Ray was extremely helpful, professional and personable. He saved me so much time by sorting out all my utilities in one go. It took around 14 mins to sort my electricity, water, wifi and tv licen... Voir plus
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Lisez les avis des autres
I am moving home soon and the “just move” utilities/ bill set up option to sounded like a dream and it really was! I spoke to Lyndon on the phone and he was so incredibly helpful. Any concerns or quer... Voir plus
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Philip was brilliant from start to finish. He walked me through setting up my bills for my move next week, explaining each step clearly. He was patient and friendly and the whole process was far simpl... Voir plus
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Daryl was very helpful at talking me through the different options available and answered any questions I needed to ask Exceptional customer service and has given me peace of mind for the whole... Voir plus
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À propos de l'entreprise
- Entreprise d'équipements collectifs ménagers
- aussi dans
- Compagnie d'assurance habitation
- Fournisseur d'énergie
- Service internet et téléphone
- Services de déménagement et de stockage
- Site de comparaison de prix
Écrit par l'entreprise
Just Move In is the Home Move Platform. Our mission is to simplify the way people move home by streamlining dozens of essential services into one interaction. From council tax and broadband, to removals and energy, we're here to save people time, hassle, and money, We also provide Utilities and Void Energy Management to hundreds of property partners, saving them hundreds of hours each year.
Coordonnées de contact
The Echo, 18 Albert Road, BH1 1BZ, Bournemouth, Royaume-Uni
- 01202 022 448
- move@justmovein.com
- justmovein.com
4,9
Excellent
4 k avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 55 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
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Really helpful service and took some of…
Really helpful service and took some of the mundane stress away from moving into a new property, Finn was caring and understanding and guided me through the process objectively in line with my circumstances, thank you!
10 septembre 2026
Avis spontané
Réponse de Just Move In
Dear Yassin,
Thank you for such thoughtful feedback. We are pleased to hear that the service took some of the mundane stress out of moving into your new property, and that Finn was caring and understanding, guiding you through the process objectively and in line with your own circumstances.
I will be sure to pass your kind comments on to Finn, as it will mean a great deal to him to know his help was so well received. Please do not hesitate to get in touch if there is anything further we can assist with.
Kind regards,
Caitlin
My specialist was Phil and he was…
My specialist was Phil and he was extremely helpful and kind, especially since it was my first time doing all this stuff and he was amazing and helped me with everything.
10 septembre 2026
Avis spontané
Réponse de Just Move In
Dear Shreya,
Thank you for such kind feedback, and congratulations on navigating this for the first time. We are delighted to hear that Phil was extremely helpful and kind, and that he was there to help with everything as you found your way through it all.
I will be sure to pass your kind comments on to Phil, as it will mean a great deal to him to know his help was so well received. Please do not hesitate to get in touch if there is anything further we can assist with.
Kind regards,
Caitlin
Perfectly Handled
The first gentleman I talked to for scheduling our conference call with my husband was great. The second gentleman who gave us a call was perfect, He explained everything well for us to understand how their services works. The customer care he gave us on call was beautiful. I would definitely recommend JUST MOVE IN to everyone. SERVICE, RECOMMENDATIONS all was perfect.
9 septembre 2026
Avis spontané
Réponse de Just Move In
Dear Margaret,
Thank you for such a lovely review. We are delighted to hear that both the scheduling of your conference call and the call itself with your husband went so smoothly, with everything explained clearly and the customer care throughout feeling genuinely beautiful, as you put it. Getting every part of that experience right is exactly what we hope for.
Thank you for recommending us so warmly, and please do not hesitate to get in touch if there is anything further we can assist with.
Kind regards,
Caitlin
Had a Lovely chat with Phil Murphy…
Had a Lovely chat with Phil Murphy today about my move in and the services JMI offers.
Phil was extremely comprehensive in his mannerisms and explanations about how he could help and guided me into choosing what best fitted me for services.
Did go for managed options as a whole package but realised the price was way to high, instead of being pushy like most people would be he offered and alternative and explained all rates, offers etc and got me the best deal for my energy supplier.
Then handled the council tax, water bill etc like it was water off a ducks back. Was a pleasure to speak to and took allot of the work away from myself.
Top man Phil. Keep up the good work mate
9 septembre 2026
Avis spontané
Réponse de Just Move In
Dear George,
Thank you for such a wonderfully detailed review. We are delighted to hear that Phil was comprehensive in his explanations and guided you towards the services that best fitted your needs, and that when the managed package proved too pricey, he offered a genuine alternative rather than being pushy, working through the rates and offers to find you the best deal for your energy supplier. Handling council tax and water bills with such ease on top of that speaks to exactly the kind of thorough support we hope to provide.
I will be sure to pass your kind comments on to Phil, as it will mean a great deal to him to know his help was so well received. Please do not hesitate to get in touch if there is anything further we can assist with.
Kind regards,
Caitlin
Great service
I can honestly say Daryl was a tremendous help with setting up utilities for my new place, nothing seemed too much trouble and he answered all my questions no matter how ridiculous they seemed.
9 septembre 2026
Avis spontané
Réponse de Just Move In
Dear Davison,
Thank you for such kind feedback. We are pleased to hear that Daryl was a tremendous help in setting up utilities for your new place, and that no question felt like too much trouble, however you worried it might come across.
I will be sure to pass your kind comments on to Daryl, as it will mean a great deal to him to know his help was so well received. Please do not hesitate to get in touch if there is anything further we can assist with.
Kind regards,
Caitlin
Great service
I had a great conversation with Raeeda today who was very helpful and friendly. Takes away some of the stress of contacting multiple businesses for bills.
9 septembre 2026
Avis spontané
Réponse de Just Move In
Dear Shauna,
Thank you for such kind feedback. We are pleased to hear that your conversation with Raeeda was great, and that her helpful, friendly approach took away some of the stress of having to contact multiple businesses for your bills.
I will be sure to pass your kind comments on to Raeeda, as it will mean a great deal to her to know her help was so well received. Please do not hesitate to get in touch if there is anything further we can assist with.
Kind regards,
Caitlin
Great service
Great service, super easy and called at the allocated time slot. Nathan has been a great help and would recommend this service to anyone moving home
9 septembre 2026
Avis spontané
Réponse de Just Move In
Hi There,
Thank you for such kind feedback. We are pleased to hear that the service was super easy, with the call coming through right in the allocated time slot, and that Nathan was a great help throughout.
I will be sure to pass your kind comments on to Nathan, as it will mean a great deal to him to know his help was so well received. Thank you for the recommendation, and please do not hesitate to get in touch if there is anything further we can assist with.
Kind regards,
Caitlin
Thanks Ray!
Ray helped me set up an account with EON gas & electricity so everything is set up for my move in this week.
He was very helpful and explained everything excellently.
9 septembre 2026
Avis spontané
Réponse de Just Move In
Dear Victoria,
Thank you for your kind feedback. We are pleased to hear that Ray helped set up your account with EON gas and electricity ahead of your move this week, and that his explanations throughout were excellent.
I will be sure to pass your kind comments on to Ray, as it will mean a great deal to him to know his help was so well received. Wishing you a smooth move, and please do not hesitate to get in touch if there is anything further we can assist with.
Kind regards,
Caitlin
Initially confused, Eventually very pleased
While I was very confused at being proactively called, once I was connected by the initial corner to Finn I was a lot more at ease. Finn was sweet, cheerful and capable and helped explain not only what was going on but the services justmovein could actually provide for me and how it could help and it was well worth being on the phone for so long. Finn was very well knowledgeable, clearly understandable over the phone connection and was also very understanding of my disability and my need to process the information. He was incredibly patient and not only was it a vital service I received with good price rates BUT also an actually very pleasant and enjoyable conversation! 10/10 I would work with you again, but please let it be Finn you send out to call me
7 septembre 2026
Avis spontané
Réponse de Just Move In
Hi Alexandra,
Thank you for taking the time to share such detailed feedback. We’re delighted to hear that Finn was able to put you at ease, clearly explain the services available and take the time to make sure everything was understood. It’s particularly lovely to hear that his patience and understanding made such a positive difference to your experience.
We’re also pleased to know that you found the service worthwhile and that the conversation was both helpful and enjoyable. We’ll be sure to pass your kind words on to Finn.
Kind regards,
LJ
Raeeda made things simpler/easier
I had a great experience with Raeeda Ahmed. She was very patient with me, took the time to research the best deals and answer all my questions. She provided tips and quick links. I was a bit overwhelmed and yet she managed the entire call very calmly.
3 septembre 2026
Avis spontané
Réponse de Just Move In
Hi Sakina,
Thank you for taking the time to share your feedback. We’re pleased to hear that Raeeda was so patient and took the time to research the best options, answer your questions and provide useful tips and quick links.
Moving can feel overwhelming, so it’s lovely to know that Raeeda’s calm and supportive approach helped make things simpler and easier for you. We’ll be sure to pass your kind comments on to them.
Kind regards,
LJ
Each time I have contacted this firm…
Each time I have contacted this firm they have dealt with all queries quickly and efficiently .
Lyndon was friendly and helpful and answered my queries clearly , clarifying various points for me .
What a wonderful system which makes moving much simpler ! thank you .
8 septembre 2026
Avis spontané
Réponse de Just Move In
Hi Mary,
Thank you for taking the time to share your feedback. We’re really pleased to hear that our team has consistently dealt with your queries quickly and efficiently, and that Lyndon was friendly, helpful and took the time to clarify everything clearly for you.
It’s wonderful to hear that you find our service makes moving much simpler. We really appreciate your kind words and will be sure to pass your feedback on to Lyndon.
Kind regards,
LJ
Moving home
Lyndon did a great job sorting my energy companies and contents insurance.
The information he gave me was much appreciated and making my move easier.
Well done to this company, great idea I've never heard of before.
8 septembre 2026
Avis spontané
Réponse de Just Move In
Hi Nikki,
Thank you for taking the time to share your feedback. We’re really pleased to hear that Lyndon was able to help with your energy companies and contents insurance, and that the information he provided made your move a little easier.
It’s lovely to hear that you found our service useful and that the idea behind what we do made a positive impression. We’ll be sure to pass your kind comments on to Lyndon.
Kind regards,
LJ
Donna was extremely helpful
Donna was extremely helpful. I had issues at first since someone else had suggested me a one utility bill despite it not working for me, but Donna was able to fix that and really help me out.
8 septembre 2026
Avis spontané
Réponse de Just Move In
Hi Rayan,
Thank you for taking the time to share your feedback. We’re pleased to hear that Donna was able to step in, resolve the issue and find a solution that worked better for you.
It’s great to know that Donna was so helpful in getting everything back on track. We’ll be sure to pass your kind comments on to her.
Kind regards,
LJ
Zero stars is too many
If I could give zero stars I would,
I am disgusted with this company and their partner company AnyVan.
I told them on the day we moved that I did not wish to use their services;
This was ignored and they went ahead and started to set up accounts for
me with suppliers.
This is against GDPR sharing my details.
Unfortunately I had no internet connection I received an email from them which appeared in spam confirming our conversation and what we had agreed would now happen this was from Donna Cunningham move specialist, I only realised what had happened when British Gas and Severn Trent emailed me to welcome me as a new customer with my new account details ( which were wrong ),
I have since cancelled these accounts and have spoken to this company ,
Be very careful with using AnyVan they are also horrendous
27 août 2026
Avis spontané
Great Service
As a first time buyer I was feeling lost when it came with bills, council tax and insurance but Just Move In was able to make this simple to understand and complete my home set up with in a hour phone call.
The service that was provided by Lyndon was welcoming, honest and informative, taking my opinions & choices to make them a priority and find what was best for me.
Would absolutely recommend & would advise anyone to go in with a brief idea of what you want to get from the service as they will have a better understanding of how to help you.
Thank you again, Lyndon
7 septembre 2026
Avis spontané
Réponse de Just Move In
Dear Katie,
Thank you for such a thoughtful review, and congratulations on your first home. We are delighted to hear that Just Move In made bills, council tax and insurance simple to understand, with your entire home set-up completed in a single hour-long call. Lyndon's welcoming, honest and informative approach, along with the way he prioritised your choices to find what worked best for you, is exactly the kind of support we hope to provide.
I will be sure to pass your kind comments on to Lyndon, as it will mean a great deal to him to know his help was so well received. Thank you for the recommendation and the helpful tip for future customers, and please do not hesitate to get in touch if there is anything further we can assist with.
Kind regards,
Caitlin
Great service
The thought of setting up all the facilities and services was daunting. Ray from Just Move In made the process stress free and made each step clear and easy to understand, sourcing the best deals available.
7 septembre 2026
Avis spontané
Réponse de Just Move In
Dear Stewart,
Thank you for such thoughtful feedback. We are pleased to hear that Ray made what felt like a daunting task of setting up your facilities and services feel stress-free instead, with each step made clear and easy to understand while sourcing the best deals available.
I will be sure to pass your kind comments on to Ray, as it will mean a great deal to him to know his help was so well received. Please do not hesitate to get in touch if there is anything further we can assist with.
Kind regards,
Caitlin
Great service
Had a lovely, productive and efficient experience with the move-in specialist Raeeda who helped quickly set things up for us.
4 septembre 2026
Avis spontané
Réponse de Just Move In
Dear Debayan,
Thank you for such kind feedback. We are pleased to hear that your experience with Raeeda was lovely, productive and efficient, and that she helped get things set up quickly for you.
I will be sure to pass your kind comments on to Raeeda, as it will mean a great deal to her to know her help was so well received. Please do not hesitate to get in touch if there is anything further we can assist with.
Kind regards,
Caitlin
Good experience
Raeeda was a delight to speak to….. clear diction ( so important for me with my hearing disability) and clear explanations . I found I had already dealt with quite a few of the moving issues already but she is helping with the various utilities to start the ball rolling .
Thank you so much
Vanessa M
4 septembre 2026
Avis spontané
Réponse de Just Move In
Dear Vanessa,
Thank you for such a thoughtful review. We are delighted to hear that Raeeda was a delight to speak to, with clear diction and explanations that made such a difference, and that she is now helping get the ball rolling on your various utilities. Being able to communicate clearly with every customer matters a great deal to us, so thank you for letting us know this came through so well.
I will be sure to pass your kind comments on to Raeeda, as it will mean a great deal to her to know her help was so well received. Please do not hesitate to get in touch if there is anything further we can assist with.
Kind regards,
Caitlin
Great experience
Great experience, nice supportive agent and hassle free moving!
4 septembre 2026
Avis spontané
Réponse de Just Move In
Dear Timur,
Thank you for your kind feedback. We are pleased to hear that you had a great experience with a nice, supportive agent, and that your move felt hassle-free as a result.
Should there be anything further we can help with, please do not hesitate to get in touch.
Kind regards,
Caitlin
Helpful service for first time movers
Extremely helpful team that explained thoroughly my options in regards to utilities and insurance. I spoke to Will, who was patient with all my questions and provided good advice for my move in date. The task tracker was also a great tool as this was my first move and I was reminded of all the tasks I didn’t realise was needed.
4 septembre 2026
Avis spontané
Réponse de Just Move In
Dear Zoe,
Thank you for such a thoughtful review, and congratulations on your first move. We are delighted to hear that Will was patient with all of your questions and provided good advice around your move in date, and that the task tracker proved a great tool in reminding you of things you might not have otherwise realised needed doing.
I will be sure to pass your kind comments on to Will, as it will mean a great deal to him to know his help was so well received. Please do not hesitate to get in touch if there is anything further we can assist with.
Kind regards,
Caitlin
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