Keeps Avis 243

TrustScore 4 sur 5

4,0

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Reliable company with lower prices than the same brand name products. They replaced a few items that were damaged during shipping quickly and easily. Make sure to keep track of your subscriptions as i... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I've had nothing but positive and consistent results partnering with Keeps. I haven't lost any hair since I started utilizing their services. Furthermore, the subscription process was easy and us... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Took a while but hair is finally growing back. It’s been about 3 years since starting keeps and at first didn’t really notice any difference but after about 6 months no more hair falling out and final... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

I’ve been using Keeps faithfully for four years. Finasteride. Minoxidil. Every single day. And guess what? I’m still balding. My partner says there’s been zero noticeable improvement. The only thing t... Voir plus

L'entreprise a répondu

À propos de l'entreprise

Écrit par l'entreprise

Keeps is the easiest way to keep your hair. Get a doctor consultation and personalized treatment plan consisting of the only FDA-approved hair loss treatments, all without leaving your couch.


Coordonnées de contact

  • Madison Avenue 79, 10016, New York, Etats-Unis

  • keeps.com

4,0

Bien

TrustScore 4 sur 5

243 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

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Noté 2 sur 5 étoiles

Overwhelming Refill Frequency

I kept receiving refills before finishing the previous supply. It created a stockpile and unnecessary expense. Adjusting the schedule was difficult, and support didn’t help much.

1 mars 2026
Avis spontané
Noté 1 sur 5 étoiles

Signed up thinking it was s

Signed up thinking it was simple. Cancelling turned into a nightmare. Charged twice after I canceled. Support just sends copy-paste replies. Total waste of money

2 mars 2026
Avis spontané
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Réponse : Keeps

Our team would like to follow up with you in regard to this experience, please accept our request for more information sent through Trust Pilot.

Noté 1 sur 5 étoiles

No real medical follow-up

They assign you a "doctor"but I’ve never had a real conversation. Just automated messages. No one actually checks your progress. Feels like a prescription mill.

12 mars 2026
Avis spontané
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Réponse : Keeps

Our team would like to follow up with you in regard to this experience, please accept our request for more information sent through Trust Pilot.

Noté 1 sur 5 étoiles

My dermatologist laughed when I told him I use keeps

Went to a real doctor finally. he said the dose keeps gives is too low to do anything for most men. asked why I didn't just buy generic from costco for 1/4 the price. felt so stupid. cancelled same day. stick to real doctors guys.

30 mars 2026
Avis spontané
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Réponse : Keeps

Our team would like to follow up with you in regard to this experience, please accept our request for more information sent through Trust Pilot.

Noté 1 sur 5 étoiles

I was actually kinda happy with keeps…

I was actually kinda happy with keeps for the first year. not great results but at least my hair stopped falling out. then I moved from Texas to Colorado for a new job. updated my address online. order still went to my old apartment. called support. they said they cant replace it unless I pay again. I said but I updated the address!! they said "system shows it was sent to the address on file at time of order." so basically my fault even tho I updated weeks before?? had to pay for a whole new 3 month supply. then two months later they charged me again for the original order that I never got. had to dispute with my credit card. whole thing was a mess. I just cancelled after that. too much stress for hair that wasnt even growing back.

28 février 2026
Avis spontané
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Réponse : Keeps

Our team would like to follow up with you in regard to this experience, please accept our request for more information sent through Trust Pilot.

Noté 1 sur 5 étoiles

Moved to a different state and everything fell apart

I moved to a new apartment and updated my address in the Keeps system – or so I thought. The system glitched and still sent my order to my old address. When I contacted support, they told me there was "nothing they could do" unless I paid for a replacement. No free replacement like other reviewers got. I had to skip two weeks of medication. When I asked to speak to a manager, they just ghosted me. For a company that prides itself on "caring staff," they sure don’t care when you actually need help.

30 mars 2026
Avis spontané
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Réponse : Keeps

Our team would like to follow up with you in regard to this experience, please accept our request for more information sent through Trust Pilot.

Noté 1 sur 5 étoiles

Four years of Keeps and I still look bald

I’ve been using Keeps faithfully for four years. Finasteride. Minoxidil. Every single day. And guess what? I’m still balding. My partner says there’s been zero noticeable improvement. The only thing that’s changed is my bank account – lighter by hundreds of dollars. I kept believing "slow and steady progress"would eventually show up. It never did. At this point, I’ve just accepted that Keeps is selling hope, not results. Don’t make the same mistake I did.

31 mars 2026
Avis spontané
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Réponse : Keeps

Our team would like to follow up with you in regard to this experience, please accept our request for more information sent through Trust Pilot.

Noté 1 sur 5 étoiles

Feels like a scam

They promise results. They deliver nothing. Customer service is slow. No refunds. No real doctors. Avoid Keeps

21 février 2026
Avis spontané
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Réponse : Keeps

Our team would like to follow up with you in regard to this experience, please accept our request for more information sent through Trust Pilot.

Noté 1 sur 5 étoiles

Customer service is a nightmare when something goes wrong

Everything is fine as long as nothing goes wrong. The moment you have an issue – like a lost package, a billing error, or a prescription delay – their support becomes useless. I waited 6 days for a reply to a simple question. When they finally answered, it was a copy-paste response that didn’t even address my problem. I asked to speak to a supervisor. No reply. I’m still waiting for a resolution two weeks later. For a company that claims to have ëxcellent and super kind"support, this is pathetic.

6 mars 2026
Avis spontané
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Réponse : Keeps

Our team would like to follow up with you in regard to this experience, please accept our request for more information sent through Trust Pilot.

Noté 1 sur 5 étoiles

Don't waste your money like I did

Been on keeps for 9 months. my hair is gone. literally worse than before. idk what else to say. just don't.

28 mars 2026
Avis spontané
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Réponse : Keeps

Our team would like to follow up with you in regard to this experience, please accept our request for more information sent through Trust Pilot.

Noté 5 sur 5 étoiles

Away on time and top of the delivery

Away on time and top of the delivery

28 mars 2026
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Réponse : Keeps

We're happy to hear that your delivery was on time and top-notch! We appreciate you taking the time to leave us feedback.

Noté 5 sur 5 étoiles

The directions as well as advice were…

The directions as well as advice were clear to understand. The process is easy and explain step-by-step.

24 mars 2026
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Réponse : Keeps

We're happy to hear that you found the directions and advice easy to understand, and the process explained step-by-step. Thank you for your feedback!

Noté 5 sur 5 étoiles

The company is very professional

The company is very professional. They are caring and have such a wonderful staff. My hair is actually growing back and im super excited to see the full results in a couple months.
Im very appreciative of Keeps!

24 mars 2026
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Réponse : Keeps

We're happy to hear that our professional and caring staff has helped you! We appreciate your feedback and are excited that you are getting you desired results. Thanks for sharing!

Noté 5 sur 5 étoiles
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Réponse : Keeps

We are happy to hear that we are meeting your expectations and thank you for sharing your positive feedback.

Noté 1 sur 5 étoiles

Beware of the Tactics - DO NOT AUTOSHIP

This company when you do not have the required medical consult will show it as if the held the consult and charge your card and auto ship their product. The will not refund you anything when they ship you product you did not request. They just keep responding with the same statement regardless of who you talk to and what explanation you privide. I will report this as a fraudulent charge since they somehow made a fake consult look as if it occurred. I will also report the medical inappropriate activity to the appropriate agency. Terrible customer service!!!

20 mars 2026
Avis spontané
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Réponse : Keeps

We appreciate your feedback as we take all comments and concerns seriously as part of our ongoing commitment to providing excellent service.

Noté 5 sur 5 étoiles

Ease of service

Ease of service. Doctors and the feedback they provide.

21 mars 2026
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Réponse : Keeps

We're glad you found our service easy to use and appreciated the doctor's feedback. Thank you for your review!

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