Ray was extremely helpful, professional and personable. He saved me so much time by sorting out all my utilities in one go. It took around 14 mins to sort my electricity, water, wifi and tv licen... Voir plus
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Lisez les avis des autres
I am moving home soon and the “just move” utilities/ bill set up option to sounded like a dream and it really was! I spoke to Lyndon on the phone and he was so incredibly helpful. Any concerns or quer... Voir plus
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Philip was brilliant from start to finish. He walked me through setting up my bills for my move next week, explaining each step clearly. He was patient and friendly and the whole process was far simpl... Voir plus
L'entreprise a répondu
Daryl was very helpful at talking me through the different options available and answered any questions I needed to ask Exceptional customer service and has given me peace of mind for the whole... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Entreprise d'équipements collectifs ménagers
- aussi dans
- Compagnie d'assurance habitation
- Fournisseur d'énergie
- Service internet et téléphone
- Services de déménagement et de stockage
- Site de comparaison de prix
Écrit par l'entreprise
Just Move In is the Home Move Platform. Our mission is to simplify the way people move home by streamlining dozens of essential services into one interaction. From council tax and broadband, to removals and energy, we're here to save people time, hassle, and money, We also provide Utilities and Void Energy Management to hundreds of property partners, saving them hundreds of hours each year.
Coordonnées de contact
The Echo, 18 Albert Road, BH1 1BZ, Bournemouth, Royaume-Uni
- 01202 022 448
- move@justmovein.com
- justmovein.com
4,9
Excellent
4 k avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 55 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
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Service was very easy and useful
Service was very easy and useful, very friendly and honest staff, would recommend
4 septembre 2026
Avis spontané
Réponse de Just Move In
Dear Will,
Thank you for such kind feedback. We are pleased to hear that you found the service easy and useful, and that our staff came across as friendly and honest throughout.
Thank you for the recommendation, and please do not hesitate to get in touch if there is anything further we can assist with.
Kind regards,
Caitlin
Tom is amazing!!
Tom was amazing and patient and helped my partner and I get our bills and insurance set up for our new place! Everything you could ever want from customer service is what Tom did for us. Patient, explained everything thoroughly, and answered any questions I had. Very friendly and helpful and if I move again I hope I get Tom on the line!
3 septembre 2026
Avis spontané
Réponse de Just Move In
Dear Emily,
Thank you for such a wonderful review. We are delighted to hear that Tom was amazing and patient in helping you and your partner get your bills and insurance set up for your new place, explaining everything thoroughly and answering every question along the way. It is lovely to know you would hope for Tom again on a future move, as that kind of trust means a great deal.
I will be sure to pass your kind comments on to Tom, as it will mean a great deal to him to know his help was so well received. Please do not hesitate to get in touch if there is anything further we can assist with.
Kind regards,
Caitlin
Great service, highly recommend.
I had an appointment with Ray today and I am very pleased with the result. He was well informed and catered to my needs and preferences. He was very friendly and made sure and explained the different services available. I highly recommend this service, and Ray.
3 septembre 2026
Avis spontané
Réponse de Just Move In
Dear Abby,
Thank you for such kind feedback. We are pleased to hear that Ray was well informed and catered to your needs and preferences, and that his friendly manner came with a clear explanation of the different services available.
I will be sure to pass your kind comments on to Ray, as it will mean a great deal to him to know his help was so well received. Thank you for the recommendation, and please do not hesitate to get in touch if there is anything further we can assist with.
Kind regards,
Caitlin
Mixed
Dislike: I had to actually speak with a representative before being able to use the "app", I don't understand the process of getting access to broadband. And don't understand if I'm gonna get a physical bill. And the dash board is a bit overwhelming as well.
Like: The representative I spoke was helpful and getting my stuff set up. And she answered my questions as best as possible even I couldn't understand. She very cheerful and professional.
3 septembre 2026
Avis spontané
Shady. Tried to add management charges and no choice of suppliers
No idea how this is getting high scores.
Justmovein contacted my son after he started renting a flat, as the estate agents work with them. The estate agent said they were free and had helped previous tenants.
Justmovein had no record of the previous energy supply even though supposedly they helped the previous tenants. They then proposed a "great" unlimited energy deal (what the H is that?) for over £300/month (for a small flat!), together with a broadband offer and (wait for it) a £30/month "management charge"! No choice of suppliers - just the recommended ones. This is supposed to save people money how?
Their site is super shady. Lots of lovely drawings and no pricing details whatsoever. FAQ says, "free to get started, you can add optional services". Not true - straight off the bat, they brought in another company called oneutilitybill.co (not something we requested) and tried to slap on £30/month. Naturally, we told them what to do with their great offer.
Avoid like the plague and shame on the estate agent (Dexters) that is recommending this scammy service and very likely getting kickbacks.
1 septembre 2026
Avis spontané
Stress free and feeling relaxed!
I usually find moving house very stressful especially organising it all like my bills. Beliate was amazing and really came through ensuring all my needs were met whilst also answering questions on what to do with my old bills. He gave me multiple different options to choose from with each bill making my choices wide. Highly recommend and props to Beliate for going above and beyond so friendly and easy to talk to. Stress free and feeling relaxed !
3 septembre 2026
Avis spontané
Réponse de Just Move In
Dear Mollyann,
Thank you for such a thoughtful review. We are delighted to hear that Beliate came through so well in ensuring all your needs were met, from answering your questions about your old bills to giving you a range of options to choose from for each one. Turning what is usually a stressful part of moving into something that felt relaxed is exactly the outcome we hope for.
I will be sure to pass your kind comments on to Beliate, as it will mean a great deal to him to know his help was so well received. Thank you for the recommendation, and please do not hesitate to get in touch if there is anything further we can assist with.
Kind regards,
Caitlin
10/10!!!
My biggest fear as a student was moving house and having no idea what to do about utilities but all of my worries are gone after my call with Parris today. She was so incredibly helpful and friendly and made sure to answer all of my questions.
3 septembre 2026
Avis spontané
Réponse de Just Move In
Dear Eli,
Thank you for such a lovely review, and congratulations on your first house move as a student. We are delighted to hear that Parris was so lovely and patient, answering all of your questions and concerns, and that the whole JustMoveIn process felt incredibly helpful for such a significant first.
I will be sure to pass your kind comments on to Parris, as it will mean a great deal to her to know her help was so well received. Please do not hesitate to get in touch if there is anything further we can assist with.
Kind regards,
Caitlin
Nadia was friendly patient and very…
Nadia was friendly patient and very professional and was easy enough to talk to if I needed more context to information
3 septembre 2026
Avis spontané
Réponse de Just Move In
Dear Ethan,
Thank you for such kind feedback. We are pleased to hear that Nadia was friendly, patient and very professional, and that she was easy to talk to whenever you needed more context on the information provided.
I will be sure to pass your kind comments on to Nadia, as it will mean a great deal to her to know her help was so well received. Please do not hesitate to get in touch if there is anything further we can assist with.
Kind regards,
Caitlin
Phil was brilliant
Phil was brilliant! Extremely helpful service. Thank you!
3 septembre 2026
Avis spontané
Réponse de Just Move In
Dear Finn,
Thank you for such kind feedback. We are pleased to hear that Phil was brilliant, and that the service he provided was extremely helpful.
I will be sure to pass your kind comments on to Phil, as it will mean a great deal to him to know his help was so well received. Please do not hesitate to get in touch if there is anything further we can assist with.
Kind regards,
Caitlin
Nathan was great and so reassuring with…
Nathan was great and so reassuring with my move in process. Explaining things so clearly and helping me find the right packages that suit my needs!
2 septembre 2026
Avis spontané
Réponse de Just Move In
Dear Nishat,
Thank you for such kind feedback. We are pleased to hear that Nathan was great and so reassuring throughout your move in process, explaining things clearly and helping you find packages that genuinely suited your needs.
I will be sure to pass your kind comments on to Nathan, as it will mean a great deal to him to know his help was so well received. Please do not hesitate to get in touch if there is anything further we can assist with.
Kind regards,
Caitlin
Raeeda called me exactly at the…
Raeeda called me exactly at the promised time and delivered the information clearly and confidently.
Lovely to speak to and the service takes some of the moving stress away :)
3 septembre 2026
Avis spontané
Réponse de Just Move In
Dear Denia,
Thank you for such kind feedback. We are pleased to hear that Raeeda called exactly at the promised time and delivered everything clearly and confidently, and that she was lovely to speak to as well. Taking some of that moving stress away is exactly what we hope to achieve.
I will be sure to pass your kind comments on to Raeeda, as it will mean a great deal to her to know her help was so well received. Please do not hesitate to get in touch if there is anything further we can assist with.
Kind regards,
Caitlin
I have had a poor experience.
I have had a poor experience with JustMoveIn. They have made my first house move significantly more stressful rather than less. They were unable to find a broadband deal for my home, an electricity deal I set up through them fell through due to incorrect bank details, which I am absolutely certain were correct. Then, I learned that my address - which was incorrect - had been provided to the old electricity supplier of my neighbour's property, who assumed I had moved in, and out of the blue billed me for 3x the value of the electricty I'd used with a different company, causing days of arguments and stress. The documents for the contents insurance I set up via JustMoveIn were not accessible from the website. I find the idea of being out of control of every aspect of your move and setup disconcerting, but the way it was phrased to me was as though it was not possible to do any of it without them. In addition, the constant use of very poor quality AI which did not know what I was asking it was not satisfactory in the least. Also, the constant phone calls were at best inconvenient and at worst stressful and disruptive at what is already a stressful time.
2 septembre 2026
Avis spontané
Réponse de Just Move In
Dear William,
Thank you for your kind feedback. We are pleased to hear that you found the set-up process super helpful.
Should there be anything further we can help with, please do not hesitate to get in touch.
Kind regards,
Caitlin
Great service from Will!
We spoke to Will and he was so helpful. We had no clue where to start and he managed to get everything sorted for us in less than 20 minutes! I would recommend this service to everyone!!
2 septembre 2026
Avis spontané
Réponse de Just Move In
Dear Phoebe,
Thank you for such kind feedback. We are pleased to hear that Will was so helpful, and that he managed to get everything sorted for you in under twenty minutes even though you had no idea where to start. Turning that uncertainty into a quick, straightforward outcome is exactly what we hope to achieve.
I will be sure to pass your kind comments on to Will, as it will mean a great deal to him to know his help was so well received. Thank you for the recommendation, and please do not hesitate to get in touch if there is anything further we can assist with.
Kind regards,
Caitlin
it was really smooth journey to set up…
it was really smooth journey to set up everything for new home with Finnian.
2 septembre 2026
Avis spontané
Réponse de Just Move In
Dear Masoumeh,
Thank you for your kind feedback. We are pleased to hear that setting up everything for your new home with Finnian was such a smooth journey.
I will be sure to pass your kind comments on to Finnian, as it will mean a great deal to him to know his help was so well received. Please do not hesitate to get in touch if there is anything further we can assist with.
Kind regards,
Caitlin
Great experience !
We had Daryl work with us today and he made a stressful process so much easier! He explained everything very thoroughly and went above and beyond to help and answer any questions ! Would highly recommend !
2 septembre 2026
Avis spontané
Réponse de Just Move In
Hi there,
Thank you for taking the time to share your feedback. We’re delighted to hear that Daryl was able to make what can be a stressful process feel much easier.
It’s great to know that he took the time to explain everything thoroughly and went above and beyond to answer your questions. We’ll be sure to pass your kind comments on to Daryl.
Kind regards,
LJ
Lynne Cowan was class
Lynne Cowan was class! Really helpful and informative, great service and really easy to talk to 👍
1 septembre 2026
Avis spontané
Réponse de Just Move In
Hi there,
Thank you for taking the time to share your feedback. We’re delighted to hear that Lynne was so helpful and informative, and that you found her easy to talk to.
It’s great to know that she made the process feel straightforward and provided such a positive experience. We’ll be sure to pass your kind comments on to Lynne.
Kind regards,
LJ
Helpful
Ray was helpful and polite to a first-time customer like myself.
1 septembre 2026
Avis spontané
Réponse de Just Move In
Hi Eric,
Thank you for taking the time to leave us a review. We’re pleased to hear that Ray was helpful and polite, particularly as this was your first experience with our service.
It’s great to know that you felt well supported throughout. We really appreciate you choosing Just Move In and sharing your feedback.
Kind regards,
LJ
Réponse de Just Move In
Dear Jennings,
Thank you for your kind feedback. We are delighted to hear that you had an excellent experience with us.
Should there be anything further we can help with, please do not hesitate to get in touch.
Kind regards,
Caitlin
I spoke with Ray
I spoke with Ray, who was polite, knowledgeable efficient, informative and very helpful. 10/10 service
15 août 2026
Avis spontané
Réponse de Just Move In
Dear customer,
Thank you for such kind feedback. We are pleased to hear that Ray was polite, knowledgeable, efficient and informative, and that this added up to a service you would rate ten out of ten.
I will be sure to pass your kind comments on to Ray, as it will mean a great deal to him to know his help was so well received. Please do not hesitate to get in touch if there is anything further we can assist with.
Kind regards,
Caitlin
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