I had a portable charger by Juice, after a while it bowed out, I let Juice know that there could be an issue, I will mention that the original charger was well outside the warranty. They were pleased... Voir plus
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Lisez les avis des autres
Terrible delivery times when ordering direct from them. Pigeon post at best if that’s still a thing!! I’ve ordered larger item which have arrived the next day, four days for a simple cable and still w... Voir plus
I bought a Juice cable for my phone in February. I contacted Juice customer service in May because this cable just stopped working and I didn’t feel, at £14, that this was acceptable. Although the... Voir plus
L'entreprise a répondu
Daughter purchased a charger, it’s far too big and bulky so she wants to return it, not used, but so far can’t get a reply to get a returns label from Juice. Quite clearly happy to take your money but... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Where Bold Design Meets Kinder to Planet Technology. UK's number one mobile phone accessories brand. MFI Apple approved cables, Power Banks, Wireless Chargers & Speakers We have you covered!
Coordonnées de contact
Haslemere Way 10, OX16, Banbury, Royaume-Uni
- 01295 477 200
- customerservices@juice.co.uk
- juice.co.uk
3,3
Moyen
255 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 91 % de ses avis négatifs
Répond généralement dans un délai de 48 heures
Comment cette entreprise utilise Trustpilot
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FRAUDULENT ACTIVITY
FRAUDULENT ACTIVITY. AVOID. I was diverted onto a blind link via Facebook and apparently set up a subscription (which I most definitely did not do). The first I knew about Juicetech is when £29.90 was taken from my account. This matter is being investigated by my bank as fraud
29 avril 2026
Avis spontané
Réponse de Juice UK
Good morning, thank you for taking the time to leave a feedback for us. May I ask you kindly to email our Customer Services at the below email address so we will be able to investigate further your query and sort it out as soon as possible for you, please?
customerservices@juice.co.uk
Thank you in advance.
Waste of money
Considering they cost £10 and upwards they are useless.
Guaranteed to stop working within a month or two of purchase.
Dive bought 2 in the last 2 months.
29 avril 2026
Avis spontané
Réponse de Juice UK
Good morning, thank you for taking the time to leave a feedback for us. May I ask you kindly to email our Customer Services at the below email address so we will be able to investigate further your query and sort it out as soon as possible for you, please?
customerservices@juice.co.uk
Thank you in advance.
Not had it very long
Not had it very long, not at all a cheap cable, i went to plug my phone in and it didnt work. I trace it back to the plig and the tip had just come off leaving the conmector in the plug which i was able to pry out. Unable to submit waranty claim. Dont buy this cheap shite.
26 avril 2026
Avis spontané
Réponse de Juice UK
Good afternoon, thank you for taking the time to leave a feedback for us. May I ask you kindly to email our Customer Services at the below email address so we will be able to investigate further your query and sort it out as soon as possible for you, please?
customerservices@juice.co.uk
Thank you in advance.
Got the chargers but they don't always…
Got the chargers but they don't always work and I got my phone fully charged up for a day of hiking so needed to use maps and at the end of the day I rind out of power and had to buy another bus ticket because the phone didn't have enough power to open and my ticket was on the phone, sometimes it doesn't want to charge, sometimes it does, I'm going to return them
27 mars 2026
Réponse de Juice UK
Good afternoon Monika, thank you for taking the time to leave a feedback for us. May I ask you kindly to email our Customer Services at the below email address so we will be able to investigate further your query and sort it out as soon as possible for you, please?
customerservices@juice.co.uk
Thank you in advance.
Not happy
I bought the JUI-PBANK 3-ECO and only used it a couple of times. After not using it for a while I went to get it put to take away with me and it had completely split open, exposing the innards. A complete waste of money.
24 mars 2026
Avis spontané
Réponse de Juice UK
Good morning, thank you for taking the time to leave a feedback for us. May I ask you kindly to email our Customer Services at the below email address so we will be able to investigate further your query, please?
customerservices@juice.co.uk
Thank you in advance.
Numerous attempts to contact this…
Numerous attempts to contact this company and sort broken charger that was under warranty. No one gets back to you. I wont purchase another product after this.
21 novembre 2025
Avis spontané
Réponse de Juice UK
Good morning, thank you for taking the time to leave a feedback for us. May I ask you kindly to email our Customer Services at the below email address so we will be able to investigate further your query, please?
customerservices@juice.co.uk
Thank you in advance.
Réponse de Juice UK
Good morning, thank you so much for taking the time to leave us such a lovely review! We’re really glad to hear that you enjoyed your experience with us. We will share your feedback with the team.
We really appreciate your support and hope to see you again soon!
Excellent service from placing order to…
Excellent service from placing order to delivery of item.
Will use again.
9 avril 2026
Réponse de Juice UK
Hi, thanks so much for taking the time to leave us such a lovely review! We’re really glad to hear that you enjoyed your experience with us. We will share your feedback with the team.
We really appreciate your support and hope to see you again soon!
Quick response
Quick response. Received replacement on the second day, highly appreciated.
15 avril 2026
Avis spontané
Réponse de Juice UK
Hi Eric, thanks so much for taking the time to leave us such a lovely review! We’re really glad to hear that you enjoyed your experience with us. We will share your feedback with the team.
We really appreciate your support and hope to see you again soon!
Best Type C Chargers!
Absolutely great products especially the Type C 25W Charger. I have bought this charger around 6 times now due to gifting them to family members and placing them in different buildings I regularly attend such as office. The chargers are brilliantly made and provide a great fast charge to my phone. Never had an issue with them and they are my go to chargers. Will never use a different charger. I even take them abroad! Would definitely recommend 10/10. Additionally JUICE UK customer service is very prompt, professional and courteous. All round great service, happy customer :)
14 avril 2026
Avis spontané
Réponse de Juice UK
Hi Israr, thanks so much for taking the time to leave us such a lovely review! We’re really glad to hear that you enjoyed your experience with us. We will share your feedback with the team.
We really appreciate your support and hope to see you again soon!
Stopped working after a year
Although I was initially very happy with my charging cable, it stopped working after just over a year of use. Very disappointing as I would expect much better longevity for the price.
14 avril 2026
Avis spontané
Réponse de Juice UK
Good morning, thank you for taking a time to leave a review. We are sorry to hear that you have experienced an issue with one of our devices. May I ask you kindly to email our Customer Services team so we can sort out the issue for you, please? Many thanks.
Réponse de Juice UK
Hi Michael, thanks so much for taking the time to leave us such a lovely review! We’re really glad to hear that you enjoyed your experience with us. We will share your feedback with the team.
We really appreciate your support and hope to see you again soon!
Was quite impressed at least 2 good…
Was quite impressed at least 2 good charges on my phone and fast as well , cos there on discount have ordered 2 more .
9 avril 2026
Réponse de Juice UK
Hi Christian, thanks so much for taking the time to leave us such a lovely review! We’re really glad to hear that you enjoyed your experience with us. We will share your feedback with the team.
We really appreciate your support and hope to see you again soon!
Our Speaker Could Have Caused a Fire
We bought our son a Juice Boom Pro from Asda. There was a smell coming from it and then it stopped working. My father in law had a look at it for us. We’re so lucky it had stopped working as the battery had degraded and had overheated. It would likely have caused a fire if it hadn’t stopped working.
We’re obviously not happy about this. We thought Juice was a safe brand, but now I can say we would not recommend this brand of speaker because of the danger it could cause.
9 avril 2026
Avis spontané
Réponse de Juice UK
Good afternoon, thank you for taking a time to leave a review. We are sorry to hear that you have experienced an issue with one of our devices. May I ask you kindly to email our Customer Services team so we can sort the issue for you, please? Many thanks.
My second charger (supposedly better)…
My second charger (supposedly better) still loses charge quickly and takes ages to charge.
I’m getting tired of these unreliable power banks.
27 mars 2026
Réponse de Juice UK
Good afternoon, thank you for taking a time to leave a review. We are sorry to hear that you have experienced an issue with one of our devices. I will email you directly so we can sort the issue for you. Many thanks.
Réponse de Juice UK
Hi Iryna,
Thanks so much for taking the time to leave us such a lovely review! We’re really glad to hear that you enjoyed your experience with us. We will share your feedback with the team.
We really appreciate your support and hope to see you again soon!
Buying from juice
Knowing that I was buying a well-made item from the well-respected company and delivers the goods on time
27 mars 2026
Réponse de Juice UK
Hi Philip,
Thanks so much for taking the time to leave us such a lovely review! We’re really glad to hear that you enjoyed your experience with us. We will share your feedback with the team.
We really appreciate your support and hope to see you again soon!
Disgusted
Disgusted that you advertise one item, yet deliver me a different item. 2 USB-A, 1 micro USB, 1 USB-C is what I was meant to receive in my order of 5 powerbanks! Yet they turn up, ALL of them! With 2 USB-A and 1 USB-C. Tired of false advertising and companies that seem to think it's all good and dandy
27 mars 2026
Réponse de Juice UK
Hi Matthew, thank you for your feedback and we are really sorry for any inconvenience that has been caused to you. We will resolve your issue via email. Many thanks.
What a great customer service team
What a great customer service team. I was sat watching the tv whilst charging my I pad only to have smoke pouring out of it. My cable was only 7months old and I didn’t realise I had to register it as it was covered up with the yellow barcode. I had the receipt . Contacted the service team and a new cable was sent immediately . Thank you so much Marinela.
24 mars 2026
Avis spontané
Réponse de Juice UK
Good morning Sheila,
Thanks so much for taking the time to leave us such a lovely review! We’re really glad to hear that you enjoyed your experience with us. We will share your feedback with the team.
We really appreciate your support and hope to see you again soon!
Very nice
I made a comment on here about how i was unhappy with my product and the company has sent me through a replacement where the issue i had no longer exists. I highly appreciate and reccomend this retailer
2 avril 2026
Avis spontané
Réponse de Juice UK
Good afternoon Joseph,
Thanks so much for taking the time to leave us such a lovely review! We’re really glad to hear that you enjoyed your experience with us. We will share your feedback with the team.
We really appreciate your support and hope to see you again soon!
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