My first time ordering / purchasing from your stores in preparation of our new puppy’s arrival and Mel at your warrington store went above and beyond arranging to personally collect an item from anoth... Voir plus
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Cannot thank Mel from Warrington Jolleys enough. What an absolute credit to Jolleys she is. She has gone above and beyond finding me additional puppy food for my pregnant Boxer and even collecting... Voir plus
L'entreprise a répondu
I had a great experience at Jolleys. The staff were genuinely friendly, welcoming, and clearly more than qualified for their roles. They were happy to help with anything I needed and made a real fus... Voir plus
We went in for a sack of our regular dog food and found it was £6 cheaper than buying it at the supposedly cheaper repeat order price elsewhere. We found the tinned meat we buy was also on offer at a... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
From modest beginnings in Enfield as a single store in 1971, Jollyes has now grown into one of the leading pet food superstores with over 100 locations across the UK alongside a market-leading position in Northern Ireland. From Perth to Plymouth, Newry to Norwich, at Jollyes customers can find anything for their pet, from pet food, pet toys and an array of pet accessories. Customers are actively encouraged to bring their pets into store, while customers shop because Jollyes people are passionate about pets. Potty about puppies and crazy for cats, no matter what the animal, store colleagues are always on hand to help with anything from product advice, to picking the perfect pet and accessories. Many stores also run community clinics offering vaccinations and other advice from trained vets. And if one of Jollyes stores isn’t close by, there’s helpful advice on Jollyes website where you can ask the expert. Jollyes was named 2023 Pet Retail Chain of the Year at the Pet Industry Federation Awards and was named best retailer under £250m turnover in the 2024 Retail Week awards. Earlier this month it was also named for the first time as one of the best big companies to work for in the Sunday Times annual survey. A full list of stores and advice for customers on owning a pet can be found at www.jollyes.co.uk. Don’t worry if you don’t have a store nearby, you can shop and find helpful advice on our website.
Coordonnées de contact
Winwick Road, WA2 8HQ, Warrington, England, Royaume-Uni
- 01925917010
4,8
Excellent
477 avis
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Always lovely staff at Jollyes
Always lovely staff at Jollyes. Generally good prices too.
25 janvier 2025
Very helpful and knowledgeable
Very helpful and knowledgeable, staff are amazing so glad we have a store in Warrington
17 janvier 2025
Always made to feel welcome
Always made to feel welcome, prices are reasonable and picked up some dog toys, even though it was 21st December, they were in the sale and wasn’t after toys! 😆
21 décembre 2024
The staff are always so friendly.
21 décembre 2024
Great selection of treats for our dog…
Great selection of treats for our dog who has allergies
17 décembre 2024
Great customer service
Really nice woman who served me . I usually go to another pet store for biscuits but will come to Jollyes again
6 décembre 2024
Always nice and kind
I always find what I need for my furry friends. The staff are very friendly and helpful!
22 novembre 2024
Utilise potentiellement l'IA pour rédiger ses réponsesEn savoir plus
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Unhelpful
Unhelpful, uninterested staff
Late opening
Only wanted a dog bowl but left as when I asked I was told to look in half a dozen full to overflowing with stuff when they could have done a look on the computer for stock
22 novembre 2024
Réponse de Jollyes The Pet People - Warrington
We appreciate you taking the time to share your feedback. We understand your frustration with the experience you had. We strive to provide excellent customer service and will use your feedback to improve our processes.
Couldn't find what I had gone in for
Couldn't find what I had gone in for . Asked one of the staff and he willing went to find if any were in the back, and I was in luck, well my dog was , so very pleased with the helpfulness
30 novembre 2024
Concerning
I’m a little concerned because I received an e-mail receipt for an item I didn’t purchase. It seemed to be with a voucher so my bank details weren’t used but concerning my e-mail address was
24 novembre 2024
Réponse de Jollyes The Pet People - Warrington
Good afternoon,
We understand your concern about receiving an email receipt for an item you didn't purchase. It's definitely unsettling to receive such an email, especially when it involves your email address. We appreciate you bringing this to our attention and will investigate this matter further.
Kind regards
Jollyes customer services
Overall great experience
Products I wanted were in stock
Offer on Products was good
Staff member served me immediately ((no waiting) and,was very friendly, helpful and quick
25 novembre 2024
Great choice of coats for dogs.
Great choice of coats for dogs.
Assistant was pleasant and helpful
20 novembre 2024
Customer service is second to none
19 novembre 2024
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