My first time ordering / purchasing from your stores in preparation of our new puppy’s arrival and Mel at your warrington store went above and beyond arranging to personally collect an item from anoth... Voir plus
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Cannot thank Mel from Warrington Jolleys enough. What an absolute credit to Jolleys she is. She has gone above and beyond finding me additional puppy food for my pregnant Boxer and even collecting... Voir plus
L'entreprise a répondu
I had a great experience at Jolleys. The staff were genuinely friendly, welcoming, and clearly more than qualified for their roles. They were happy to help with anything I needed and made a real fus... Voir plus
We went in for a sack of our regular dog food and found it was £6 cheaper than buying it at the supposedly cheaper repeat order price elsewhere. We found the tinned meat we buy was also on offer at a... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
From modest beginnings in Enfield as a single store in 1971, Jollyes has now grown into one of the leading pet food superstores with over 100 locations across the UK alongside a market-leading position in Northern Ireland. From Perth to Plymouth, Newry to Norwich, at Jollyes customers can find anything for their pet, from pet food, pet toys and an array of pet accessories. Customers are actively encouraged to bring their pets into store, while customers shop because Jollyes people are passionate about pets. Potty about puppies and crazy for cats, no matter what the animal, store colleagues are always on hand to help with anything from product advice, to picking the perfect pet and accessories. Many stores also run community clinics offering vaccinations and other advice from trained vets. And if one of Jollyes stores isn’t close by, there’s helpful advice on Jollyes website where you can ask the expert. Jollyes was named 2023 Pet Retail Chain of the Year at the Pet Industry Federation Awards and was named best retailer under £250m turnover in the 2024 Retail Week awards. Earlier this month it was also named for the first time as one of the best big companies to work for in the Sunday Times annual survey. A full list of stores and advice for customers on owning a pet can be found at www.jollyes.co.uk. Don’t worry if you don’t have a store nearby, you can shop and find helpful advice on our website.
Coordonnées de contact
Winwick Road, WA2 8HQ, Warrington, England, Royaume-Uni
- 01925917010
4,8
Excellent
477 avis
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Bright welcoming store with wide choice…
Bright welcoming store with wide choice of products at competitive prices. The staff were very helpful & pleasant. We will be shopping there again.
19 novembre 2024
My first visit to Jollyes and I was…
My first visit to Jollyes and I was pleasantly surprised at the amount of choice and at the till the service was second to none. Thank you I will visit again now I've found you.
9 novembre 2024
Good choice of pet items easy to see…
Good choice of pet items easy to see what they have and the price is far.
2 novembre 2024
Very well stocked and variety
Very well stocked and variety, very pleasant and helpful staff
1 novembre 2024
Utilise potentiellement l'IA pour rédiger ses réponsesEn savoir plus
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Bad parking arrangements
Bad parking arrangements - prices more than pets at home - less choice than at pets at home - membership card very poor unlike pets at home’s membership card. Sadly I’d score pets at home a 9 and Jolly a 2 out of 10.
Also not keen on being asked to donate to charity at the till as you can’t really refuse and there is no way of knowing for sure if those cans of pet food actually go to the animals or do they simply return to the stock pile anyway it adds another £1+ to the bill. Maybe Jolly’s should be the people donating to charity from their profits.
24 octobre 2024
Réponse de Jollyes The Pet People - Warrington
We understand your frustration with the parking arrangements, pricing, product selection, and membership card. We value your feedback and will use it to improve our offerings.
Good selection of raw dog food
Good selection of raw dog food, also a good price. Nice staff
19 octobre 2024
A Cat Stratchboard…
Excellent experience the staff were very helpful polite and friendly would definitely visit again 👍
17 octobre 2024
Good customer service, needs more raw cat food variety
Customer service was great! Could do with a bigger selection of raw food for cats. There was only one option for cats and a lot of options for dogs.
11 octobre 2024
Brilliant shop absolutely love the…
Brilliant shop absolutely love the place and the staff are brilliant too
1 octobre 2024
Poor
We were charged 10 pounds for a bag of chicks which cost 1 pound. The woman that came out to help with the refund was rude and not very helpful. The refund has still not been processed.
26 septembre 2024
Réponse de Jollyes The Pet People - Warrington
Good Morning,
Thank you for your review and for bringing this to our attention. We sincerely apologise for the experience you had received in one of our Jollyes stores.
We have raised this concern with the stores senior teams to investigate and a member of our team will be in contact shortly to resolve.
Kind regards
Jollyes customer services
Easy to find what I needed
Easy to find what I needed, good value for money and great service at the till
24 septembre 2024
Holly's super friendly & Helpful
Dealt with 2 sales assistants and both were v polite. Super helpful and recommending and helping us.
23 septembre 2024
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