Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 1 sur 5 étoiles

Website is truly shocking - badly designed and hard to navigate. Under most product categories in the shop, only one item exists, mainly ones they produce themselves. Under the heading of '... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

The BEST source for anything related to a Keto & intermittent fasting lifestyle. I liked their C8 MCT (x3 ketones) oil so highly I’ve subscribed for a litre bottle every month, saving myself some mo... Voir plus

Noté 5 sur 5 étoiles

Ketosource provides a great personal services. Emails arrive that is pertinent to my questions and needs. However they set this up, they've done a good job. Their app provides detailed information... Voir plus

Noté 2 sur 5 étoiles

Updated: Reached customer support via email and they have been helpful. Was not aware that I´d signed up foor a monthoy subscription. ** I ordered once and now have received a third package.... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Service de fitness et nutrition

Écrit par l'entreprise

Please see the hundreds of Google Reviews or Trustspot.io reviews we have online. We no longer use this service.


Coordonnées de contact

3,6

Moyen

TrustScore 3.5 sur 5

80 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 48 heures

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

3,6

Tous les avis

(80)

5 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

Ordered a LMNT product from…

Ordered a LMNT product from ketosource.co.uk back in 27/06/23 Still haven't received the product. They refuse to reply to emails, and no refund of the 108€ i spent on the product. Very little hope of getting the product or the money back.

If I could I would give 0 to -5 stars.

27 juin 2023
Avis spontané
Logo de Ketosource

Réponse de Ketosource

Hi Mikael,

Thank you for your patience with us back in 2023. I understand everything got resolved in the end with a full refund at that time.

I'm updating this now because your experience highlighted areas where we needed to improve, and I want you to know we took it seriously and made upgrades.

When we investigated, we saw the issues with delivery and communication caused you unnecessary frustration. We took action at that time and strengthened our process to ensure that complete address information is verified, especially for international shipments, to avoid delivery problems like the one you faced. Additionally, we addressed the technical issues with our email support system so that messages reliably reach us and are responded to without delay.

So thanks to your feedback we were able to make improvements - and since, deliveries have gone smoother.

I appreciated your patience and understanding; it’s feedback like yours that helps us get better.

Damien

Noté 5 sur 5 étoiles

Ketosource MCT oil…

I have been using Ketosource MCT oil for a few years and for me the oil is ideal. My morning starts with a double espresso and a shot of MCT oil. Then I ask myself the question "do I feel hungry?" sometimes yes and sometimes no. when no I'll forego breakfast and use the 8 hour eating window starting about 1pm.
If anyone is on the keto regime I would recommend a food intolerance test. It worked for me.

1 septembre 2022
Avis spontané
Noté 5 sur 5 étoiles

Omg what can I say

Omg what can I say, I am no novice to the Keto diet but I am to MCT Oil and Ketosource, Damien and his friendly team checked in with me every day for 28 days keeping me motivated when in the past, on this diet I have slipped off the wagon so to speak, it was like having a personal trainer but not in the physical way, I am so impressed with this company I have purchased a second Bottle of the MCT Oil, I now only have 6 lbs to lose to get to my goal thank you Damien & Team I miss your daily emails now I’m all grown up and can do it all by myself 🤗 xxxx

17 août 2022
Avis spontané
Noté 5 sur 5 étoiles

Correction of my last review

After my last review ,which I have to apologise for, as it was my mistake for not ordering the Pure C8 MCT Oil in a glass bottle ,apparently there is a choice of bottle which I failed to see.
I was very impressed with Ketosource response,I was sent a very gracious email by Natalie,I never had such an amazing response in no way accusatory by any company before in my whole life and she sent me a replacement Pure C8 MCT oil in a glass bottle .
I am truly impressed and will continue to use Ketosource .
I hold my hands up I was wrong the first time around.

10 août 2022
Avis spontané
Noté 5 sur 5 étoiles

Above and Beyond

Some companies really disappoint when it comes to customer service. Not Ketosource. I contacted them about an issue with my order. Not only did Natalie replace the item for me, she also went above and beyond by refunding me too! I hope Ketosource knows what an asset they have here, she provided me with a service I won't forget. I'll be a repeat customer for sure!

10 août 2022
Avis spontané
Noté 5 sur 5 étoiles

1st Class Service

1st Class Service. Answered my questions quickly. Website straight forward and easy to use. Fast delivery and excellent products. A must if you follow a keto lifestyle.

18 juillet 2022
Avis spontané
Noté 5 sur 5 étoiles

Ketosource supports me in my fasting

Ketosource supports me in my fasting, MCT oil provides me with energy and focus when needed. Tastes great, although neutral and the most important no sides effects at all. It’s definitely a must to have when someone wants to conciliate fasting with physical and mental performance.

9 mai 2022
Avis spontané
Noté 5 sur 5 étoiles

The BEST source for anything related to…

The BEST source for anything related to a Keto & intermittent fasting lifestyle. I liked their C8 MCT (x3 ketones) oil so highly I’ve subscribed for a litre bottle every month, saving myself some money in the process.
Their customer service is second to none & they’ll happily give you all the information & advice you need.
They aim to be the best available & they’re already there in my opinion.

29 avril 2022
Avis spontané
Noté 5 sur 5 étoiles

Thank you

Thank you. Truly excellent product, and great customer service, highly recommended.

15 avril 2022
Avis spontané
Noté 5 sur 5 étoiles

Well above and beyond all expectations

So, I'm new to the ketogenic world, but started out by doing the usual research into who and what was available to help get me started. The products I ordered from ketosource (the mojo testing kit and the C8 MCT oil) have both been excellent, but I had pretty much expected that already (from the research).

What I hadn't really expected was the level of service and support both before, and after, ordering. The extra info that is available on the website, and the extra support that Damien has been following up with, have been outstanding, and hugely valuable in not just getting me started, but helping me stick to the plan. Thanks so much.

12 février 2022
Avis spontané
Noté 5 sur 5 étoiles

Very useful site.

Excellent site for those new to Keto. Provides a lot of helpful information with an interactive app. If you have any questions, you can email them and get a very fast response

11 février 2022
Avis spontané
Noté 5 sur 5 étoiles

A true delight!

I don't usually leave reviews but I felt compelled to after I phoned ketosource. The young lady I spoke to on the phone was knowledgeable, friendly and a delight to talk to. I will be sure to place my order as soon as I get paid!

4 février 2022
Avis spontané
Noté 5 sur 5 étoiles

Excellent product

Excellent product! my aim is not necessarily to be in ketosis, but to improve insulin sensitivity through low carb diet, l have bought the pure c8 mct oil from Ketosource a couple of times, and find it gives a really good boost of energy at the necessary times, ie once glycogen levels are low, or when trying to extend a fast, it is a fantastic tool to have when needed, i had to build up the use slowly as advised and found the information and dirrections both on the box and in the information sheet provided extremely helpful, the website is an ideal place to go for information and encouragement whatever your aims are, thank you everybody at Ketosource.

27 janvier 2022
Avis spontané
Noté 5 sur 5 étoiles

Great service. In love with the products

I’ve always struggled with weight loss until someone recommended this website and their products. What a great team, awesome products. Quick delivery and competitive prices. So far 5kgs down, another 5kgs to go!

11 décembre 2021
Avis spontané
Noté 5 sur 5 étoiles

Amazing

I love this stuff. This MCT oil is good value for money. It easily gets me through to lunchtime without thinking of food at all, which is great for when I'm intermittently fasting.

21 octobre 2021
Avis spontané
Noté 5 sur 5 étoiles

Ketosource provides a great personal…

Ketosource provides a great personal services. Emails arrive that is pertinent to my questions and needs. However they set this up, they've done a good job.
Their app provides detailed information on foods and where you can source products. It's very easy to use and helps keep motivation going, especially when you are knew to Keto way of eating and intermittent fasting.
Thank you so much for providing a personal service.

13 septembre 2021
Avis spontané
Noté 5 sur 5 étoiles

Top service and top advice from experts…

Top service and top advice from experts I purchased a new meter and spare strips, I made a mistake in my order with the spare strips, Ketosource (Natalie) were very quick to respond by email and follow up with a phone call, they could not have done more to help and advise, I am very grateful. I had some technical questions regarding ketosis and the response from Matt was extremely helpful. This is very welcome in the UK who appear quite a bit behind in applying Keto science. Support from Ketosource who appear committed and dedicated to helping people restore metabolic health, and achieve desired outcomes is valuable and very much appreciated.

8 septembre 2021
Avis spontané
Noté 5 sur 5 étoiles

Fantastic product

Fantastic product. I use the MCT oil daily in my bulletproof coffee. It keeps me full and gives me great mental clarity. Great customer services, product always arrives quickly. Wouldn’t use anything else.

6 septembre 2021
Avis spontané
Noté 5 sur 5 étoiles

I am thankful for Ketosource

Ketosource is a company which I completely trust. The team has been helping me since 2018 to achieve changes in my Heath which I would not have believed possible. I know they are reliable, knowledgeable and committed. I have had weekly coaching with their team and use their products everyday.

18 août 2021
Avis spontané

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.

En savoir plus sur les différents types d'avis.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus