Just Move In Avis 

3 991
•
TrustScore 5 sur 5

4,9

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Ray was extremely helpful, professional and personable. He saved me so much time by sorting out all my utilities in one go. It took around 14 mins to sort my electricity, water, wifi and tv licen... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I am moving home soon and the “just move” utilities/ bill set up option to sounded like a dream and it really was! I spoke to Lyndon on the phone and he was so incredibly helpful. Any concerns or quer... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Philip was brilliant from start to finish. He walked me through setting up my bills for my move next week, explaining each step clearly. He was patient and friendly and the whole process was far simpl... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Daryl was very helpful at talking me through the different options available and answered any questions I needed to ask Exceptional customer service and has given me peace of mind for the whole... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Entreprise d'équipements collectifs ménagers
  2. aussi dans
  3. Compagnie d'assurance habitation
  4. Fournisseur d'énergie
  5. Service internet et téléphone
  6. Services de déménagement et de stockage
  7. Site de comparaison de prix

Écrit par l'entreprise

Just Move In is the Home Move Platform. Our mission is to simplify the way people move home by streamlining dozens of essential services into one interaction. From council tax and broadband, to removals and energy, we're here to save people time, hassle, and money, We also provide Utilities and Void Energy Management to hundreds of property partners, saving them hundreds of hours each year.


Coordonnées de contact

4,9

Excellent

TrustScore 5 sur 5

4 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 55 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,9

Tous les avis

(3 991)

737 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

tom was very helpful

tom was very helpful, helping me understand everything in depth and helped me not jump to any decisions that might be wrong :)

30 septembre 2026
Avis spontané
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Réponse de Just Move In

Dear Eli,

Thank you for such kind feedback. We are pleased to hear that Tom was very helpful, taking the time to explain everything in depth and making sure you didn't jump into any decisions that might not have been right for you.

I will be sure to pass your kind comments on to Tom, as it will mean a great deal to him to know his help was so well received. Please do not hesitate to get in touch if there is anything further we can assist with.

Kind regards,
Caitlin

Noté 5 sur 5 étoiles

Exceptional, Insightful Service from Thomas Bourne

I had an excellent experience speaking with Thomas Bourne. Our call lasted over an hour, and throughout the conversation he was incredibly insightful, patient and helpful. He explained everything clearly, answered my questions in detail and provided practical recommendations that helped me make a properly informed decision. I never felt rushed or pressured at any point. Thomas is a real credit to Just Move In, and I would highly recommend his service.

29 septembre 2026
Avis spontané
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Réponse de Just Move In

Dear Oni-Kayode,

Thank you for such a thoughtful review. We are delighted to hear that Thomas was insightful, patient and helpful throughout your hour-long call, explaining everything clearly and providing practical recommendations that let you make a properly informed decision without ever feeling rushed or pressured.

I will be sure to pass your kind comments on to Thomas, as it will mean a great deal to him to know his help was so well received. Thank you for such a strong recommendation, and please do not hesitate to get in touch if there is anything further we can assist with.

Kind regards,
Caitlin

Noté 5 sur 5 étoiles

The lady I spoke to was very helpful…

The lady I spoke to was very helpful and understanding sorted everything out easily which means I didn't need to stress she was brilliant at her job and very friendly

29 septembre 2026
Avis spontané
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Réponse de Just Move In

Dear Jamie,

Thank you for such kind feedback. We are pleased to hear that the colleague you spoke to was helpful and understanding, sorting everything out with such ease that it took the stress out of the process for you, all while being brilliant at her job and friendly throughout.

Should there be anything further we can help with, please do not hesitate to get in touch.

Kind regards,
Caitlin

Noté 5 sur 5 étoiles

Very easy service to use

Finnian Trehane was excellent, very polite and professional and helped me get set up with everything I needed while providing clear guidance

29 septembre 2026
Avis spontané
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Réponse de Just Move In

Dear Jack,

Thank you for your kind feedback. We are pleased to hear that Finnian was excellent, polite and professional in helping you get set up with everything you needed, while providing clear guidance throughout.

I will be sure to pass your kind comments on to Finnian, as it will mean a great deal to him to know his help was so well received. Please do not hesitate to get in touch if there is anything further we can assist with.

Kind regards,
Caitlin

Noté 5 sur 5 étoiles

Expert advice & top tier service delivery

I was helped by Phil Murphy yesterday. Firstly, the service is excellent as someone who is new to the country, I found this very helpful to set-up everything for the home.
In regard to Phil's service, he is clearly an expert at his job - he methodically went through each utility, options available and the relative merits of each and was able to understand my questions and answer them directly without waffly or overly technical explanations
Phil was patient and understanding of the nuances of my situation and how each of the options for power/gas may be better or worse and helped me use the information to make decisions for myself.

28 septembre 2026
Avis spontané
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Réponse de Just Move In

Dear Mosese,

Thank you for such a detailed and generous review. We are delighted to hear that Phil's expertise came through clearly, methodically going through each utility and its options with explanations that were direct rather than waffly or overly technical, particularly as you are new to the country. His patience with the nuances of your situation, helping you use the information to reach your own decisions, is exactly the kind of support we hope to provide.

I will be sure to pass your kind comments on to Phil, as it will mean a great deal to him to know his help was so well received. Please do not hesitate to get in touch if there is anything further we can assist with.

Kind regards,
Caitlin

Noté 5 sur 5 étoiles

Great service

Great call today. Put my mind at ease and I don't have to ring around finding the best deals. Thank you for answering all my questions :)

29 septembre 2026
Avis spontané
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Réponse de Just Move In

Dear Laura,

Thank you for such kind feedback. We are pleased to hear that today's call put your mind at ease, and that having someone else find the best deals for you, while answering all your questions, took away the need to ring around yourself.

Should there be anything further we can help with, please do not hesitate to get in touch.

Kind regards,
Caitlin

Noté 5 sur 5 étoiles

A very helpful phone call

Had a phone call today prior of moving into my new flat later in the week. Phil helped me throughout the phone very polite and understanding. Explained everything very well. Thank you for the help

28 septembre 2026
Avis spontané
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Réponse de Just Move In

Dear Scott,

Thank you for such kind feedback. We are pleased to hear that Phil was polite and understanding throughout the call ahead of your move into your new flat, and that he explained everything so well.

I will be sure to pass your kind comments on to Phil, as it will mean a great deal to him to know his help was so well received. Please do not hesitate to get in touch if there is anything further we can assist with.

Kind regards,
Caitlin

Noté 5 sur 5 étoiles

I spoke with Philip Murphy today he was…

I spoke with Philip Murphy today he was so helpful and helped me complete everything ready to move and made my move feel a lot less stressful

28 septembre 2026
Avis spontané
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Réponse de Just Move In

Dear Leah,

Thank you for your kind feedback. We are pleased to hear that Philip was so helpful in getting everything ready for your move, and that this made the whole process feel a lot less stressful.

I will be sure to pass your kind comments on to Philip, as it will mean a great deal to him to know his help was so well received. Please do not hesitate to get in touch if there is anything further we can assist with.

Kind regards,
Caitlin

Noté 5 sur 5 étoiles

Spoke to Andy this afternoon,

Spoke to Andy this afternoon,

What a lovely pleasant person. He explained everything to me and reassured me all the way through the process.

I now have my energy set up and ready to go when I move in.

Could not recommend just move in more for anyone moving home.

This is the first big move I have done in 19 years with all my family so you have made it so easy.

Thank you Andy and thank you Just Move In.

25 septembre 2026
Avis spontané
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Réponse de Just Move In

Dear Claire,

Thank you for such a heartfelt review, and it means a great deal that we could help make your first big family move in nineteen years feel so easy. We are delighted to hear that Andy was lovely and pleasant to speak with, explaining everything and offering reassurance all the way through, and that your energy is now set up and ready for when you move in.

I will be sure to pass your kind comments on to Andy, as it will mean a great deal to him to know his help was so well received. Thank you for recommending us so warmly, and please do not hesitate to get in touch if there is anything further we can assist with.

Kind regards,
Caitlin

Noté 5 sur 5 étoiles

Helped by Phil

Phil was very patient and helpful in getting everything needed for my move off of my list.

24 septembre 2026
Avis spontané
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Réponse de Just Move In

Dear Thomas,

Thank you for your kind feedback. We are pleased to hear that Phil was patient and helpful in getting everything needed for your move ticked off your list.

I will be sure to pass your kind comments on to Phil, as it will mean a great deal to him to know his help was so well received. Please do not hesitate to get in touch if there is anything further we can assist with.

Kind regards,
Caitlin

Noté 5 sur 5 étoiles

Philip Murphy helped me with everything…

Philip Murphy helped me with everything and made the things easier for me. Really helpful moving specialist! Thank you

25 septembre 2026
Avis spontané
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Réponse de Just Move In

Dear Anya,

Thank you for such kind feedback. We are pleased to hear that Philip helped with everything and made the process easier for you as your moving specialist.

I will be sure to pass your kind comments on to Philip, as it will mean a great deal to him to know his help was so well received. Please do not hesitate to get in touch if there is anything further we can assist with.

Kind regards,
Caitlin

Noté 5 sur 5 étoiles

ray was very helpful

ray was very helpful, attentive, happy to answer any questions I had and go back over anything I wasn't sure about. He was clear, and made sure to seek positive feedback to make sure I understood what he was saying.
It was a positive experience.

25 septembre 2026
Avis spontané
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Réponse de Just Move In

Dear Rachel,

Thank you for such a thoughtful review. We are pleased to hear that Ray was helpful and attentive, happy to answer your questions and go back over anything you were unsure about, while checking in along the way to make sure everything made sense. Care taken over clarity like that is exactly what we hope for.

I will be sure to pass your kind comments on to Ray, as it will mean a great deal to him to know his help was so well received. Please do not hesitate to get in touch if there is anything further we can assist with.

Kind regards,
Caitlin

Noté 5 sur 5 étoiles

Easy and professional

Pleasantly surprised at how easy the process was. No catch, everything set up in minutes, no additional fees, friendly & knowledgeable agent. Will very happily use again.

23 septembre 2026
Avis spontané
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Réponse de Just Move In

Dear Patrick,

Thank you for such kind feedback. We are pleased to hear that the process was pleasantly straightforward, with everything set up in minutes and a friendly, knowledgeable agent on hand throughout, all with no hidden catches or additional fees.

Should there be anything further we can help with, please do not hesitate to get in touch.

Kind regards,
Caitlin

Noté 5 sur 5 étoiles

Reuel Ebowemen

Reuel Ebowemen - this guy was amazing answered all questions, and helped hugely in the move. Will definitely recommend

24 septembre 2026
Avis spontané
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Réponse de Just Move In

Dear Mukitul,

Thank you for such kind feedback. We are pleased to hear that Reuel was amazing, answering all of your questions and helping hugely with your move.

I will be sure to pass your kind comments on to Reuel, as it will mean a great deal to him to know his help was so well received. Thank you for the recommendation, and please do not hesitate to get in touch if there is anything further we can assist with.

Kind regards,
Caitlin

Noté 5 sur 5 étoiles

Moving in?

Moving can be a stressful and time-consuming process, especially when setting up everything you need in a new home. I was not expecting a call, but I am very grateful that they contacted me.

They helped me with everything I needed to do and explained the process clearly. Thanks to Raeeda, I was able to complete everything in under an hour. She was extremely helpful, professional, and knowledgeable, and explained everything I needed to know.

Amazing service
I highly recommend it!

23 septembre 2026
Avis spontané
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Réponse de Just Move In

Dear Codreanu,

Thank you for such a thoughtful review. We are delighted to hear that Raeeda helped you complete everything needed for your new home in under an hour, with her extremely helpful, professional and knowledgeable approach making the whole process clear from start to finish, even though the call itself was unexpected.

I will be sure to pass your kind comments on to Raeeda, as it will mean a great deal to her to know her help was so well received. Thank you for the recommendation, and please do not hesitate to get in touch if there is anything further we can assist with.

Kind regards,
Caitlin

Noté 5 sur 5 étoiles

Lyndon was really great and made sure I…

Lyndon was really great and made sure I was informed on everything

22 septembre 2026
Avis spontané
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Réponse de Just Move In

Hi Peter,

Thank you for taking the time to share your feedback. We’re really pleased to hear that Lyndon was so helpful and made sure you were kept informed throughout the process.

Clear information can make a big difference when there’s already plenty to organise around a move, so it’s great to know that Lyndon helped you feel well supported. We’ll be sure to pass your kind words on to him.

Kind regards,
LJ

Noté 4 sur 5 étoiles

Really helpful and patient with us

Really helpful and patient with us. Thank you

22 septembre 2026
Avis spontané
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Réponse de Just Move In

Hi Cameron,

Thank you for taking the time to share your feedback. We’re pleased to hear that you found our team really helpful and patient throughout your experience.

We know that moving can involve plenty of questions and things to organise, so it’s great to know that you felt supported along the way. We really appreciate you taking the time to leave us a review.

Kind regards,
LJ

Noté 5 sur 5 étoiles

Friendly

Friendly, patient and helpful!

22 septembre 2026
Avis spontané
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Réponse de Just Move In

Hi there,

Thank you for taking the time to leave us a review. We’re really pleased to hear that you found our service friendly, patient and helpful.

We appreciate you sharing your feedback with us. It’s great to know that our team made a positive impression and provided the support you needed.

Kind regards,
LJ

Noté 5 sur 5 étoiles

Really helpful

Lyndon was extremely clear in presenting the various options to proceed with settling in the new flat.

10 septembre 2026
Avis spontané
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Réponse de Just Move In

Hi Francesca,

Thank you for taking the time to share your feedback. We’re pleased to hear that Lyndon explained the different options clearly and helped you understand what was available as you settled into your new flat.

Moving into a new home can involve plenty to organise, so it’s great to know that Lyndon’s guidance made things feel more straightforward. We’ll be sure to pass your kind comments on to him.

Kind regards,
LJ

Noté 1 sur 5 étoiles

They do not always have authority

This company exerts authority that it does not have in order to derive a commission and/or a referral fee in setting up new customers. Our long standing utility accounts in joint names where closed by Just Move In and then reopened in a single name clearly to ear a quid. STAY WELL AWAY FROM THESE SHARKS.

17 septembre 2026
Avis spontané

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