Ray was extremely helpful, professional and personable. He saved me so much time by sorting out all my utilities in one go. It took around 14 mins to sort my electricity, water, wifi and tv licen... Voir plus
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Lisez les avis des autres
I am moving home soon and the “just move” utilities/ bill set up option to sounded like a dream and it really was! I spoke to Lyndon on the phone and he was so incredibly helpful. Any concerns or quer... Voir plus
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Philip was brilliant from start to finish. He walked me through setting up my bills for my move next week, explaining each step clearly. He was patient and friendly and the whole process was far simpl... Voir plus
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Daryl was very helpful at talking me through the different options available and answered any questions I needed to ask Exceptional customer service and has given me peace of mind for the whole... Voir plus
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À propos de l'entreprise
- Entreprise d'équipements collectifs ménagers
- aussi dans
- Compagnie d'assurance habitation
- Fournisseur d'énergie
- Service internet et téléphone
- Services de déménagement et de stockage
- Site de comparaison de prix
Écrit par l'entreprise
Just Move In is the Home Move Platform. Our mission is to simplify the way people move home by streamlining dozens of essential services into one interaction. From council tax and broadband, to removals and energy, we're here to save people time, hassle, and money, We also provide Utilities and Void Energy Management to hundreds of property partners, saving them hundreds of hours each year.
Coordonnées de contact
The Echo, 18 Albert Road, BH1 1BZ, Bournemouth, Royaume-Uni
- 01202 022 448
- move@justmovein.com
- justmovein.com
4,9
Excellent
4 k avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 55 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
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Rays phone call
Ray was our assistant on the phone today he was very helpful went into detail about what each section would include and explain any confusion or concerns we had. Really good experience.
28 août 2026
Avis spontané
Réponse de Just Move In
Dear Molly,
Thank you for such kind feedback. We are pleased to hear that Ray was very helpful on the call, going into detail about what each section would include and explaining away any confusion or concerns you had along the way. Support like this makes for exactly the kind of experience we hope our customers have.
I will be sure to pass your kind comments on to Ray, as it will mean a great deal to him to know his help was so well received. Please do not hesitate to get in touch if there is anything further we can assist with.
Kind regards,
Caitlin
Very friendly and helpful staff
I had a call with JustMoveIn to sort out council tax and bills in a new flat I’m moving to and they were very helpful!
The person I spoke with (Ray) was very pleasant to speak with and answered all my questions thoroughly. Would recommend!
27 août 2026
Avis spontané
Réponse de Just Move In
Dear Evan,
Thank you for such kind feedback. We are pleased to hear that Ray was very pleasant to speak with while helping you sort out council tax and bills for your new flat, and that he answered all of your questions thoroughly.
I will be sure to pass your kind comments on to Ray, as it will mean a great deal to him to know his help was so well received. Thank you for the recommendation, and please do not hesitate to get in touch if there is anything further we can assist with.
Kind regards,
Caitlin
Réponse de Just Move In
Dear Alaw,
Thank you for your kind feedback. We are pleased to hear that Lyndon was very helpful during your interaction with us.
I will be sure to pass your comments on to Lyndon, as it will mean a great deal to him to know his help was so well received. Please do not hesitate to get in touch if there is anything further we can assist with.
Kind regards,
Caitlin
Paris was amazing at finding the best…
Paris was amazing at finding the best possible deals. Very friendly and great service.
26 août 2026
Avis spontané
Réponse de Just Move In
Dear Harry,
Thank you for your kind feedback. We are pleased to hear that Paris was amazing at finding the best possible deals for you, and that her friendly manner made for a great overall experience.
I will be sure to pass your kind comments on to Paris, as it will mean a great deal to her to know her help was so well received. Please do not hesitate to get in touch if there is anything further we can assist with.
Kind regards,
Caitlin
Customer service is fantastic
Customer service is fantastic, very thorough with the details and clear about what’s being offered/setup
Don’t try to sell you on anything, they find the best options and advise you which is very good. Allows you to make the decision with the information given.
Would highly Recommend to anyone
26 août 2026
Avis spontané
Réponse de Just Move In
Dear Owen,
Thank you for such a thoughtful review. We are delighted to hear that the customer service was fantastic, with everything explained thoroughly and clearly, and that the approach never felt like a sales pitch. Presenting the best options and letting you make the decision with all the information in hand is exactly how we hope our team supports every customer.
Thank you for the recommendation, and please do not hesitate to get in touch if there is anything further we can assist with.
Kind regards,
Caitlin
Daryl 5 stars cause thats the max i can give
Daryl was perfect; he answered all my nerdy internet questions and answered everything, and the whole time I was really comfortable talking to the guy. 10/10 Daryl, please continue being perfect.
25 août 2026
Avis spontané
Réponse de Just Move In
Hi Kiky,
Thank you for such a brilliant review. We’re delighted to hear that Daryl was able to answer all of your internet questions and took the time to make sure you had everything explained clearly.
It’s especially great to hear that you felt comfortable throughout the conversation. We’ll be sure to pass your kind words on to Daryl, who will no doubt be very pleased with your 10/10 rating.
Kind regards,
LJ
Phil was very helpful and well…
Phil was very helpful and well informed. Made the moving process simple.
25 août 2026
Avis spontané
Réponse de Just Move In
Hi Robbie,
Thank you for taking the time to leave us a review. We’re pleased to hear that Phil was so helpful and well informed, and that he made the moving process feel simple and straightforward.
Taking some of the stress out of moving is what we aim to do, so it’s great to know you had a positive experience. We’ll be sure to pass your kind feedback on to Phil.
Kind regards,
LJ
Great service
I had a great experience with Camilla Matthews. She provided excellent customer service, took the time to research the best deals and answer all my questions. I especially appreciated that she was not trying to sell me more than I needed, when I asked to do basic tariffs with no extras she agreed and set it up straight away. This service definitely made the move a lot less stressful and I'm very happy with everything.
25 août 2026
Avis spontané
Réponse de Just Move In
Hi Dariia,
Thank you for taking the time to share such detailed feedback. We’re delighted to hear that Camilla provided excellent customer service, took the time to research the best options for you and answered all your questions.
It’s particularly lovely to hear that you felt listened to and that Camilla respected your preferences without trying to sell you more than you needed. Making the moving process less stressful is exactly what we aim to do, so we’re very pleased to know you’re happy with the service.
Kind regards,
LJ
I'm pretty sure the service set up makes life easier for many people
Lyndon was very helpful today. Great service. Great energy, very positive and polite. Thank You very much for helping with the council tax. Highly recommended 👌🏻
25 août 2026
Avis spontané
Réponse de Just Move In
Hi Matt,
Thank you for your lovely feedback. We’re really pleased to hear that Lyndon was so helpful and made the process of getting your council tax set up easier for you.
It’s great to hear that you found his approach positive, polite and full of energy. We’ll make sure your kind words are passed on to Lyndon.
Kind regards,
LJ
The staff was very patient and answered…
The staff was very patient and answered all my queries
25 août 2026
Avis spontané
Réponse de Just Move In
Hi Cee,
Thank you for taking the time to leave us a review. We’re pleased to hear that our team was patient and took the time to answer all of your queries.
We know that moving can come with plenty of questions, so it’s great to hear that you felt supported throughout your experience with us.
Kind regards,
LJ
Today we had a call with Tom
Today we had a call with Tom, He was very helpful and explained everything about starting new contracts with the providers for our new house and we are very happy to be recontacted by him next week.
24 août 2026
Avis spontané
Réponse de Just Move In
Hi Claudio,
Thank you for taking the time to share your feedback. We’re pleased to hear that Tom was so helpful and took the time to clearly explain everything you needed to know about setting up new contracts for your new home.
It’s great to know that you’re happy to speak with Tom again next week. We’ll be sure to pass your kind comments on to him.
Kind regards,
LJ
Excellent Service!
Great service, Phil was very helpful in finding the best switches to suit my circumstances. Would highly recommend to save the hassle of moving!
24 août 2026
Avis spontané
Réponse de Just Move In
Hi Emma,
Thank you for taking the time to share your feedback. We’re pleased to hear that Phil was so helpful in finding the best switches to suit your circumstances and made the process easier for you.
It’s great to know that we were able to take some of the hassle out of moving and that you would recommend our service. We’ll be sure to pass your kind comments on to Phil.
Kind regards,
LJ
Ray was extremely helpful in finding…
Ray was extremely helpful in finding the best gas and energy suppliers for me, and also guided me with setting up my water and council tax—excellent, friendly service throughout!
24 août 2026
Avis spontané
Réponse de Just Move In
Hi there,
Thank you for taking the time to share your feedback. We’re delighted to hear that Ray was so helpful in finding the best gas and energy suppliers for you, as well as guiding you through setting up your water and council tax.
It’s lovely to hear that you found the service friendly and helpful throughout. We’ll be sure to pass your kind words on to Ray.
Kind regards,
LJ
Respectful and patient
24 août 2026
Avis spontané
Réponse de Just Move In
Hi Brayden,
Thank you for taking the time to leave us a review. We’re pleased to hear that you found our service respectful and patient.
Providing a helpful and considerate experience is important to us, so it’s great to know this came across during your interaction with our team.
Kind regards,
LJ
Great experience
Philip was very helpful! Very quick experience, which saved me a lot of time.
20 août 2026
Avis spontané
Réponse de Just Move In
Hi Iker,
Thank you for taking the time to share your feedback. We’re pleased to hear that Philip was so helpful and that he made the process quick and straightforward for you.
It’s great to know that we were able to save you some valuable time and make your experience a positive one. We’ll be sure to pass your kind comments on to Philip.
Kind regards,
LJ
10/10 Experience
I'm a new renter moving to Liverpool and have been stressing about setting up all the bills for the new place, this changed massively once Just Move In contacted me. I want to say a huge massive thank you to Nadia C who walked me through the entire step by step process with attention to detail, care and reassurance.
I can honestly say that I feel much happier and ready to hit the ground running with this new property, thank you for such a great and friendly experience Nadia, truly one of the greats.
20 août 2026
Avis spontané
Réponse de Just Move In
Dear Chris,
Thank you for such a warm and detailed review, and welcome to Liverpool. We are delighted to hear that Nadia walked you through the entire process step by step, with the kind of attention to detail, care and reassurance that turned your stress about setting up bills into feeling much happier and ready for your new property.
I will be sure to pass your kind comments on to Nadia, as it will mean a great deal to her to know her help left such a positive impression. Please do not hesitate to get in touch if there is anything further we can assist with.
Kind regards,
Caitlin
Ray was really helpful
Ray was really helpful, explained everything and answered all our questions. He was also super nice and welcoming.
20 août 2026
Avis spontané
Réponse de Just Move In
Dear Thaina,
Thank you for such kind feedback. We are pleased to hear that Ray was really helpful, explaining everything and answering all of your questions, and that his welcoming, friendly manner came through so clearly too.
I will be sure to pass your kind comments on to Ray, as it will mean a great deal to him to know his help was so well received. Please do not hesitate to get in touch if there is anything further we can assist with.
Kind regards,
Caitlin
It was great talking to Will and very…
It was great talking to Will and very helpful.
20 août 2026
Avis spontané
Réponse de Just Move In
Dear Maheshika,
Thank you for your kind feedback. We are pleased to hear that it was great talking to Will, and that he was very helpful throughout your conversation.
I will be sure to pass your comments on to Will, as it will mean a great deal to him to know his help was so well received. Please do not hesitate to get in touch if there is anything further we can assist with.
Kind regards,
Caitlin
Making moving less stressful
Ray was very helpful with setting up our account to keep multiple utilities in a single place. Having so many things handled in one platform/over one phone call has made the busy time of moving a lot less stressful.
19 août 2026
Avis spontané
Réponse de Just Move In
Dear Emily,
Thank you for such thoughtful feedback. We are pleased to hear that Ray was very helpful in setting up your account to keep multiple utilities in one place, and that having everything handled through a single call made the busy period of moving feel a lot less stressful.
I will be sure to pass your kind comments on to Ray, as it will mean a great deal to him to know his help was so well received. Please do not hesitate to get in touch if there is anything further we can assist with.
Kind regards,
Caitlin
Lyndon was fantaaaaastic
Lyndon was fantaaaaastic. I'm the sort of person who always gets anxious with calls like this, even panic attacks after calls that long, and he put me completely at ease. There's always a tough balance where customers want to tell their own story one way and employees have a set list of questions to go through and I've never seen some one keep all that at hand and balance it so well, with no friction and done so efficiently. I left feeling excited about the services, well informed, well taken care of, and hoping Lyndon runs for PM one day.
17 août 2026
Avis spontané
Réponse de Just Move In
Hi Felicity,
Thank you for taking the time to leave such a thoughtful review.
We're delighted to hear that Lyndon made the conversation feel comfortable, clear and well organised. It's wonderful to know that he was able to listen to what mattered to you while still guiding you through everything that needed to be covered, without the process feeling rushed or awkward. We'll be sure to pass your kind words on to him.
We're particularly pleased that you finished the call feeling well informed and confident about the services discussed. Thank you for sharing your experience and for your lovely feedback about Lyndon.
Kind regards,
LJ
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