Needed a new car seat for my daughter, saw an open box ex display one advertised. Messaged and Jelly Tots responded really quickly letting me know it was still available. I sent the money across on S... Voir plus
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Ordered on FB yesterday, they very helpfully sent me pictures of the stroller and helped me purchase a carry seat that was within my budget. Everything was delivered the next day, cannot fault it.
Within 15 minutes we made our decision on the pushchair due to an amazing demonstration and knowledge from David! I thought I would’ve been browsing for ages due to how indecisive I am but I was sold... Voir plus
Had a great experience today with David where we purchased our double donkey buggaboo for an exceptional price and a joie roomie glide. Was extremely helpful and patient, answered our questions &... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Jolly Tots stock a massive range of products for you and your baby. We offer fast delivery throughout the UK and click and collect from our store in Birmingham. Proudly independent for over 30 years. Why shop anywhere else? Please inbox us if you would like us to try to price match a competitors offer. Follow us on the socials for amazing clearance deals, live demonstrations and fantastic giveaways
Coordonnées de contact
41 Stoney Lane Yarldey , B25 8RE , Birmingham , Royaume-Uni
- 0121 7896646
- Jolly@jollytotsltd.co.uk
- jollytotsltd.co.uk
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 48 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Needed a new car seat for my daughter
Needed a new car seat for my daughter, saw an open box ex display one advertised. Messaged and Jelly Tots responded really quickly letting me know it was still available. I sent the money across on Saturday and it was delivered early Tuesday morning.
Exceptional service and really quick delivery and the car seat is perfect!
Lovely staff
Lovely staff, talked through payment options and was very helpful. Cannot wait to pick up the pram we chose.☺️
Demi serviced us today
Demi serviced us today, she was amazing. She helped us find the perfect travel stroller. Would highly recommend
No delivery updates
No delivery updates, I’ve called and left two messages and sent an enquiry on their website. Where is our order?
Edited:
I managed to finally get hold of someone via the telephone number. Since that call, the company continually contacted me with updates about the missing seat. A seat did arrive within a few days of the original phone call. I do appreciate the updates.

Réponse de Jolly Tots
Ordered on FB yesterday
Ordered on FB yesterday, they very helpfully sent me pictures of the stroller and helped me purchase a carry seat that was within my budget. Everything was delivered the next day, cannot fault it.
Bought a travel system
Bought a travel system, was not told it was on offer as it was discontinued and you can no longer purchase an isofix system. Making us feel our baby is unsafe in car. We have had to purchase bew travel system. Jolly tots said “it was our fault because we did not tell them we wanted an isofix” no offer of help just blaming us and getting out of not promoting the product correctly

Réponse de Jolly Tots
Great experience
Great experience. Amazing stock and we got the help we needed with buying a double pushchair. Dave helped us
Absolutely friendly customer service…
Absolutely friendly customer service Dave! Thank you for your help. Great prodict bargain price!! Highly recommended store! 🥰
Really knowledgeable and friendly…
Really knowledgeable and friendly staff. Went in, they knew what they were on about & I walked out with a brand new pram. Really easy. Dave & Rachael both 5⭐️
Amazing service
Amazing service. We had Dave help us find our dream double pushchair, not only was it a great pram but he gave us an amazing price! Definitely recommend jellytots. Staff are amazing!
Amazing shop very cheap stuff and staff…
Amazing shop very cheap stuff and staff very nice especially David. Highly recommend to get your babies stuff
Came in to buy a Doona
Came in to buy a Doona, all information given that was given was very useful David recommended accessories and which doona is more suitable. Very friendly and professional.
Would definitely recommend!
A very big thank you to Harvey for all
his help today! He helped us choose a pram and was very knowledgeable. Would definitely recommend this store and its staff :)
Tom was wonderful and made our trip…
Tom was wonderful and made our trip very enjoyable.
He was extremely knowledgable about all of the products and very friendly.
Thank you Tom!
We have been using Jollytots since 2021…
We have been using Jollytots since 2021 for both our children on various prams, car seats, baby play pens etc and honestly they deliver the best service ive ever had! Bought a silvercross pram at the start of the year and the clip on the bassinet snapped meaning it couldnt be opened up and used, jollytots contacted silvercross for us, got a replacement sent out next day delivery with a returns label to send the old one back, the new one arrived at 9:06am and they came back to collect the broken one that I had to box up at 9:43am, done and dusted! I dont think ive ever had a service done so fast and efficiently before! The friendly service instore they always know the answers to any questions they've all got such good knowledge of their products aswell as the aftercare service is just top tier ill never use anywhere else.
Great service
Great service, great prices, quick postage and delivery. Thank you Rachel
I ordered a travel stroller and it was…
I ordered a travel stroller and it was posted quickly. The quality of the stroller was amazing for the price. Communication when ordering was also very good with clear details of when it would be posted
Brand new double buggy for a fraction…
Brand new double buggy for a fraction of the price for my baby and toddler. I ordered Sunday afternoon and it was delivered by Tuesday morning, the guys at jolly tots responded quickly to my enquiry and nothing was too much to ask. My only downside is that I’m gutted I didn’t know about jolly tots when I had my first baby. But will not be going anywhere else for the future. Thanks so much
Car seat
Ordered a car seat online through jolly tots Birmingham Louise gave excellent customer service and was very helpful . Would highly
Recommend:)
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.







