I had a portable charger by Juice, after a while it bowed out, I let Juice know that there could be an issue, I will mention that the original charger was well outside the warranty. They were pleased... Voir plus
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Terrible delivery times when ordering direct from them. Pigeon post at best if that’s still a thing!! I’ve ordered larger item which have arrived the next day, four days for a simple cable and still w... Voir plus
I bought a Juice cable for my phone in February. I contacted Juice customer service in May because this cable just stopped working and I didn’t feel, at £14, that this was acceptable. Although the... Voir plus
L'entreprise a répondu
Daughter purchased a charger, it’s far too big and bulky so she wants to return it, not used, but so far can’t get a reply to get a returns label from Juice. Quite clearly happy to take your money but... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Where Bold Design Meets Kinder to Planet Technology. UK's number one mobile phone accessories brand. MFI Apple approved cables, Power Banks, Wireless Chargers & Speakers We have you covered!
Coordonnées de contact
Haslemere Way 10, OX16, Banbury, Royaume-Uni
- 01295 477 200
- customerservices@juice.co.uk
- juice.co.uk
3,3
Moyen
255 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 91 % de ses avis négatifs
Répond généralement dans un délai de 48 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Réponse de Juice UK
Good afternoon Andy,
Thanks so much for taking the time to leave us such a lovely review! We’re really glad to hear that you enjoyed your experience with us. We will share your feedback with the team.
We really appreciate your support and hope to see you again soon!
Quick delivery great charger
27 mars 2026
Réponse de Juice UK
Good afternoon David,
Thanks so much for taking the time to leave us such a lovely review! We’re really glad to hear that you enjoyed your experience with us. We will share your feedback with the team.
We really appreciate your support and hope to see you again soon!
Réponse de Juice UK
Good afternoon Simon,
Thanks so much for taking the time to leave us such a lovely review! We’re really glad to hear that you enjoyed your experience with us. We will share your feedback with the team.
We really appreciate your support and hope to see you again soon!
Réponse de Juice UK
Good afternoon Darren,
Thanks so much for taking the time to leave us such a lovely review! We’re really glad to hear that you enjoyed your experience with us. We will share your feedback with the team.
We really appreciate your support and hope to see you again soon!
Réponse de Juice UK
Good afternoon Lisa,
Thanks so much for taking the time to leave us such a lovely review! We’re really glad to hear that you enjoyed your experience with us. We will share your feedback with the team.
We really appreciate your support and hope to see you again soon!
Very cute and exactly as described!!
Very cute and exactly as described!!! Incredibly fast delivery too!!
27 mars 2026
Réponse de Juice UK
Hi Claudine,
Thanks so much for taking the time to leave us such a lovely review! We’re really glad to hear that you enjoyed your experience with us. We will share your feedback with the team.
We really appreciate your support and hope to see you again soon!
Cables broke very quickly.
26 mars 2026
Avis spontané
Réponse de Juice UK
Good afternoon Dizzy, thank you for leaving feedback on Trustpilot and we are so sorry to hear that you have experienced an issue with one of our devices. Could you get in touch with our customer service so we rectify the issue, please? Thank you in advance.
Failure after two year of minimal use.
I bought two Juice Power banks when we were to go camping.
Used them on and off over a the period of a couple of years, usually on long weekends or holidays away.
When I pulled them out this year, they had both cracked open, the batteries having swollen considerably.
Juice customer support advised that as they are out of the one year warrantee period, they will do nothing.
When I asked if they were only rated for 1 years use then, I was fobbed off with a line that all batteries have a life span, and while I appreciate this, 2 years for a power bank seems to be a short life span.
25 mars 2026
Avis spontané
Réponse de Juice UK
We have resolved this issue via email.
Réponse de Juice UK
Hi,
Thanks so much for taking the time to leave us such a lovely review! We’re really glad to hear that you enjoyed your experience with us. We will share your feedback with the team.
We really appreciate your support and hope to see you again soon!
Réponse de Juice UK
Good afternoon Jacqueline,
Thanks so much for taking the time to leave us such a lovely review! We’re really glad to hear that you enjoyed your experience with us. We will share your feedback with the team.
We really appreciate your support and hope to see you again soon!
Juice products normally a very good…
Juice products normally a very good quality product, but the airphone play are quite poor
9 mars 2026
Réponse de Juice UK
Good morning Paul,
I have been viewing your feedback on Transpilot about your recent order for the Juice Earphones Play which you purchased from us.
We are sorry to hear that you have experienced an issue with one of our devices. I would like to advise that I will send you an email so we can try to solve the issue for you. Many thanks.
Great price for a quality product ,very…
Great price for a quality product ,very fast delivery too !!!!!
9 mars 2026
Réponse de Juice UK
Hi Steven,
Thanks so much for taking the time to leave us such a lovely review! We’re really glad to hear that you enjoyed your experience with us. We will share your feedback with the team.
We really appreciate your support and hope to see you again soon!
Dangerous fire hazard.
If i could leave a 0 star review i would. Spent £80 from the juice website on 2 x 20,000ma battery boosters. Both failed the first time using them with the second nearly causing a serious fire in a hotel room. Im contacting citizens regarding this company, I have never found the need to do this ever. Terrible products and terrible customer service. No different to the cheap dangerous chinese rubbish on ebay, apart from 4x the price. Avoid juice, not only are they bad quality, they are a fire hazard, I found this out first hand.
4 mars 2026
Avis spontané
Réponse de Juice UK
Good morning Andrew,
I have been viewing your feedback on Transpilot about the power banks which you purchased from us.
We are sorry to hear that you have experienced an issue with our devices. Could you kindly provide your email address or send us an email so we can try to solve the issue for you, please? Many thanks.
Réponse de Juice UK
Hi Jean,
Thanks so much for taking the time to leave us such a lovely review! We’re really glad to hear that you enjoyed your experience with us. We will share your feedback with the team.
We really appreciate your support and hope to see you again soon!
I was sent a faulty device
I was sent a faulty device, it only charged my phone once before running out. I emailed customer services twice to get a resolve. By the 4th email I am getting AI responses. Waste of money.
17 mars 2026
Avis spontané
Great power bank for iPhone
Great power bank for iPhone. Definitely recommended for trips and holidays 👍
9 mars 2026
Réponse de Juice UK
Good afternoon Mr Allan,
Thanks so much for taking the time to leave us such a lovely review! We’re really glad to hear that you enjoyed your experience with us. We will share your feedback with the team.
We really appreciate your support and hope to see you again soon!
Réponse de Juice UK
Hi,
Thanks so much for taking the time to leave us such a lovely review! We’re really glad to hear that you enjoyed your experience with us. We will share your feedback with the team.
We really appreciate your support and hope to see you again soon!
Fast delivery good price
9 mars 2026
Réponse de Juice UK
Hi,
Thanks so much for taking the time to leave us such a lovely review! We’re really glad to hear that you enjoyed your experience with us. We will share your feedback with the team.
We really appreciate your support and hope to see you again soon!
Extremely fast delivery and great…
Extremely fast delivery and great service yet to try out product.
9 mars 2026
Réponse de Juice UK
Hi,
Thanks so much for taking the time to leave us such a lovely review! We’re really glad to hear that you enjoyed your experience with us. We will share your feedback with the team.
We really appreciate your support and hope to see you again soon!
I love my juice charger
I love my juice charger. It does what it says it does and I can charge my phone and watch at the same time.
20 février 2026
Avis spontané
Réponse de Juice UK
Hi,
Thanks so much for taking the time to leave us such a lovely review! We’re really glad to hear that you enjoyed your experience with us. We will share your feedback with the team.
We really appreciate your support and hope to see you again soon!
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