Daryl was very helpful at talking me through the different options available and answered any questions I needed to ask Exceptional customer service and has given me peace of mind for the whole... Voir plus
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Excellent customer service so far! The team has been helpful and proactive in contacting us to assist with setting up the essential services for our new home. We really appreciate their support and th... Voir plus
L'entreprise a répondu
Tom from Just Move helped me with the switch of house utilities a week before I moved. He was incredibly knowledgeable about the energy tariffs available for me in my new home and very patient when I... Voir plus
L'entreprise a répondu
Andy was extremely personable, professional and helpful. I felt rather scared and anxious approaching this call as there were many complex issues that I’ve not had to deal with before. I am going thro... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Entreprise d'équipements collectifs ménagers
- aussi dans
- Compagnie d'assurance habitation
- Fournisseur d'énergie
- Service internet et téléphone
- Services de déménagement et de stockage
- Site de comparaison de prix
Écrit par l'entreprise
Just Move In is the Home Move Platform. Our mission is to simplify the way people move home by streamlining dozens of essential services into one interaction. From council tax and broadband, to removals and energy, we're here to save people time, hassle, and money, We also provide Utilities and Void Energy Management to hundreds of property partners, saving them hundreds of hours each year.
Coordonnées de contact
The Echo, 18 Albert Road, BH1 1BZ, Bournemouth, Royaume-Uni
- 01202 022 448
- move@justmovein.com
- justmovein.com
4,9
Excellent
4 k avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 61 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Lynn is knowledgeable & is able to…
Lynn is knowledgeable & is able to answer all our queries and gave us a quote accordingly
22 octobre 2026
Avis spontané
Réponse de Just Move In
Dear Mercy,
Thank you for your kind feedback. We are pleased to hear that Lynn was knowledgeable and able to answer all of your queries, and that she gave you a quote tailored accordingly.
I will be sure to pass your kind comments on to Lynn, as it will mean a great deal to her to know her help was so well received. Please do not hesitate to get in touch if there is anything further we can assist with.
Kind regards,
Caitlin
The website and people at this company…
The website and people at this company makes everything so much easier without actually spending much… instead they give vouchers! Thanks to Will for explaining what the move entails!
22 octobre 2026
Avis spontané
Réponse de Just Move In
Dear Ola,
Thank you for such kind feedback. We are pleased to hear that you found our website and team made everything so much easier, and that Will took the time to explain what your move would involve.
I will be sure to pass your kind comments on to Will, as it will mean a great deal to him to know his help was so well received. Please do not hesitate to get in touch if there is anything further we can assist with.
Kind regards,
Caitlin
Just Move In - Very Helpful!
Tom from Just Move helped me with the switch of house utilities a week before I moved. He was incredibly knowledgeable about the energy tariffs available for me in my new home and very patient when I asked a lot of questions to verify he really was offering the best deal. He was polite and did not pressure me to sign up, also recognising that I might want to think about the offer and get back to him to confirm which I did. Thank you Tom!
22 octobre 2026
Avis spontané
Réponse de Just Move In
Dear Katie,
Thank you for such a detailed and thoughtful review. We are pleased to hear that Tom was so knowledgeable about the energy tariffs available for your new home, and that he was patient with your questions as you checked he was offering you the best deal. It is also good to know he was happy to let you take time to consider the offer before confirming, as that is very much the approach we hope our team takes.
I will be sure to pass your kind comments on to Tom, as it will mean a great deal to him to know his help was so well received. Please do not hesitate to get in touch if there is anything further we can assist with.
Kind regards,
Caitlin
This service was offered to me at a…
This service was offered to me at a time when I was snowed under with moving logistics, so their help was invaluable. The recommended suppliers aligned with my values and having the fundamental accounts set up was a huge bonus. Thank you Lyn for all your help!
14 octobre 2026
Avis spontané
Réponse de Just Move In
Dear Sophie,
Thank you for such a thoughtful review. We are delighted to hear that our help came at just the right moment while you were snowed under with moving logistics, and that the recommended suppliers aligned with your values, with the fundamental accounts set up as a welcome bonus.
I will be sure to pass your kind comments on to Lynn, as it will mean a great deal to her to know her help was so well received. Please do not hesitate to get in touch if there is anything further we can assist with.
Kind regards,
Caitlin
Was lovely to have some of the stress…
Was lovely to have some of the stress of moving taken away by using your service. Evie Harding was friendly, knowledgable and efficient. Understood everything i needed and wanted and sorted it no problem. Saving me money which is always a bonus. Thank you so much Evie you were brilliant! ⭐️⭐️⭐️⭐️⭐️
21 octobre 2026
Avis spontané
Réponse de Just Move In
Dear Kyley,
Thank you for such a lovely review. We are delighted to hear that Evie was friendly, knowledgeable and efficient, understanding exactly what you needed and wanted, and that taking some of the stress out of your move came with the bonus of saving you money.
I will be sure to pass your kind comments on to Evie, as it will mean a great deal to her to know her help was so well received. Please do not hesitate to get in touch if there is anything further we can assist with.
Kind regards,
Caitlin
Very helpful gentleman on the phone
Very helpful gentleman on the phone. Lots of small print to get through but he was efficient and made it as painless as possible.
21 octobre 2026
Avis spontané
Réponse de Just Move In
Dear Chris,
Thank you for your kind feedback. We are pleased to hear that our colleague was very helpful on the phone, and that despite the amount of small print to work through, he kept things efficient and made the process as painless as possible.
I will be sure to pass your kind comments on to the team, as it will mean a great deal to them to know their help was so well received. Please do not hesitate to get in touch if there is anything further we can assist with.
Kind regards,
Caitlin
Excellent customer service so far
Excellent customer service so far! The team has been helpful and proactive in contacting us to assist with setting up the essential services for our new home. We really appreciate their support and the effort they make to ensure everything is organised ahead of our move. Thank you for making the process easier and less stressful. We look forward to completing the setup with your help!
21 octobre 2026
Avis spontané
Réponse de Just Move In
Dear Stanislav,
Thank you for such a thoughtful review. We are pleased to hear that the team has been helpful and proactive in contacting you to assist with the essential services for your new home, and that the effort to get everything organised ahead of your move is appreciated. Making the process easier and less stressful is exactly what we aim for.
I will be sure to share your kind comments with the team, as it will mean a great deal to them to know their support was so well received. We look forward to helping you complete the setup, and please do not hesitate to get in touch if there is anything further we can assist with in the meantime.
Kind regards,
Caitlin
It was great to speak with
It was great to speak with
Lynn Cowan who provided and supported us for the excellent service
21 octobre 2026
Avis spontané
Réponse de Just Move In
Hi Chiranjeevi,
Thank you for taking the time to share your feedback. We’re pleased to hear that you had such a positive experience speaking with Lynne and that she provided you with excellent service and support.
We really appreciate you recognising Lynne’s efforts. We’ll be sure to pass your kind words on to her.
Kind regards,
LJ
Tom the advisor was exceptional in…
Tom the advisor was exceptional in explaining setup of utility bills and broadband and was very helpful and informative. Thank you for good customer service and support. Would come back to you if in need of Further help and change in plans .
20 octobre 2026
Avis spontané
Réponse de Just Move In
Hi Sheila,
Thank you for taking the time to share your feedback. We’re delighted to hear that Tom explained the setup of your utility bills and broadband so clearly and provided such helpful and informative support.
It’s great to know that you had a positive experience and would feel comfortable coming back to us if you need further assistance or want to review your options in the future. We’ll be sure to pass your kind comments on to Tom.
Kind regards,
LJ
Helpful Staffs and great experience
Staff members are really helpful and friendly specially Nadia. She was very patient during all the interactions we had over call. Genuinely I’m so pleased with the services.
20 octobre 2026
Avis spontané
Réponse de Just Move In
Hi there,
Thank you for taking the time to share your feedback. We’re delighted to hear that you’ve been pleased with our service and found our team helpful and friendly. It’s especially lovely to know that Nadia was so patient and supportive throughout your conversations.
We want every customer to feel comfortable and well looked after, so it’s wonderful to hear that this was your experience. We’ll be sure to pass your kind words on to Nadia and the wider team.
Kind regards,
LJ
Service
It was really nice speaking with Phil. Phil was helpful and explained everything in a clear and simple way. This made setting up my utility bills and other stuffs easy and overall my moving way straight forward and stress free. Thank you Phil and the entire team.
13 octobre 2026
Avis spontané
Réponse de Just Move In
Hi Edidiong,
Thank you for taking the time to share your experience. We’re really pleased to hear that Phil explained everything clearly and simply, making it easier for you to get your utility bills sorted and understand what needed to be arranged for your move.
Moving home can involve a lot of things to think about, so it’s great to know that Phil helped make the process feel more straightforward and less stressful. We’ll be sure to pass your kind words on to Phil, and we appreciate you recognising the wider team too.
Kind regards,
LJ
I received excellent support
I received excellent support. Tom was very helpful, responsive, and always guided us on what I needed to do. His support made the whole process much easier and less stressful. We really appreciate all their help!
20 octobre 2026
Avis spontané
Réponse de Just Move In
Hi Myrna,
Thank you for taking the time to share your feedback. We’re delighted to hear that Tom was so helpful and responsive, providing clear guidance throughout and making sure you knew what steps to take.
Moving can be a stressful process, so it’s lovely to know that Tom’s support helped make things easier and more manageable for you. We’ll be sure to pass your kind words on to Tom, and we really appreciate you taking the time to recognise his efforts.
Kind regards,
LJ
Great help with recommendations and…
Great help with recommendations and services making my move easier for me.
19 octobre 2026
Avis spontané
Réponse de Just Move In
Dear Charisa,
Thank you for your kind feedback. We are pleased to hear that the recommendations and services you received made your move easier for you.
Should there be anything further we can help with, please do not hesitate to get in touch.
Kind regards,
Caitlin
Perfect experience
Perfect experience. Philip was great and really helpful. Highly recommend.
15 octobre 2026
Avis spontané
Réponse de Just Move In
Hi Clare,
Thank you for your lovely review. We're pleased to hear that Philip was so helpful and made your experience a positive one.
We'll be sure to pass your feedback on to Philip. Your recommendation means a lot to us, and we appreciate you taking the time to share your experience.
Kind regards,
LJ
Philip Murphy helped me set up my bills…
Philip Murphy helped me set up my bills as a first time renter in a quick and easy process all while making sure I save money as a first time renter.
16 octobre 2026
Avis spontané
Réponse de Just Move In
Hi Dashiel,
Thank you for sharing your experience with us. We're pleased to hear that Philip Murphy made setting up your bills quick and straightforward, especially as a first-time renter. Having someone talk you through the options and help you make informed decisions can make settling into a new home much easier.
It's great to know that Philip helped you consider ways to save money along the way. We'll be sure to pass your feedback on to him, and we wish you all the best in your new home.
Kind regards,
LJ
Amazing customer service
Amazing customer service, happy to answer any questions I had and very quick set up service! very friendly staff :)
16 octobre 2026
Avis spontané
Réponse de Just Move In
Hi Tara,
Thank you for your lovely feedback. We're glad to hear that our team was friendly, quick to get things set up and happy to answer all your questions. Making sure you feel informed and supported throughout the process is something we really value.
It's great to know that you had such a positive experience with us. We appreciate you taking the time to share your thoughts and hope everything goes smoothly with your move.
Kind regards,
LJ
Was nice speaking to Lyndon Beadle
Was nice speaking to Lyndon Beadle, he was very friendly and supportive. Customer service was excellent
15 octobre 2026
Avis spontané
Réponse de Just Move In
Hi Paul,
Thank you for taking the time to share your experience. We're pleased to hear that you enjoyed speaking with Lyndon and found him friendly and supportive. Providing excellent customer service and making sure our customers feel looked after is important to us.
We'll be sure to pass your lovely feedback on to Lyndon. We really appreciate you recognising the support he provided and taking the time to leave us a review.
Kind regards,
LJ
Professional service
Ray was very patient and explained everything clearly as we ran through the process
15 octobre 2026
Avis spontané
Réponse de Just Move In
Dear Leo,
Thank you for your kind feedback. We are pleased to hear that Ray was very patient and explained everything clearly as you ran through the process together.
I will be sure to pass your kind comments on to Ray, as it will mean a great deal to him to know his help was so well received. Please do not hesitate to get in touch if there is anything further we can assist with.
Kind regards,
Caitlin
Phil was really helpful in helping us…
Phil was really helpful in helping us set everything up for our move and explained it well to help us feel more confident and stress free
15 octobre 2026
Avis spontané
Réponse de Just Move In
Dear JJM,
Thank you for your kind feedback. We are pleased to hear that Phil was really helpful in setting everything up for your move, and that his clear explanations left you feeling more confident and less stressed.
I will be sure to pass your kind comments on to Phil, as it will mean a great deal to him to know his help was so well received. Please do not hesitate to get in touch if there is anything further we can assist with.
Kind regards,
Caitlin
Tom was very friendly and very helpful…
Tom was very friendly and very helpful setting up my bills for my new place
15 octobre 2026
Avis spontané
Réponse de Just Move In
Hi There,
Thank you for your kind feedback. We are pleased to hear that Tom was very friendly and helpful in setting up the bills for your new place.
I will be sure to pass your kind comments on to Tom, as it will mean a great deal to him to know his help was so well received. Please do not hesitate to get in touch if there is anything further we can assist with.
Kind regards,
Caitlin
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.