Kenwood Damp Proofing Avis 

1 316
•
TrustScore 4.5 sur 5

4,5

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

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Lisez les avis des autres

Noté 1 sur 5 étoiles

I contacted Kenwood for a damp survey and a quote was provided via email. I getting phone calls and emails to push to instruct them for the job. I was given a quote, just before agreeing a start da... Voir plus

Noté 5 sur 5 étoiles

I would like to say that Jim O’Malley CSRT, Head of Surveying & Sales from Kenwood Damp Proofing PLC provided excellent service. I filled in an online query form based on a quote I had received and w... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Lee came to the house and made a very detailed and accurate report on our damp issues. I was mainly concerned that there was nothing structurally wrong, and he was able to reassure me that it was main... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Excellent service - work was carried out quickly and expertly and the results are great. Surrounding areas were kept very neat and tidy and well protected. Workmen carrying out the work were very poli... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Services à domicile

Écrit par l'entreprise

Over 10,000 homes damp proofed! Kenwood Plc are specialists in Damp Proofing London & the UK, Basement Waterproofing, Condensation Control, Dry rot and Woodworm infestation.


Coordonnées de contact

4,5

Excellent

TrustScore 4.5 sur 5

1 k avis

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Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 93 % de ses avis négatifs

Répond généralement dans un délai d'un mois

Comment cette entreprise utilise Trustpilot

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4,5

Tous les avis

(1 316)

144 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Tom & Rhys were amazing

Tom & Rhys were amazing. They provided a friendly and professional service. They covered my floor and protected the area and left the place nice and tidy after the job.

I would definitely recommend them.

Thank you both

29 août 2025
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Réponse de Kenwood Damp Proofing

Thank you for your review, we really appreciate you taking the time to provide feedback.

Noté 1 sur 5 étoiles

Poor customer service

This company did damproof work on a basement flat just over a decade ago but successive damp problems have reoccurred. The Company won't stand behind its guarantee. The repsonse from customer service is no existant.
Started correspendence in October 2024. Surveyor came round spent 10 minutes and then said it was not their problem, Succesive attempts to engage gained no response since January 2025.
Now having to empoly another surveyor to redo all the work. I would not reccomend these people to anyone.

17 janvier 2025
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Réponse de Kenwood Damp Proofing

Thank you for sharing your feedback. We’re sorry to hear about the experience you’ve described and appreciate you taking the time to let us know. We take all concerns seriously and would like the opportunity to investigate this further.

Please email us at feedback@kenwoodplc.co.uk with more details so we can look into the matter and assist you directly.

Thank you for bringing this to our attention.

Noté 5 sur 5 étoiles

Jim O’Malley was extremely…

Jim O’Malley was extremely professional, courteous and efficient.

18 août 2025
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Réponse de Kenwood Damp Proofing

Thank you so much for reviewing our service, we really appreciate it.

Noté 5 sur 5 étoiles

I really appreciate the prompt and…

I really appreciate the prompt and friendly service I received. Everything was handled quickly and professionally. Thank you !

21 août 2025
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Réponse de Kenwood Damp Proofing

Thank you for your review, we really appreciate you taking the time to provide feedback.

Noté 5 sur 5 étoiles

Responsive

Very responsive sales process and good support from Travis & team. Will update this review once works are underway & complete.

21 août 2025
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Réponse de Kenwood Damp Proofing

Thank you so much for taking the time to provide a review, we really appreciate your feedback.

Noté 5 sur 5 étoiles

Great service and communication

Chris Allum was very helpful and great communication. Thank you

14 août 2025
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Réponse de Kenwood Damp Proofing

Thank you for your review, we really appreciate you taking the time to provide feedback.

Noté 5 sur 5 étoiles

Louise has been very helpful

Louise has been very helpful

14 août 2025
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Réponse de Kenwood Damp Proofing

Thank you so much for reviewing our service, we really appreciate it.

Noté 5 sur 5 étoiles

Tom and Rhys were very professional and…

Tom and Rhys were very professional and friendly and did a wonderful job of re-rendering our walls with damp proof course

13 août 2025
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Réponse de Kenwood Damp Proofing

Thank you for your review, we really appreciate you taking the time to provide feedback.

Noté 5 sur 5 étoiles

Helpful and Professional Damp Specialists

James was very helpful in getting everything organised and ready for the survey, and the remedial works, thanks!

I've used Kenwood 3 times now, for different properties and recomment them to my friends when they need to fix a damp issue. I've alway sbeen happy with their communication and the work they carry out.

12 août 2025
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Réponse de Kenwood Damp Proofing

Thank you so much for taking the time to provide a review, we really appreciate your feedback.

Noté 5 sur 5 étoiles

James O’Malley has been so helpful.

A company is only as good as its people. I have been so impressed by James O’Malley in the way he has handled my enquiries and questions over the last months. As a result of his patience, and endless courtesy, I have just booked damp-proofing work to my house.

7 août 2025
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Réponse de Kenwood Damp Proofing

Thank you for your review, we really appreciate you taking the time to provide feedback.

Noté 5 sur 5 étoiles

Good start

Good start. A prompt survey by Barry Thorne followed up by quick quote well below that of another leading company. We accepted and there followed an immediate phone call from James O’Malley to discuss a timetable. He also offered a ten per cent discount as we had decided immediately. Looking forward to the end result.

7 août 2025
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Réponse de Kenwood Damp Proofing

Thank you so much for your review of our service, we really appreciate you taking the time to provide feedback.

Noté 5 sur 5 étoiles

Excellent work

What excellent work! Brennan and Jamie were friendly blokes, worked very carefully in our house, even around finished decoration. Explained all the layers of render, tanking and plaster, what to do and not to after they had finished. Cleaned up nicely and finished on time. Thanks!

6 août 2025
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Réponse de Kenwood Damp Proofing

Thank you so much for taking the time to provide a review, we really appreciate your feedback.

Noté 5 sur 5 étoiles

I have had Tom and Jessie around for…

I have had Tom and Jessie around for two days and their fast paced efficiency, professionalism and attention to details are top notch !
Thanks for making this whole experience less stressful than apprehended .

5 août 2025
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Réponse de Kenwood Damp Proofing

Thank you for your review, we really appreciate you taking the time to provide feedback.

Noté 5 sur 5 étoiles

Friendly

Friendly, efficient and professional.

14 juillet 2025
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Réponse de Kenwood Damp Proofing

Thank you so much for reviewing our service, we really appreciate it.

Noté 5 sur 5 étoiles

Have always recommended Kenwood because…

Have always recommended Kenwood because of their professionalism and customer service, always brilliant. This time was no exception, dealt with Louise Bentley and was impressed as always with their follow up and care to detail.

29 juillet 2025
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Réponse de Kenwood Damp Proofing

Thank you for your review, we really appreciate you taking the time to provide feedback.

Noté 5 sur 5 étoiles

Brothers recommendation

I used Kenwood after my brother a property developer advised as he had used them in the past with very good results, the guys done a good job and kept everything clean and tidy which we appreciated as we were still living in the property

14 avril 2025
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Réponse de Kenwood Damp Proofing

Thank you so much for taking the time to provide a review, we really appreciate your feedback.

Noté 5 sur 5 étoiles

Amin and Noel did a great job.

Amin and Noel did a great job.

25 juillet 2025
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Réponse de Kenwood Damp Proofing

Thank you so much for reviewing our service, we really appreciate it.

Noté 5 sur 5 étoiles

Recommend!

We had a really positive experience with Kenwood Damp Proofing. Kian and Philip, who carried out the actual work, were fantastic—friendly, knowledgeable, and happy to answer all our questions. They were also very considerate of our home and especially thoughtful knowing we had a small child around during the works. We’d happily recommend the service to anyone.

22 juillet 2025
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Réponse de Kenwood Damp Proofing

Thank you so much for taking the time to provide a review, we really appreciate your feedback.

Noté 5 sur 5 étoiles

Brendan & Gavin . A* Work

Brendan & Gavin are delightful & were very professional in solving a problem with our damp coursing. Their work on our old Cottage was exemplary . Would highly recommend .

23 juillet 2025
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Réponse de Kenwood Damp Proofing

Thank you for your review, we really appreciate you taking the time to provide feedback.

Noté 5 sur 5 étoiles

Great customer service and super accommodating

Louise has been extremely helpful in arranging damp assessments and has shown great flexibility throughout the process. She has been very accommodating whenever questions have arisen, and the service provided has been excellent.

22 juillet 2025
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Réponse de Kenwood Damp Proofing

Thank you so much for taking the time to provide a review, we really appreciate your feedback.

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