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Lisez les avis des autres

Noté 1 sur 5 étoiles

All the print is blurred n dispersed i m so so disappointed this is the most pathetic and disgusting purchase.... @kastoorofficial i dont know why they dont send what they show on page with huge marke... Voir plus

Noté 5 sur 5 étoiles

In awe of the designs, color price. So far ive gotten 4 dresses from the summer collection and the prints are soo unique. The stitching quality and stuff. I hope they maintain it

Noté 5 sur 5 étoiles

It is always a great experience and the quality Stiching and cut is so good that I keep coming back for me n my daughters both!

Noté 1 sur 5 étoiles

Honestly, I’m quite disappointed with the quality of the dress. The fabric/stuff is not up to the standard I expected, and the stitching and finishing are also poor, especially considering the price.... Voir plus

À propos de l'entreprise

  1. Magasin de vêtements

Écrit par l'entreprise

Kastoor blends heritage and modern design through sustainable, slow-growth fashion. Every piece is thoughtfully crafted to last, with a focus on quality, care, and exceptional customer service.


Coordonnées de contact

3,0

Moyen

TrustScore 3 sur 5

66 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 11 % de ses avis négatifs

Répond généralement dans un délai d'un mois

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3,0

Tous les avis

(66)

52 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

In awe of the designs

In awe of the designs, color price.
So far ive gotten 4 dresses from the summer collection and the prints are soo unique. The stitching quality and stuff. I hope they maintain it

6 octobre 2026
Avis spontané
Noté 1 sur 5 étoiles

Honestly

Honestly, I’m quite disappointed with the quality of the dress. The fabric/stuff is not up to the standard I expected, and the stitching and finishing are also poor, especially considering the price. The dress is much more expensive than what the quality actually justifies. At this price point, I expected much better fabric, stitching, and overall finishing. Unfortunately, the dress is **not worth the price at all**. Very disappointing experience.

22 septembre 2026
Avis spontané
Noté 1 sur 5 étoiles

All the print is blurred n dispersed i…

All the print is blurred n dispersed i m so so disappointed this is the most pathetic and disgusting purchase.... @kastoorofficial i dont know why they dont send what they show on page with huge marketing and they are claiming k aisy hi hota hai ... even the corners shown in display video is totally different from the one they hv sent in

17 août 2026
Avis spontané
Noté 1 sur 5 étoiles

Very cheap bad quality

Very cheap bad quality, I paid 11000 for a dress but dress actually worth is not even 4000, over pricy. Very low fabric material. Never go again on their site , I would never ever recommend to anyone

19 juillet 2026
Avis spontané
Noté 1 sur 5 étoiles

The order contains one default dress

The order contains one default dress. Boys suit is wrong size. I had ordered for 11-12yrs old boy, but Kastoor sent me size 13-14yrs . This is too big for the boy. Plz send me the correct size and take back the wrong one.
Thanks!

24 juin 2026
Noté 2 sur 5 étoiles

I am a regular customer of kastoor.

I am a regular customer of kastoor.
But this time the brand has disappointed me.i ordered and paid on line but the product was delivered as COD despite of providing evidence of payment on whats app.the ordered had to be returned and repeated contact on official kastoor whatapp.there is no response.

24 juin 2026
Noté 3 sur 5 étoiles

Pictures are misleading

The outfit arrived on time and well packaged, and I received an email update. However, I am sorely disappointed by the quality. The colours look different from the website images, especially the dupatta. The dupatta is made from a very cheap type of net, and the dupatta border is a different colour than the picture on the website. The overall effect is not the same, and I won’t be buying again

16 juin 2026
Avis spontané
Noté 1 sur 5 étoiles

scammers

I have tried to contact this shop multiple times through phone calls, WhatsApp, and emails, but they have completely ignored my messages and never attempted to contact me.

I purchased clothes from them about a month ago and already paid for the items. I waited patiently for a month expecting my order to be delivered, but they refused to help and claimed that the delivery had already been completed.

When I asked them to provide delivery details or proof of delivery, they disconnected my call and stopped answering. I have tried reaching them through calls, WhatsApp, and emails several times, but there has been no response.

Based on my experience, I believe this shop is involved in fraudulent practices and customers should be very careful before making any purchases from them. They appear to be scammers, and I strongly advise others to verify their credibility before placing any orders.

20 avril 2026
Avis spontané
Logo de Kastoor

Réponse de Kastoor

We’re sorry to hear about your experience and would like the opportunity to look into this matter for you as a priority.

We take concerns of this nature very seriously and want to ensure every case is properly reviewed. However, we are unable to locate your order or contact details based on the information provided in your review.

Could you please share your order number, the email address used at the time of purchase, and a contact number? Once we receive these details, we will investigate your case immediately and provide you with a full update.

We look forward to resolving this for you as quickly as possible.

Noté 1 sur 5 étoiles

Poor fabric quality

I ordered men’s kurta a while ago for Bari Eid. Honestly very disappointed with the fabric quality. It was red colour. I understand if it leaves colour for the first wash. But second as well ??

It even left stains on my hands, outside where I left to dry on the floor & inner clothes.

I tried washing the stain off from white inner clothes but it’s not even coming off from bleach. Two of my fabric pieces have gone to waste & I don’t want to use this kurta again.

I reached out to the team on instagram, they did acknowledge which I appreciate but no compensation. It’s a good brand with expensive products. This is not what I would expect.

30 mai 2026
Avis spontané
Logo de Kastoor

Réponse de Kastoor

Thank you for sharing your feedback, and we’re truly sorry to hear about your experience with the kurta. This is not the standard we aim to deliver, and we take concerns regarding fabric quality very seriously.

We can see that you have already reached out to our team via Instagram and that your concern was acknowledged. However, we would like the opportunity to review this matter further so it can be properly investigated by our quality team.

Could you please kindly share your order number? Once received, we will look into this as a priority and advise you on the appropriate resolution.

We appreciate your patience and the opportunity to address this for you.

Noté 5 sur 5 étoiles

Absolutely obsessed with this pink…

Absolutely obsessed with this pink gharara suit from Kastoor 💕 The whole outfit just screams elegance without even trying. The fabric quality is honestly so rich and soft, you can feel the luxury the moment you wear it. Nothing feels cheap or overdone — it has that perfect elite vibe that looks super graceful.

The stitching and detailing are sooo neat and clean, every little thing is finished beautifully. The fit falls perfectly and the gharara flare gives such a royal look ✨ The embroidery and work are done with so much finesse, it genuinely looks designer level.

Wore it once and got endless compliments 😭 Definitely one of those outfits that makes you feel dressed up instantly. Kastoor really nailed the classy, feminine look with this one. Worth every penny!

29 mai 2026
Avis spontané
Noté 5 sur 5 étoiles

High quality material and top notch service

I would give 6 stars if possible! I didn't leave enough time before Eid but wanted the outfits to arrive on time and it did! The team made sure of that and respected my request! The material is high quality and comfortable. I got matching set for our family and the outfits are gorg! Will definitely shop again!

8 mai 2026
Avis spontané
Noté 5 sur 5 étoiles

I was really nervous at the beginning…

I was really nervous at the beginning when I placed my order for Eid ul fitr. However when my daughters dress arrived I was in awe😍! Absolutely gorgeous outfit and the stitching and fabric is beautiful. I definitely will be placing another order for Big Eid 🤗.
In sha Allah I recieve it before Eid 🙌🏽
Thank you Kastoor for giving a great customer service all the way from Pakistan to UK 😊

26 janvier 2026

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