First of all, the lockbox itself is a proper bit of kit! Really nice and weighty, well built and feels very safe and secure. Delivery was quick too. I initially arranged for installation as wel... Voir plus
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Lisez les avis des autres
An excellent key safe, does exactly as advertised. The compartment size is sufficent to accommodate my safe keys which are longer than normal lever lock keys. What more could you ask.
Peace of mind and satisfied my home insurance in purchasing the police preferred safe. It was well received, it's robust and came with parts for installation. Easy to fix.
Very robust key safes - but good tools needed for fitting… Self-tapping screws are VERY tight in a 5mm hole - needed to use a 30m Torx socket on a socket wrench to get them in. One sheared off. Tha... Voir plus
À propos de l'entreprise
- Magasin d'équipement de sécurité
- aussi dans
- Agence de sécurité
- Fournisseur de systèmes de sécurité
- Magasin de coffres-forts
Écrit par l'entreprise
The Key Safe Company is the UK’s leading distributor of secure, quality and effective key safes and key management solutions. Since 1996, we have dedicated ourselves to provide the very highest quality products and services, introducing the first police preferred, Secured by Design approved key safes to the UK market. Today, Key Safe are proud to be a King’s Award for Enterprise 2026 winner in the Innovation category, recognising its ongoing commitment to pioneering breakthrough security solutions that advance the industry. Trustpilot's independent customer feedback system provides authentic reviews about The Key Safe Company and our range of key safe products.
Outstanding customer support
Écrit par l'entreprise
- We're commited to our customers!
- Need help and advice choosing a product? Our friendly team is here to help, whatever your question or query.
Free delivery available
FREE delivery available on orders over £30
Receive FREE delivery in 2-4 business days on all orders over £30.
Next working day mainland delivery, available for £4.99 on orders placed before 3pm GMT.
Coordonnées de contact
Unit 4-5 Nunnery Park, WR4 0SX, Worcestershire, Royaume-Uni
- 03303630303
- hello@keysafe.co.uk
- keysafe.co.uk
Award Winning Police Preferred Key Safes
4,8
Excellent
2 k avis
Demande des avis aux clients
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A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 48 heures
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Highly recommend
Highly recommend , outstanding customer service , honestly can't fault this company as they resolved a issue I had and the advice they gave us was honestly spot on , thanks again
1 septembre 2026
Réponse de The Key Safe Company
Hi Richard,
Thank you so much for your fantastic review and recommendation! We’re delighted to hear our team were able to resolve the issue and provide you with the right advice and support.
Providing great customer service is incredibly important to us, so your lovely feedback means a lot to the whole team. Thank you for choosing Keysafe!
The key safe is exactly what I wanted
The key safe is exactly what I wanted. Solid and robust design, easy to use.
1 septembre 2026
Réponse de The Key Safe Company
Hi Jacqui,
Thank you for your lovely review! We’re delighted to hear your Keysafe is exactly what you were looking for and that you’re pleased with its solid, robust design and ease of use.
Thank you for choosing Keysafe – we really appreciate your feedback!
Réponse de The Key Safe Company
hI jga,
Thank you for your review! We’re pleased to hear you found your Keysafe easy to install. We’re sorry to hear you’ve found the buttons a little difficult to use, and we really appreciate you sharing this feedback with us.
If you need any help or advice with using your Keysafe, our Customer Support team will be more than happy to assist.
Great product
Great product, fair price, prompt delivery. But did it need to come it a box with Key Safe plastered all over it. Effectively telling everyone I am installing an external key safe.
1 septembre 2026
Réponse de The Key Safe Company
Hi CS,
Thank you for your review! We’re really pleased to hear you were happy with the product, price and delivery.
We completely understand your concern regarding the branded packaging and appreciate you raising this with us. Discretion is understandably important when purchasing a key safe, so we’ll make sure your feedback regarding our packaging is passed on to the relevant team for consideration.
Thank you again for taking the time to share your feedback with us.
Very good After Sales service
The Key Safe company responded immediately to my questions by email and it was easy to get through to someone by phone who booked me a telephone appointment with their engineer, Natalia, who called on time and was very helpful. It's great, and reassuring, to come across a company that cares like this one. I highly recommend them, and their products.
10 septembre 2026
Avis spontané
Réponse de The Key Safe Company
Hi Lou,
Thank you so much for your wonderful review and recommendation! We’re delighted to hear that our team were able to respond quickly and make it easy for you to get the support you needed. We’ll be sure to pass your lovely feedback on to Natalia too!
Providing helpful, reassuring support is really important to us, so it’s fantastic to hear about your experience. Thank you for choosing Keysafe and for taking the time to share your feedback!
Very easy to find the replacement…
Very easy to find the replacement screws on line and order.
When they didn’t arrive I called and straight away a replacement order was arranged and they arrived next day. Very good customer service.
1 septembre 2026
Réponse de The Key Safe Company
Hi Val,
Thank you for your review! We’re sorry to hear your original order didn’t arrive, but we’re really pleased our team were able to get this resolved quickly for you and that the replacement screws arrived the very next day.
Thank you for your kind words about our customer service – we really appreciate your feedback!
Lovely to talk to a human on the phone…
Lovely to talk to a human on the phone rather than a digital robot before purchasing the item.
Easy to purchase the item on line.
Received the item as per the delivery instructions.
25 août 2026
Réponse de The Key Safe Company
Hi Vanessa,
Thank you so much for your lovely review! We’re really pleased you appreciated being able to speak to a member of our team before making your purchase. It’s also great to hear that ordering online was easy and that your item arrived exactly as requested.
Thank you for choosing Keysafe – we really appreciate your feedback!
Superb product and after sales service ! !
Superb product, which withstood a violent attack without releasing its protected access keys.
On reporting that one of the push button numbers was now inoperable, I was immediately sent a replacement key safe. Therefore, I couldn't see how they could improve their service !
13 août 2026
Réponse de The Key Safe Company
Hi,
Thanks so much for your fantastic review!
We’re really pleased to hear that the keysafe stood up to such a serious attack and, most importantly, kept the keys secure.
We’re also glad we could get a replacement sent out quickly and get you back up and running.
Thanks again for your kind words. We really appreciate you taking the time to share your experience! 😊
I have had a Key Safe by my front door for many years ...
I have had a Key Safe by my front door for many years; in fact, it was already on the house when I moved here in 2009. It was used by the previous, elderly occupant so her carer could get easy access ... and all her neighbours knew the code in case of emergency.
It must have been on the house for 20+ years.
I'm a bit anal about keeping things in good order, so every so often I give the innards a spray with GT25 (a thin maintenance oil) and it has worked perfectly all these years.
The other day, the plastic reset button went missing. (Not surprising really; it's been in full sun every day for 20 odd years and plastics do degrade over time.) I contacted the company, and they sent me a couple of spares free-of-charge.
So there you have it: not only an excellent, well-made and long-lasting product, but exemplary customer care. Now THAT is how British engineering ought to be.
Very well done.
7 septembre 2026
Avis spontané
Réponse de The Key Safe Company
Hi Michael,
Wow, what a fantastic review and thank you for taking the time to share all of that!
It’s brilliant to hear that your keysafe has been going strong for 20+ years, and we’re especially glad we could help with the replacement reset buttons.
We love hearing stories like this and knowing that a product we made all those years ago is still doing its job.
Thanks again for your kind words about the product and our customer care — it really does mean a lot to the team! 😊
Very happy
Very happy with the quality of this key safe. Good delivery & packaging too. Thank you.
20 août 2026
Réponse de The Key Safe Company
Hi A.Legg,
Thanks so much for your feedback!
We’re really glad to hear you’re happy with the keysafe and that it arrived quickly and well packaged.
We really appreciate you taking the time to leave a review 😊
Thank you for choosing The Key Safe Company!
Réponse de The Key Safe Company
Hi Sanjay,
Thank you so much for your lovely review!
We’re really glad you found the ordering process easy and that your delivery arrived quickly. We really appreciate your feedback. 😊
Thank you for choosing The Key Safe Company!
Réponse de The Key Safe Company
Hi Charles,
Thank you for this great 5 star review! Short and to the point! Great to hear we have got all 3 of those spot on!
Thank you for choosing The Key Safe Company!
Réponse de The Key Safe Company
Hi Michael,
Thank you for this great 5 star review! Happy to hear you received your keysafe quickly. Do come to us should you require any further assistance.
Thank you for choosing The Key Safe Company!
Keysafe Purchase
Website very easy to use with clear product explanations. I ordered a key safe it came well packaged and arrived as stated.
10 août 2026
Réponse de The Key Safe Company
Hi Chris,
Thank you for taking the time to leave your 5 star review! Our website and dispatch teams work hard each day to ensure our customers have the same experience as yourself!
Thank you for choosing The Key Safe Company!
Excellent customer service
Excellent customer service both on the phone and face to face.
Issue resolved quickly and very satisfactorily.
Thank you again Natalia.
2 septembre 2026
Avis spontané
Réponse de The Key Safe Company
Hi Julian,
Thank you for this 5 star review! I have passed on your kind words to my colleague Natalia. She is very happy to hear that you are happy with our service.
Thank you for choosing The Key Safe Company!
Sturdy key safe
Sturdy, well made, secure. And great order with fast delivery service. Recommended to a friend to order as well, which they did and were equally delighted.
17 août 2026
Réponse de The Key Safe Company
Hi Darren,
Thank you for this great 5 star review! Word of mouth is a huge thing for companies like us. It's amazing when we hear feedback like this as it makes all of our hard work worth while!
Thank you for choosing The Key Safe Company!
Réponse de The Key Safe Company
Hi Richard,
Thank you for this great 5 star review! We have worked really hard on our website to make it easy for our customer to find the right keysafe for them so your feedback is greatly appreciated!
Thank you for choosing The Key Safe Company!
A fast delivery
A fast delivery, using a courier that gives a specified delivery window with great updates.
24 août 2026
Réponse de The Key Safe Company
Hi Chris,
Thank you for this great 5 star review! Our courier DPD have a great tracking system so our customers can track their orders right to the door!
Thank you for choosing The Key Safe Company!
Very good service
Very good service, the engineer came on time and installed the keysafe as requested for a professional service. Item purchased delivered via post and an engineer organised an appointment, and came and installed the kit.
10 août 2026
Réponse de The Key Safe Company
Hi Hema,
Thank you for this great 5 star review! We are pleased that our installer got your unit up and running with no issues and in a timely fashion.
Thank you for choosing The Key Safe Company!
Contacted keysafe because I needed help…
Contacted keysafe because I needed help with a keysafe I had purchased a few years earlier and they helped immediately . Excellent customer service
31 août 2026
Avis spontané
Réponse de The Key Safe Company
Hi Elaine,
Thank you so much for your review!
We’re really pleased we could help with your Keysafe, even after a few years. Providing helpful, friendly service is really important to us, so it’s great to hear our team could assist straight away. 😊
Thank you for choosing The Key Safe Company!
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