Amazing company!! Ordered a t shirt and 2 hours later it was dispatched and arrived within 2 days, great quality and amazing service! Will definitely be using this company again!! Top marks and 5 star... Voir plus
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Excellent quality hoodie! Most comfortable jumper I have ever worn. Delivery was quick. Only really brought the jumper because of mashtag but the quality has made me want to check out their other stuf... Voir plus
L'entreprise a répondu
Fast delivery.really comfortable tight fitting an no movement while active. Don't see why i would even wear another brand.
L'entreprise a répondu
Poor quality material like cheap gym gear uncomfortable and comes up really tight. Printing bad quality. Expensive so really disappointed. Won’t order mashtag merch again rip off.
L'entreprise a répondu
À propos de l'entreprise
À propos de Kecks
Écrit par l'entreprise
About Kecks Ltd
Information written by the company
At Kecks, we pride ourselves on delivering premium, stylish underwear crafted from the finest materials. Based in the UK, our e-commerce business is dedicated to offering customers a seamless shopping experience with a focus on quality, comfort, and modern design.
Our journey began with a simple mission: to redefine underwear for the contemporary individual. We create underwear for men, women, and boys, ensuring that everyone in the family can experience the superior comfort and style of Kecks.
Customer satisfaction is at the heart of everything we do. While we cannot accept returns on underwear for hygiene reasons, we guarantee to replace any items with manufacturing defects within 14 days of purchase. Join us in experiencing the perfect blend of style, comfort, and reliability.
Categories
If you have any issues, visit our Help Page to submit a support ticket.
Email: support@kecks.co.uk
Address: 4L Gelders Hall Rd, Shepshed, Loughborough, LE12 9NH
Coordonnées de contact
Royaume-Uni
- kecks.co.uk
4,6
Excellent
2 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 48 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Delivery on time material great
Delivery on time , great quality t shirt , great packaging.
24 avril 2026
Réponse de Kecks
Thanks For Choosing Kecks
Always great quality and design
Always great quality and design. My favorite clothing brand
20 avril 2026
Réponse de Kecks
Thanks For Choosing Kecks
Kecks for boys.
Easy to order my items and they arrived well packaged in only a few days after ordering, great product and my grandsons love them.
22 avril 2026
Réponse de Kecks
Thanks For Choosing Kecks
Fitment with good looking designs
I absolutely love the designs of these Kecks boxer shorts. The size fitting guide given worked a treat I couldn’t be happier. Delivery was good and easy to track.
21 avril 2026
Réponse de Kecks
Thanks For Choosing Kecks
Réponse de Kecks
Thanks For Choosing Kecks
Got a 1/4 zip for Christmas and the zip…
Got a 1/4 zip for Christmas and the zip has come off it. Been told nothing they can do. Not the quality or service I’d expect for a £65 item only lasting 4 months. Back to Ethika I go.
23 avril 2026
Avis spontané
Réponse de Kecks
We’re sorry to hear this.
We did review this for you, but as the item was purchased around Christmas, it falls outside of our 14-day warranty period for manufacturing faults. After several months of wear, issues like this are typically classed as general wear and tear rather than a fault.
We appreciate the feedback and understand your frustration, but we’ve followed our policy on this occasion.
James
Kecks Customer Service Team
Réponse de Kecks
Thanks For Choosing Kecks
Excellent service from start to finish
Excellent service from start to finish. 100% recommend
17 avril 2026
Réponse de Kecks
Thanks For Choosing Kecks
Réponse de Kecks
Thanks For Choosing Kecks
3rd order from kecks and each time the…
3rd order from kecks and each time the clothes have arrived on time well packaged and great quality t shirts thank you
17 avril 2026
Réponse de Kecks
Thanks For Choosing Kecks
Banging.
Banging.. ordered mashtag merch, quick delivery, great fit.. Will be deffinetly order again
17 avril 2026
Réponse de Kecks
Thanks For Choosing Kecks
Réponse de Kecks
Thanks For Choosing Kecks
Great quality, Fast Delivery
Great quality, fast delivery and fits true to size, will be ordering again thank you!
17 avril 2026
Réponse de Kecks
Thanks For Choosing Kecks
Both my Mashtag merchT-shirts are…
Both my Mashtag merchT-shirts are really high-quality premium can’t wait to wear them.
17 avril 2026
Réponse de Kecks
Thanks For Choosing Kecks
Tried to change my delivery address as…
Tried to change my delivery address as i put the wrong one down. I corrected it imediatley after order. But still sent it to the wrong address now i have to go to the wrong address and collect my order. Kecks said it wouldnt refund me or cancel my order as they said the process moves quickly and theres nothing they could do.
17 avril 2026
Réponse de Kecks
Hi Kyr,
Thanks for your feedback.
We can see that the incorrect delivery address was entered at checkout, and while you did contact us shortly after, our team advised at the time that address changes aren’t guaranteed once an order has entered processing.
We did attempt to update the details before dispatch, but unfortunately the order had already progressed too far through our system.
We understand this was inconvenient, and we’re sorry for the frustration caused. We always recommend double-checking delivery details at checkout, as we can’t always intercept orders once they’ve begun processing.
If there’s anything further we can assist with, please feel free to reach out to our support team.
– Kecks
Can’t go wrong with a company who uses…
Can’t go wrong with a company who uses dpd . Prompt delivery , I would order from you again
17 avril 2026
Réponse de Kecks
Thanks For Choosing Kecks
Sizes are to big order a large and it’s…
Sizes are to big order a large and it’s more like an extra large
17 avril 2026
Réponse de Kecks
We do list the sizing clearly on the product page, including the size chart and that our T-shirts are designed with an oversized fit.
If you prefer a more standard fit, we’d recommend sizing down next time.
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.
En savoir plus sur les différents types d'avis.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.