Ordered three Tilly pigs 🐖 on the 25th August, all arrived on 28/29th Aug, earlier than I had expected. Items were packed well and intact when delivered. Although the pigs were smaller than expect... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
I had a query with a personalised item. Kept me in touch throughout the process with excellent customer service. Received lovely emails throughout. They then sent me a replacement item ready in t... Voir plus
L'entreprise a répondu
I’ve ordered many items from Jonny’s Sister over time, and every single one has been absolutely perfect. The quality is always fantastic — beautifully made, thoughtfully packaged, and exactly as d... Voir plus
L'entreprise a répondu
Very disappointed that what claims to be a "personalised" gift is anything but. I used their online service to layout the text I wanted, but without me knowing, the product that arrived was laid out... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Jonny's Sister is your go-to for unique and personalised gifts that create a lasting impression. Our mission is to make gifting more meaningful by providing a diverse collection of bespoke items for every occasion. We specialise in crafting a wide range of thoughtfully designed products, from custom-made homeware to embroidered apparel, ensuring you find the perfect present for everyone you love. Whether you're celebrating a milestone like an 18th or 60th birthday, a christening, a new home, or a wedding, our collection has something special. We offer memorable gifts for him, her, mum, dad, grandparents, and even for babies and children. Our products include everything from personalised travel accessories and insulated cooler bags for the frequent traveller to bespoke letter cushions and gardenware for the home lover. We even have personalised kids animal jumpers and gifts for baking and sports lovers. Every one of our sentimental gifts is a unique creation, handcrafted with care. We use high-quality engraving and embroidery to ensure your gift is not only one-of-a-kind but also built to last. We are dedicated to helping you create a heartfelt gift that will be cherished forever. Explore our collection of bespoke gifts today and discover how easy it is to find the perfect gift for every special occasion.
Discover Jonny's Sister!
Écrit par l'entreprise
- Jonny's Sister is your go-to for unique and personalised gifts. We offer a diverse range of items for every occasion, including bespoke accessories, homeware, and lifestyle products. Our collection features everything from travel bags and embroidered cushions to gardenware and amazing wedding gifts. We're dedicated to helping you create the perfect, one-of-a-kind gift that leaves a lasting impression.
Our Promise
FREE Delivery Worldwide
Yes – we offer free delivery worldwide!
Free delivery thresholds:
UK: Over £50
Europe: Over €130
USA & Canada: Over $100
Australia: Over $200
Hong Kong, China, New Zealand & Rest of World: Over $150
Tip: If your order is just under the threshold, adding one more item could qualify you for free shipping!
Coordonnées de contact
PO Box 9438, BH15 9HR, Poole, Royaume-Uni
- support@jonnyssister.com
- jonnyssister.com
Discover amazing gifts today
4,2
Bien
256 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Wish I'd read the reviews
Ordered on 30th March. Still not received. Email support is an AI bot and useless. Guess that's £50 down the drain.
Wish I'd read the reviews before ordering
31 mars 2026
Réponse de Jonny's Sister
Tarnia,
We regret that your order has not arrived and that our email support was unhelpful. We appreciate your feedback and we'll investigate this issue.
One of our team members will be in touch via email to assist you further with this concern.
Jonny's Sister Team
Very nice Peter Rabbit piggy bank.
30 mars 2026
Réponse de Jonny's Sister
Vickie,
We're so happy to hear that you like the Peter Rabbit piggy bank! Thank you for sharing your positive experience with us.
If there’s anything more we can do to support you, our team is available via live chat, email, or Messenger.
Jonny's Sister Team
A wonderful gift!
I received such a lovely, handwritten note with my order explaining what I’d received and the lengths they’d gone to to source my order. Such an amazing touch.
The recipient was amazed by the gift!
The only thing I’d ask to improve on is to get confirmation of dispatch & some sort of tracking, but it arrive quickly so no issues at all.
26 mars 2026
Réponse de Jonny's Sister
Alice,
We're happy to hear that the handwritten note added a special touch and that the recipient loved the gift! We appreciate your feedback regarding dispatch confirmation and tracking; we'll explore options to improve this. Thanks for your review!
If there’s anything more we can do to support you, our team is available via live chat, email, or Messenger.
Jonny's Sister Team
Excellent product and produced just how…
Excellent product and produced just how we asked you to
Thank you
20 mars 2026
Réponse de Jonny's Sister
Geraldine,
We're happy to hear that you are satisfied with the product and that it met your expectations. Thank you for your positive feedback; we appreciate it!
If there’s anything more we can do to support you, our team is available via live chat, email, or Messenger.
Jonny's Sister Team
I’m rating this survey a five star…
I’m rating this survey a five star because of the quality of the product. I have purchased six Tilly pig piggy banks and they were a big hit with the parents. It’s a great way to teach this next generation the value of saving money for things you want. We all agreed on that. Plus there adorable. On another note I had a bit of trouble with delivery to the correct addresses but Jonny’s sister promptly resolved the issues and everything went well. I would definitely recommend this company.
16 mars 2026
Réponse de Jonny's Sister
Christina,
We're glad you enjoyed the piggy banks and that they were a hit! We appreciate you bringing the delivery issue to our attention and are happy it was resolved quickly. Thank you for recommending our company!
If there’s anything more we can do to support you, our team is available via live chat, email, or Messenger.
Jonny's Sister Team
Brilliant present
Ordered newspaper for a friend, an actual newspaper arrived not a photocopy, superb service and really nicely packed, friend loved it
2 mars 2026
Réponse de Jonny's Sister
Tentwo,
We're happy to hear that your friend loved the newspaper! We're glad the service and packaging met your expectations. Thank you for your superb feedback and for choosing us.
If there’s anything more we can do to support you, our team is available via live chat, email, or Messenger.
Jonny's Sister Team
item from overseas packaged securely
This bank is for a newborn. The Peter Rabbit motif was adorable. This memento, I believe, will be treasured by both baby and parents
13 mars 2026
Réponse de Jonny's Sister
Ruth,
We're happy to hear that you found the Peter Rabbit bank adorable and a treasured memento for the baby and parents. Thank you for your positive feedback!
If there’s anything more we can do to support you, our team is available via live chat, email, or Messenger.
Jonny's Sister Team
So polite and accommodating when I went…
So polite and accommodating when I went wrong with my order! Great customer service. The end result is perfect, I'm giving it to my friend for his 80th birthday tomorrow. Perfect gift for someone who has everything
5 mars 2026
Réponse de Jonny's Sister
Hi thank you,
We're happy to hear that our team was able to assist you with your order! We appreciate your kind words and are so glad the gift is perfect for your friend's special birthday. Thanks for your feedback!
If there’s anything more we can do to support you, our team is available via live chat, email, or Messenger.
Jonny's Sister Team
bought several items always good quality
I have bought from them quite a few times, easy ordering fast delivery. Quality items.
18 février 2026
Réponse de Jonny's Sister
Mary,
We're happy to hear that you consistently have a positive experience with our easy ordering process, fast delivery, and quality items. Thank you for your feedback!
If there’s anything more we can do to support you, our team is available via live chat, email, or Messenger.
Jonny's Sister Team
Réponse de Jonny's Sister
Eva,
Thank you so much for your wonderful review! We’re thrilled to hear you’re happy with the quality of your coin and our speedy delivery.
We truly appreciate your support and hope to serve you again soon.
The Koin Club Team.
Réponse de Jonny's Sister
Holiday,
We're happy to hear that you find the quality to be really nice and as described. Thank you for your positive feedback!
If there’s anything more we can do to support you, our team is available via live chat, email, or Messenger.
Jonny's Sister Team
Excellent customer service
I have bought 4 Tilly pigs for my grandchildren and have been very happy the last one came with a crack they sent me another one which had more cracks the 3rd one they sent me was perfect. Customer service was amazing they never asked me to send them and never charged me I did however send them pictures of the damage would definitely recommend this company
9 février 2026
Réponse de Jonny's Sister
Mrs Rogers,
We're happy to hear that you are pleased with the Tilly pigs and our customer service. We appreciate you bringing the issue to our attention and sending us pictures of the damage. Thank you for recommending us!
If there’s anything more we can do to support you, our team is available via live chat, email, or Messenger.
Jonny's Sister Team
I have ordered from Jonny Sister before…
I have ordered from Jonny Sister before and the product had the wow factor. However, I share some other reviewers concerns. I am a returning customer that ordered over the weekend when they were closed. I realised very quickly I needed to change the wording on my Blue Plague. I have msg them 3 times with the same automated A1 response. I have also sent a Email direct, again with the same response that some will be in touch. I even gave my phone number as they do not have a customer service phone number. That was Sunday. Monday afternoon still no response and I do not know if they have changed the wording on my original order which is concerning. Lovely products but the customer service as others have commented is lacking. As I write I am still waiting for a response after now 4 attempts to contact them to see if my order has been changed. Frustrating is not the word!
16 février 2026
Avis spontané
Réponse de Jonny's Sister
M Edwards.,
We appreciate you taking the time to share your experience. We're sorry to hear that our customer service did not meet your expectations, especially regarding your order change request. We value your feedback as a returning customer and will use it to improve our communication.
We have sent you an email .When you have a moment, please feel free to reply to that email so we can resolve this for you as quickly as possible.
Jonny's Sister Team
Réponse de Jonny's Sister
Hello,
We're happy to hear that your item arrived in perfect condition during your last service. Thank you for your positive feedback; it means a lot to us.
If there’s anything more we can do to support you, our team is available via live chat, email, or Messenger.
Jonny's Sister Team
Réponse de Jonny's Sister
Cheryl,
Thank you so much for your kind words we’re so pleased to hear the item was perfect for such a special occasion!
We hope it made a truly memorable christening gift 💛
The Koin Club Team
🌟⭐️🌟⭐️🌟 family love it 🫶🏼 thank you 🤙🏼
Easy to use and make your template on the website, easy to order.
I can’t believe the price, the plaque is perfect, 10 out of 10 (the only thing I would ask for and if possible, holes to be pre-drilled if you wanted it wall mounted).
All in all a fantastic job, quick with the post too, definitely recommend to friends and family.
🌟⭐️🌟⭐️🌟
26 janvier 2026
Réponse de Jonny's Sister
Simon,
Thank you so much for this wonderful review! 🌟 We're absolutely delighted to hear you found the site easy to use and loved your plaque it’s fantastic to know it made such a great impression!
We really appreciate your suggestion about pre-drilled holes for wall mounting that’s really helpful feedback, and we’ll be sure to share it with our product team.
Thanks again for recommending us it truly means a lot! 😊
The Koin Club Team
Fast delivery great christening present.
19 janvier 2026
Réponse de Jonny's Sister
Sian ,
We're happy to hear that the delivery was fast and it was a great christening present. Thank you for your positive feedback!
If there’s anything more we can do to support you, our team is available via live chat, email, or Messenger.
Jonny's Sister Team
Réponse de Jonny's Sister
Michael,
Thank you for the great review! We're so glad you loved the product and fast delivery.
If there’s anything more we can do to support you, our team is available via live chat, email, or Messenger.
Jonny's Sister Team
Lovely Tilly Pig money box
Lovely Tilly Pig money box
Beautiful smdesign
Great delivery
No problems at all
16 janvier 2026
Réponse de Jonny's Sister
Katie ,
We're happy to hear that you find the Tilly Pig money box lovely and appreciate the design. We're also glad the delivery went smoothly for you.
If there’s anything more we can do to support you, our team is available via live chat, email, or Messenger.
Jonny's Sister Team
Excellent product
Excellent product, loved the look and feel of the letter pillows. The delivery was a bit slow though.
13 janvier 2026
Réponse de Jonny's Sister
Bilyana ,
We're happy to hear that you loved the letter pillows! We appreciate your positive feedback regarding the product's look and feel. We'll review our delivery process.
If there’s anything more we can do to support you, our team is available via live chat, email, or Messenger.
Jonny's Sister
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.