Delivery was counted down from drops to go , helped to be prepared for delivery ., goods were placed where asked to be placed … driver more than happy to oblige.. good all round experience from order... Voir plus
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Delivery was counted down from drops to go , helped to be prepared for delivery ., goods were placed where asked to be placed … driver more than happy to oblige.. good all round experience from order... Voir plus
L'entreprise a répondu
I enjoy JW Grant, product range and am always happy with the products. My only challenge, is that after taking time to book a date for product delivery, I received a call to say my materials would... Voir plus
JWGrant just finished delivering all the timber for my DIY deck rebuild. It's all in good shape and to spec, there are no missing or incorrect items, and the delivery guy was excellent, managing to pl... Voir plus
L'entreprise a répondu
Ordered online good choice of decorative aggregates at reasonable prices Emailed next day to advise of delivery date Txt when order left yard driver also phoned to update me on arrival time Driver... Voir plus
Scotlands number 1 supplier of building, timber and landscaping materials for both the trade and public. We have branches accross Scotland and can deliver anywhere in Scotland. Visit our landscape displays at any of our branches in Paisley, Glasgow, Kilmarnock, Coatbridge and East Lothian to get inspiration for transforming your home and garden with J W Grant. Our customer service is second-to-none with both trade and public.
66 Love Street, PA3 2EH, Paisley, Royaume-Uni
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A répondu à 75 % de ses avis négatifs
Répond généralement dans un délai de plus d'un mois
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Great service. Fantastic company to deal with, met all my requirements. Used them several times.

Réponse de J W Grant
Perfect - everything i ordered was there. On time snd in the place I requested

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Delivered on time and very competitively priced

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Excellent service from Stephen and the staff. Delivery good and no complaints

Réponse de J W Grant
Delivery was counted down from drops to go , helped to be prepared for delivery ., goods were placed where asked to be placed … driver more than happy to oblige.. good all round experience from order to delivery.

Réponse de J W Grant
Delivered on time and good communication definitely recommend

Réponse de J W Grant
Lorry unnecessarily blocked whole street in Longniddry 13 Aug and refused to make eye contact or engage with any vehicle driver stuck in both directions. He could have parked 3, 4 feet back and a yard closer to pavement but no, had to block road forcing drivers to reverse a hundred yards either way. Not a problem if he had just engaged, said he would be 5, 10 minutes or whatever. Just totally rude and uncooperative.

Réponse de J W Grant

Réponse de J W Grant
Great customer service. Called me to confirm my order and book a delivery day. The driver was excellent and placed the bag of stones were I needed it. The driver saved me hours of work by helping to place the bag so I could cut it and let the stones fall out and along the garden border.

Réponse de J W Grant
I placed an order amounting to nearly a thousand pounds on their website.
I was asked for delivery address and quoted s delivery price. A couple of hours later I received a message telling me they don't deliver to my area.
Over a week later I am still editing to be refunded my money, meaning I can't re order from a company that is prepared to deliver!
I'm sure if you live nearby they are fine but don't expect a service if you don't!
Tyucsl that they can remove money from my account within seconds but are unwilling to refund!

Réponse de J W Grant
I enjoy JW Grant, product range and am always happy with the products.
My only challenge, is that after taking time to book a date for product delivery, I received a call to say my materials would not be delivered until the next day. This is a bit disappointing, especially as the day I had arranged suited my needs.
I do however, understand there are times when deliveries meet challenges for unforseen reasons.
Over all, please do keep shining brightly JW Grant!
I recently placed a large order for my garden renovation with JW Grants Maryhill depot in Glasgow. I dealt with Jamie who was very accommodating and nothing was an issue even though I changed my mind multiple times before finalising an order and quote, everything arrived exactly when Jamie said it would and I couldn’t be any happier with the service I received. Highly recommend.
Excellent quality fencing , speedy friendly delivery, would definitely recommend this company 😊
We used JW Grant as a provider for Symphony Kitchens in which their ‘kitchen specialist’ came out to measure our kitchen and sent recommended appliances to fit correctly for what we requested. From their advice and guidance as a specialist, we now have a kitchen and appliances that can’t be installed correctly leaving us out of pocket to rectify the problem. They have eventually agreed a refund of the units purchased by them, but it does not cover the loss of costs on the appliances and the joiner who was unable to fulfil the job due to there incompetence. Instead they told us you aren’t at a loss of money. Would never use this company again and recommend others to avoid. A stressful, expensive error caused by a so called professional at this company.
Great service, got what I asked for and even a last minute addition to my order was delivered on the same delivery
Highly recommended
Great guy, took care whilst delivering. Would recommend for great choice of products and price.
Good communication and willing to put issue right
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