hob after it developed a fault. The service was impressive both in terms of communication beforehand and the work on the day. The circuit board was swapped out and the hob was working again. We couldn't expect any better. Many thanks and keep up the good work.

On time, courteous and quick to fix the problem.

First class service. Prompt arrival, Mike was very polite tidy and informative. The fault was quickly identified and replacement component fitted. I would highly recommend this company.

Joint Electrical Services have been out twice to carry out warranty repairs on our Bora Professional 3.0, and on both occasions the experience has been faultless. Their workmanship is thorough, clean and efficient – you can tell they take pride in what they do. Communication was excellent both before and after each visit, keeping us well-informed throughout. Highly professional and dependable – would definitely recommend.

Wonderful experience from making the appointment to the engineer visit completing the job efficiently! Thankyou.

Very polite engineer who cleaned up thoroughly behind him, plus good diagnostics. Only vaguely negative part was how expensive it was.

Good communication and planning, the guys arrived on time, did the job efficiently and ensured no mess was made.

Very easy company to deal with, did exactly as requested on time. Perfect

Friendly and professional, made sure all surfaces were covered and protected, walked me through what they were doing. When I called with a query, they picked up immediately and again were very helpful, would happily recommend.

Professional service from the moment we spoke until the work was completed. Delighted!

Great service. Replaced the power board in our Bora XBO and all fixed in a single visit. Great communication via email and texts.

Anne was very efficient at arranging the technician visits and communicating with us by email, text and phone. Michael, the technician, was fantastic. He was polite and professional, and worked methodically and efficiently to fix an issue with our BORA XBO. Thank you JES for sorting out our issue, great service all round!

Engineer fixed issue and product was replaced. Actually works better than the original instal!

Thanks

We had an engineer called Micheal who was great and whent over and above to get our oven to work. Great service on two occasions. Thank you