I received an IPL device on Tuesday 12 may 2026 used device once and when plugged in for second time no power was going to device.I contacted keskine to request an exchange or refund and still haven’t... Voir plus
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Lisez les avis des autres
Been looking for a hair removal and I’m so glad I found Kesine ILP hair removal device, comes with everything you need to get you started, super light and easy to use. Does not hurt because of the coo... Voir plus
Amazing customer service. I trialled the product and was impressed by it but, unfortunately, it just didn't fit my face properly. Had there been a way to alter the fit I absolutely would have kept thi... Voir plus
I got Keskine's IPL and LED face mask for my wifes birthday and i can honestly say she is in love with it. She has stated that the quality is amazing and the results are promising. I have also started... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Science-driven beauty devices designed for smooth skin, clearer complexion, and salon-quality results from the comfort of home.
Coordonnées de contact
Royaume-Uni
- keskine.com
A répondu à 76 % de ses avis négatifs
Répond généralement dans un délai de 2 semaines
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
I received an IPL device on Tuesday 12…
I received an IPL device on Tuesday 12 may 2026 used device once and when plugged in for second time no power was going to device.I contacted keskine to request an exchange or refund and still haven’t heard back from them,also sent two messages on instagram and had no response!!I am now wondering whether to contact trading standards and credit card company,how long should I wait KESKINE!!!!
Saw a different already
Been looking for a hair removal and I’m so glad I found Kesine ILP hair removal device, comes with everything you need to get you started, super light and easy to use. Does not hurt because of the cooling system and I have notice some small areas already on my legs are not growing hair , I have been using it for 5 weeks now ( 2 a week using the device ). Definitely recommend it.
Really good quality LED face mask
Really good quality LED face mask
I have already started to notice results. It is very comfortable to wear and fits my face perfectly without causing any irritation. The battery lasts well once fully charged, which makes it easy to use without charging it all the time. I liked it so much that I bought a second one for my daughter. I would highly recommend this company.
Great product
Great product! Really does make a difference to your skin. Couldn’t recommend this product enough if you want to stay youthful then this is for you.
Excellent customer service from…
Excellent customer service from Keskine. Their team responded very quickly, were polite and professional throughout, and resolved my query straight away. It’s refreshing to deal with a company that genuinely values its customers and handles things so efficiently. Very impressed with the service I received and would definitely recommend them.
I’ve been trying out the Kesine ILP…
I’ve been trying out the Kesine ILP hair removal device. The product is easy to turn on and use. It’s completely painless, super convenient and fits into my routine. I can’t vouch for my long term results but so far the hair on my legs seems to be thinning every week.
Amazing customer service
Amazing customer service. I trialled the product and was impressed by it but, unfortunately, it just didn't fit my face properly. Had there been a way to alter the fit I absolutely would have kept this mask as it seems high quality and my skin felt good after the first couple of times I used it. I noticed that my skin products absorbed better as well. Jess in the customer service team was brilliant and said i could send it back for a full refund which I was so impressed by. If only all companies had the same approach to their customers!
So easy to use the product
So easy to use the product! Was a little bit nervous at first but it’s simple and so effective. Would really recommend to a friend
I got Keskine's IPL and LED face mask…
I got Keskine's IPL and LED face mask for my wifes birthday and i can honestly say she is in love with it. She has stated that the quality is amazing and the results are promising. I have also started to use the LED face and i can honestly say that my face looks brighter and younger. It has alot of different modes that has other purposes but i use the brightening mode. I would recommend this company. Great results.
Prompt delivery
Prompt delivery. Had reason to contact Customer Service to ask question & they were helpful & immediate in response. Great service.
I’ve tried so many skincare products…
I’ve tried so many skincare products over the years but nothing has come close to the results I’ve seen with this Keskine LED face mask. I’ve struggled with persistent acne and uneven skin tone for years and it really knocked my confidence. On top of that i was starting to notice fine lines creeping in which made me feel like my skin just looked tired all the time
After using this mask consistently for a few weeks the difference has been incredible. My breakouts have reduced and the redness I used to deal with daily has calmed down so much. My skin tone looks more even and theres a noticeable glow that I’ve never had before. Even the fine lines around my eyes and forehead seem softer. In my opinion this is the best LED face mask. Thank you Keskine
My honest opinion
My honest opinion, the Keskine LED face mask has become my go to self care devices. It’s really comfortable to wear, feels high quality and can see results already. Their customer service is also great, they genuinely care for their customers. You will be in safe hands with Keskine. Worth the price.
the led face mask is much better than…
the led face mask is much better than my previous one I already see a massive difference in 1 week. it reaches up to my hairline too
I’ve only been the owner for a very…
I’ve only been the owner for a very short time, but I’m completely obsessed with the mask and the results obtained!
I’ve suffered with rosacea for years and already have noticed a difference in my skin, not so red and feels much calmer!
I’ve just purchased a second LED mask for my daughter, Jess from Keskine explained not only could I use my discount but it would be delivered to NZ free, result!!!! Great customer service!
My delighted daughter is eagerly awaiting her delivery, it’s been on her wish list for a long time!
Thank you for your help Jess!!
Shocking Customer Service Treatment
Purchased end November 2025. Reported faulty charging with controller and Keskine confirmed in an email other customers had the same problem. Keskine requested a video. I returned as not acceptable, electrical charging issues which onset my anxiety and money back guarantee false marketing. Keskine did a biased investigation and stated nothing wrong and I could not get a refund. They would not provide any investigation documentation, requested independent investigation, complaints form or commence complaint process. I could not accept this device back as would cause anxiety problems if posted to me or re-entered my house as not trustworthy. I have no refund and no product(that I cannot accept to protect my health) and being ghosted by Keskine for months. The product was bought at the end of November 2025. No refund to date 30 April 2026. They are causing me great anxiety and stress for months and have robbed me of £399.00
I usually dont leave revıews but…
I usually dont leave revıews but keskıne deserves a 5 star. Honestly one of the best LED face masks.
So much more effective than my old LED…
So much more effective than my old LED mask, much stronger with various light therapies to help with dullness, acne, fine lines. Skin looks brighter and I love how its raised off the face (with comfortable eye pads) as it goes up to my hair line I’ve even noticed new hair coming through 👏🏻
I unfortunately had to return the eye…
I unfortunately had to return the eye mask as it was a gift for my aunt but her son bought her the same present
I contacted customer service and Jess was extremely helpful , advising me how to return the item and organising my refund
Thank you Keskine
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