kahunas.io Avis 

459
•
TrustScore 5 sur 5

4,8

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Professional, very personable and had an answer to every question I was concerned about. More than helpful. Great at narrowing every possibility down for me as she showed me the new updates and featur... Voir plus

Noté 5 sur 5 étoiles

I'm in the process of moving from trainerize to kahunas. there are many greater benefits from the kahunas setup, but there's a lot of change for me as a coach who has used another training platform fo... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I've looked at a few apps but never quite found what I wanted - mostly the dashboards were confusing and not very easy to use. I've just had a great introductory call with Pam, who very quickly helped... Voir plus

Noté 5 sur 5 étoiles

It's simply a great and useful application, with pretty much everything a fitness coach needs to support their clients in the best way possible. Furthermore they have a very good customer service, h... Voir plus

À propos de l'entreprise

  1. Entreprise de logiciels

Écrit par l'entreprise

Kahunas is an online coaching platform for personal trainers & coaches to manage their coaching clients. We are a community driven company where our coaches and personal trainers can decide what we create next to keep improving our platform for their coaching needs and clients.


Coordonnées de contact

4,8

Excellent

TrustScore 5 sur 5

459 avis

5 étoiles
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Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

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4,8

Tous les avis

(459)

77 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Honestly could not be happier running…

Honestly could not be happier running my app through Kahunas, their tech support team always goes above and beyond. Shear not only explained the cause of the problems I was having - but simultaneously fixed it all for me - saving me the time (and frustration) of doing it myself.

17 décembre 2025
Avis spontané
Noté 5 sur 5 étoiles

Good experience

Shear was able to answer all of my questions and, also, she was patient with me because I am not that of a good english speaker.

13 décembre 2025
Avis spontané
Noté 5 sur 5 étoiles

Amazing

Mijara was such amazing help guided me with clear effective communication to finalise everything I needed to do that had been stuck with for months, super helpful

9 décembre 2025
Avis spontané
Noté 5 sur 5 étoiles

Efficient Service from Pam

I have been working with kahunas a year now and the helpful experience that I had yesterday with Pam, was great.

I informed her of the issue I was having and she knew exactly what to do and how to solve my problem. It was fixed within the matter of minutes.

21 novembre 2025
Avis spontané
Noté 5 sur 5 étoiles

Fantastic customer service

Fantastic customer service! As I upgraded my plan, I booked a call to walk me through all the new features and how to make the most of them. Shear was fantastic at guiding me through all the setting and how I can leverage each tool to scale my business efficiently while retaining coaching quality for clients. Thank you again!

14 novembre 2025
Avis spontané
Noté 5 sur 5 étoiles

Thank you Shear

Shear was excellent at resolving my problems. She understood the issues and resolved both within 24 hours. Fantastic work. Thank you.

6 novembre 2025
Avis spontané
Noté 5 sur 5 étoiles

I had a really great experience

I had a really great experience. I had a call with Pam, she explained everything in detail whatever i needed to know. Apart from that, she has also extended her support if i have any doubts in future. So overall, I am very happy with my experience.

7 novembre 2025
Avis spontané
Noté 4 sur 5 étoiles

Customer service is great, app could improve

Customer service is great, easy to get in touch and book calls with them, not like other platforms.

However, this platform could improve a lot just with a few changes. I have been an online coach for over 13 years and used every single platform out there so I know what is missing and it is just very small details that could be fixed/added very quick.

I have already given them feedback let's see if they work on it to fix the issues

24 octobre 2025
Avis spontané
Noté 5 sur 5 étoiles

Shear has been incredibly helpful on…

Shear has been incredibly helpful on both calls I have had with her. The first was just a few technical issues and the other was for the branding of our app. Not only did she talk me through it over the call, but she also sent several help links with videos. She made everything super easy.

24 septembre 2025
Avis spontané
Noté 5 sur 5 étoiles

Issue with account FIXED

I had an issue with my account, and Shear helped me fix the problem! She scheduled a call, helped diagnose the fault and fixed it almost instantly. Professional and knowledgeable. Thanks, Martin.

10 octobre 2025
Avis spontané
Noté 1 sur 5 étoiles

Payment processing error and inefficient support yeam

Their payment system keeps giving me the payment processing error when I try to make the payment. I seeked help from kuhanas support team and they aren’t helping, it’s been four days now and they still can’t sort out what is causing the error, also it takes them a ~24 hours to reply each of my message. Im highly disappointed .

12 octobre 2025
Avis spontané
Logo de kahunas.io

Réponse de kahunas.io

Hello Henry
Thank you for taking the time to share your feedback, we’re genuinely sorry to hear about the frustration you experienced with the payment process and the delay in getting it resolved.
After reviewing your case, we can see your first message reached us on October 8th, and our team responded the same day requesting details to investigate. Once you confirmed your coach’s name and role as a client, we escalated your case to our development team to look into the payment session issue, which appeared to be related to an invalid or expired checkout session.
While we were working on this in the background, we understand it was disappointing not to have a faster resolution or clearer updates during this time. That’s on us we can see how the 24-hour response times added to your frustration, and we’re taking steps to improve our response speed when technical investigations are involved.
We’re glad to hear your coach was able to help you resolve the issue, and we’ll continue to look into the root cause to ensure this doesn’t happen again in the future. Your experience helps us identify areas where we can improve both our systems and our communication.
Thank you again for your patience and for sharing your feedback. We truly value it and are committed to improving both our payment process and support responsiveness going forward.
Warm regards,
Michelle
Customer Experience & Delivery Manager
Kahunas Team

Noté 5 sur 5 étoiles

great app and service

Pam was great and gave an awesome run through of this app. Such a smooth and efficient software to use. Couldn't recommend enough!!!

9 octobre 2025
Avis spontané
Noté 5 sur 5 étoiles

I just had an introductory call with…

I just had an introductory call with Pam, who was incredibly helpful, knowledgable and supportive. Pam gave me a comprehensive view of the platform and helped me unlock new features which will boost the service to my clients; Pam's support here has all but confirmed my use of this platform after my trial ends.

7 octobre 2025
Avis spontané

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