Jolly Tots Avis 

708
TrustScore 5 sur 5

4,9

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Needed a new car seat for my daughter, saw an open box ex display one advertised. Messaged and Jelly Tots responded really quickly letting me know it was still available. I sent the money across on S... Voir plus

Noté 5 sur 5 étoiles

Ordered on FB yesterday, they very helpfully sent me pictures of the stroller and helped me purchase a carry seat that was within my budget. Everything was delivered the next day, cannot fault it.

Noté 5 sur 5 étoiles

Within 15 minutes we made our decision on the pushchair due to an amazing demonstration and knowledge from David! I thought I would’ve been browsing for ages due to how indecisive I am but I was sold... Voir plus

Noté 5 sur 5 étoiles

Had a great experience today with David where we purchased our double donkey buggaboo for an exceptional price and a joie roomie glide. Was extremely helpful and patient, answered our questions &... Voir plus

À propos de l'entreprise

  1. Magasin de puériculture

Écrit par l'entreprise

Jolly Tots stock a massive range of products for you and your baby. We offer fast delivery throughout the UK and click and collect from our store in Birmingham. Proudly independent for over 30 years. Why shop anywhere else? Please inbox us if you would like us to try to price match a competitors offer. Follow us on the socials for amazing clearance deals, live demonstrations and fantastic giveaways


Coordonnées de contact

4,9

Excellent

TrustScore 5 sur 5

708 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 48 heures

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4,9

Tous les avis

(708)

328 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Needed a new car seat for my daughter

Needed a new car seat for my daughter, saw an open box ex display one advertised. Messaged and Jelly Tots responded really quickly letting me know it was still available. I sent the money across on Saturday and it was delivered early Tuesday morning.
Exceptional service and really quick delivery and the car seat is perfect!

22 septembre 2026
Avis spontané
Noté 5 sur 5 étoiles

Lovely staff

Lovely staff, talked through payment options and was very helpful. Cannot wait to pick up the pram we chose.☺️

20 septembre 2026
Avis spontané
Noté 4 sur 5 étoiles

No delivery updates

No delivery updates, I’ve called and left two messages and sent an enquiry on their website. Where is our order?

Edited:
I managed to finally get hold of someone via the telephone number. Since that call, the company continually contacted me with updates about the missing seat. A seat did arrive within a few days of the original phone call. I do appreciate the updates.

27 août 2026
Logo de Jolly Tots

Réponse de Jolly Tots

Hi Kayla so sorry to read your disappointment in our service.
I can only apologise as it seems the contact button on the website is not working correctly so we aren’t getting messages. Which I’m now looking into.
I’ve looked into your order and it left Avionaut for direct delivery on the 1st September. So should have been with you on the 2nd. I have emailed Avionaut for more information and will be back in touch shortly.

Noté 5 sur 5 étoiles

Ordered on FB yesterday

Ordered on FB yesterday, they very helpfully sent me pictures of the stroller and helped me purchase a carry seat that was within my budget. Everything was delivered the next day, cannot fault it.

15 septembre 2026
Avis spontané
Noté 1 sur 5 étoiles

Bought a travel system

Bought a travel system, was not told it was on offer as it was discontinued and you can no longer purchase an isofix system. Making us feel our baby is unsafe in car. We have had to purchase bew travel system. Jolly tots said “it was our fault because we did not tell them we wanted an isofix” no offer of help just blaming us and getting out of not promoting the product correctly

12 septembre 2026
Avis spontané
Logo de Jolly Tots

Réponse de Jolly Tots

Hi, I apologise for the delay in your reply. This travel system wasn’t sold with an isofix base. It originally cost £339 and was on clearance for £169. You purchased it about two months ago. Given our 14-day return policy, you can test it to ensure it meets your needs.

When you contacted the Birmingham store to enquire about an isofix, you’d already installed the travel system and lacked proof of purchase. Unfortunately, we couldn’t assist you then. Additionally, your behaviour towards the sales assistant was quite aggressive and inappropriate.

Noté 5 sur 5 étoiles

Really knowledgeable and friendly…

Really knowledgeable and friendly staff. Went in, they knew what they were on about & I walked out with a brand new pram. Really easy. Dave & Rachael both 5⭐️

8 septembre 2026
Avis spontané
Noté 5 sur 5 étoiles

Amazing service

Amazing service. We had Dave help us find our dream double pushchair, not only was it a great pram but he gave us an amazing price! Definitely recommend jellytots. Staff are amazing!

5 septembre 2026
Avis spontané
Noté 5 sur 5 étoiles

Came in to buy a Doona

Came in to buy a Doona, all information given that was given was very useful David recommended accessories and which doona is more suitable. Very friendly and professional.

1 septembre 2026
Avis spontané
Noté 5 sur 5 étoiles

Would definitely recommend!

A very big thank you to Harvey for all
his help today! He helped us choose a pram and was very knowledgeable. Would definitely recommend this store and its staff :)

30 août 2026
Avis spontané
Noté 5 sur 5 étoiles

We have been using Jollytots since 2021…

We have been using Jollytots since 2021 for both our children on various prams, car seats, baby play pens etc and honestly they deliver the best service ive ever had! Bought a silvercross pram at the start of the year and the clip on the bassinet snapped meaning it couldnt be opened up and used, jollytots contacted silvercross for us, got a replacement sent out next day delivery with a returns label to send the old one back, the new one arrived at 9:06am and they came back to collect the broken one that I had to box up at 9:43am, done and dusted! I dont think ive ever had a service done so fast and efficiently before! The friendly service instore they always know the answers to any questions they've all got such good knowledge of their products aswell as the aftercare service is just top tier ill never use anywhere else.

27 août 2026
Avis spontané
Noté 5 sur 5 étoiles

I ordered a travel stroller and it was…

I ordered a travel stroller and it was posted quickly. The quality of the stroller was amazing for the price. Communication when ordering was also very good with clear details of when it would be posted

25 août 2026
Avis spontané
Noté 5 sur 5 étoiles

Brand new double buggy for a fraction…

Brand new double buggy for a fraction of the price for my baby and toddler. I ordered Sunday afternoon and it was delivered by Tuesday morning, the guys at jolly tots responded quickly to my enquiry and nothing was too much to ask. My only downside is that I’m gutted I didn’t know about jolly tots when I had my first baby. But will not be going anywhere else for the future. Thanks so much

25 août 2026
Avis spontané
Noté 5 sur 5 étoiles

Car seat

Ordered a car seat online through jolly tots Birmingham Louise gave excellent customer service and was very helpful . Would highly
Recommend:)

25 août 2026
Avis spontané

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