JOOLS By Jenny Brown Avis 

658
•
TrustScore 5 sur 5

4,9

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Ordered jewellery items for my daughter's birthday. She absolutely loved them! Great quality and arrived in lovely gift boxes. Speedy service and good communications, highly recommend.

Noté 5 sur 5 étoiles

Beautiful jewellery. Quick delivery and gorgeous packaging with each item in separate lovely gift boxes. I also received a beautiful pair of sterling silver studs with cubic zerconia stones Thank... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Fantastic products and service. Love the jewellery, really lovely designs, very high quality and nice to be able to get matching pieces. Speedy delivery and kept informed of when to expect receipt. Al... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Absolutely beautiful necklace received, the picture really does not do it justice, it’s even nicer in person! Quick delivery and beautifully presented in a box, with the lovely surprise of free earrin... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Bijouterie
  2. aussi dans
  3. Joaillier

À propos de JOOLS By Jenny Brown

Écrit par l'entreprise

Independent. Family-Owned. British Jewellery Since 1998.

JOOLS by Jenny Brown is an independent, family-owned British jewellery business with more than 25 years of experience in jewellery, design and retail.

Our story began with British-born Jenny Gliksman and her Peruvian-born husband, Poldi. After spending many years living overseas, predominantly in Africa, Jenny and Poldi returned to the UK and established their jewellery business in 1998. Their international experience, together with Poldi's South American heritage and background in jewellery and design, helped shape the distinctive style and approach to jewellery that remains at the heart of the business today.

In 2002, Jenny and Poldi opened their jewellery store in Wilmslow, Cheshire, showcasing their own designs alongside collections from other independent jewellery designers. Their distinctive silver and cubic zirconia jewellery quickly became a customer favourite and, as the business grew, JOOLS by Jenny Brown® was established as a dedicated jewellery brand.

Since those early days in Cheshire, JOOLS has grown into an established British jewellery name, with collections supplied to independent jewellers throughout the UK and stocked by John Lewis for more than 20 years. We are proud that relationships built over many years have helped establish JOOLS as a trusted name for beautifully designed, high-quality jewellery.

Today, our collections include 925 Sterling Silver, 18ct Gold Vermeil and beautifully cut AAA Grade Cubic Zirconia, alongside a growing collection of fine jewellery featuring laboratory-grown diamonds. From our signature Bubble Rings and sparkling tennis jewellery to contemporary earrings, necklaces, bracelets and bangles, our focus is on creating jewellery that looks and feels special while remaining accessible and easy to wear every day.

Quality has always been central to JOOLS. We carefully select the materials, finishes and stones used throughout our collections, combining contemporary design with the craftsmanship and attention to detail we believe good jewellery deserves.

Although the business has grown considerably since 1998, we remain proudly independent and family-owned. Being a smaller, flexible company allows us to offer the personal service and attention to detail that have been part of JOOLS from the very beginning.

All of our jewellery is held in stock here in the UK for fast and reliable delivery. Every order is carefully selected, individually checked and beautifully packaged before leaving us, and our team is always available by phone or email should you need advice or assistance.

We are continually developing our collections and introducing new designs throughout the year, but our philosophy remains as important today as it was when Jenny and Poldi first started the business:

Beautiful jewellery. Quality materials. Exceptional value. Personal service.

JOOLS by Jenny Brown® — British jewellery with a story, designed to be worn and loved every day.

Customer Service You Can Rely On

Écrit par l'entreprise

We're committed.to our customers
Excellent customer service and communication are at the heart of JOOLS. Whether you have a question before ordering, need advice about a piece of jewellery, or have an issue that needs resolving, our friendly team is always here to help. You can contact us easily by phone or email and speak to a real person who will do their best to answer your questions and resolve any concerns quickly and personally. We believe great service doesn’t end when you place your order — we’re here whenever you need us.

Our Jewellery Guarantee

“Our Guarantee. Your Peace of Mind"

Every piece of JOOLS jewellery comes with a 12-month manufacturer guarantee, giving you added confidence in your purchase. In the unlikely event of a manufacturing fault, simply contact our team and we’ll be happy to assess your jewellery and work with you to resolve the issue quickly and fairly.

Coordonnées de contact

4,9

Excellent

TrustScore 5 sur 5

658 avis

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4,9

Tous les avis

(658)

89 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

I purchased a ring for my nieces…

I purchased a ring for my nieces confirmation. it was sent directly to Ireland. she received it a few days ago .she absolutely loved the ring mt sister sent me a video of thanking me and JOOLS for all the beautiful wrapped ring and free earrings thank you tools I will shop in tools in the future xx

11 février 2025
Logo de JOOLS By Jenny Brown

Réponse de JOOLS By Jenny Brown

You are very welcome , we look forward to seeing you again

Noté 5 sur 5 étoiles

Jewellery arrived safely and on time

Jewellery arrived safely and on time, gift packing is lovely,I had chosen this bracelet for a birthday pressie and it is absolutely gorgeous would recommend I'm over the moon .

17 février 2025
Logo de JOOLS By Jenny Brown

Réponse de JOOLS By Jenny Brown

Great to hear Mary

Noté 5 sur 5 étoiles

First class service and high quality…

First class service and high quality jewellery. A particular thanks to Natalie who went out of her way to answer my questions and find the perfect, beautiful bracelet for my partner. Also appreciate pulling out the stops to ensure a speedy delivery in time for Valentines. Highly recommended.

12 février 2025
Logo de JOOLS By Jenny Brown

Réponse de JOOLS By Jenny Brown

First Class is what we aim for , thanks for ordering

Noté 5 sur 5 étoiles

Great company

Great company, i had a small issue, they sorted immediately no questions asked and even gave me a complimentary gift!

27 janvier 2025
Logo de JOOLS By Jenny Brown

Réponse de JOOLS By Jenny Brown

Thanks Kashif, we always resolve any issues

Noté 5 sur 5 étoiles

couple of days …

Speed from ordering to delivery was fantastic. And I was super impressed with the size of my parcel 🥳 very good disguise...

27 janvier 2025
Logo de JOOLS By Jenny Brown

Réponse de JOOLS By Jenny Brown

Good to hear Sheena !

Noté 5 sur 5 étoiles

I bought a ring for my partners…

I bought a ring for my partners birthday. Fast delivery. Stunning ring even nicer than the picture. The gift packaging was very pretty. My partner was so pleased with her gift. Brownie points for me. Will be purchasing again for future gifts. Very happy customer.

27 janvier 2025
Logo de JOOLS By Jenny Brown

Réponse de JOOLS By Jenny Brown

Thanks Joseph, hope to see you again

Noté 5 sur 5 étoiles

Excellent Service

Ordering was simple. I was kept informed about the progress of my order and it arrived promptly.
My order was exactly as described and was packaged beautifully. I would definitely recommend Jools.

27 janvier 2025
Logo de JOOLS By Jenny Brown

Réponse de JOOLS By Jenny Brown

Thank Breda, we value your business

Noté 5 sur 5 étoiles

Drop earrings …

Great service arrived on time beautifully made look gorgeous great price

20 janvier 2025
Logo de JOOLS By Jenny Brown

Réponse de JOOLS By Jenny Brown

Thanks David, glad you are happy with the purchase

Noté 5 sur 5 étoiles

Beautiful jewellery

Beautiful jewellery, delivery very quick and got a real bargain in the sale 😀

7 janvier 2025
Logo de JOOLS By Jenny Brown

Réponse de JOOLS By Jenny Brown

Good to get a bargain , great to hear

Noté 5 sur 5 étoiles

Jools communication is excellent I…

Jools communication is excellent I needed my purchase quickly and it arrived the day after

13 décembre 2024
Logo de JOOLS By Jenny Brown

Réponse de JOOLS By Jenny Brown

Thanks Carl, communications is very very important when buying online

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