Mary from Kidshive told us that our parcel was in transit on 3rd July 2025 - yes 2025!!! It has not turned up and she refused a refund because she said it has been shipped out. She told us to wait for... Voir plus
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Scam company preying on parents. Again would give 0 stars as with most other people. Ordered birthday present for my daughter 3 months ago and still not received. As with everyone else just rec... Voir plus
So far, everything has been smooth, delivery was super fast and the toy prices are great. I haven’t needed customer service yet, but the experience has been really positive.
Stay away from this site, they lie about stock levels and their location. In fact, 6 weeks later, still no refund or product, they refuse to refund or explain anything. "It's in transit" they say, eve... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
At Kidshive, thousands of parents trust us for quality toys, baby essentials, and smart accessories that make family life easier. Fast delivery, top brands, and products kids love — see why families keep coming back!
Coordonnées de contact
71-75 Shelton Street, WC2H 9JQ, London, Royaume-Uni
- contact@kidshive.com
- kidshive.com
N'a pas répondu aux avis négatifs
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Scam
Placed an oreder whis this people, for a kids magnetic bord and a snuggle otter, they send a crap magnetic bead board, and a key chain instead of snuggle otter, after 100 mails asking them for a replacement or refund, they stopped replying my emails and no return lable or refund made. So dont waste your money on this, as its a scam company
Scam website
Scam website. As with all he other reviews, placed an order that never arrived 3 months on still trying to get a refund but they keep reflecting.
I ordered from kidshive on the 25th of…
I ordered from kidshive on the 25th of June 2025 I still haven’t received it 3 months later haven’t heard anything from them wouldn’t recommend buying from this site definitely a scam
They don't even deserve 1 star
They don't even deserve 1 star. Ordered soft play for my 1 year old birthday back in June. 3 weeks later I contacted them and was told it was in transit but delayed. Then emailed again and was told it was definitely on transit and would be with us any day. Now here we are nearly 4 months later and they don't respond to emails, order has never arrived and I'm without soft play and my money. Disgusting !
Awful - never delivered and no response
Awful! Ordered in August, it’s now almost October and no sign of my item being delivered. Emailed over 10 times and 0 response!! Where is my refund or delivery?!
Do not order from this company
Do not order from this company
Ordered in July still not received it
They agreed several times through email to refund still haven’t received the refund
DO NOT USE
DO NOT USE - ordered in May, still nothing arrived in September and now no longer responding to emails for a refund.
Not sure if this company is valid.
Very disappointed as goods ordered in May still have not arrived.(Now September). I have requested a refund several times but still not received this either. I have requested the refund again today but won't hold my breath. I would never order from this company again.
Scam company
Scam company. Charged for a product that they claimed was delivered. Never arrived and had no proof of delivery. Replied to 1 email before ghosting me entirely and now apparently they dont exist? Unable to get refund.
THIS IS A SCAM!!!!!!
THIS IS A SCAM!!!!!!
I WAS PROVIDED WITH ITEMS THAT WAS A VERSION FROM CHINA.
I WAS PROMISED A REFUND SINCE MAY AND I AM STILL WAITING.
I HAVE REPORTED THIS TO THE FINANCE OMBUDSMON
I was pleasantly surprised by how…
I was pleasantly surprised by how efficient everything was. The order went through instantly, I got clear notifications, and the delivery was faster than expected. The items looked just like the pictures and felt premium. Overall, a very positive shopping experience.
Do not buy anything from this scammers…
Do not buy anything from this scammers !!!!
Please do not use this website
Please do not use this website, complete scam. Sadly it’s false advertising, you don’t receive the branded item you are believed to be purchasing. You receive a cheap version from China. Led down a garden path that I would be refunded, to be not replied to and the money never received. They don’t return emails or contact forms and the number is duff.
Do not buy from this site
Do not buy from this site. The product I ordered took ages to arrive and was then different i.e. poorer quality and not as described. I contacted the company and got a very apologetic email saying a replacement would be sent. However, it never was sent and I heard nothing else from the company, despite chasing. Fortunately I was able to get a refund via my credit card provider. This is likely a scam site
Highly recommend!
From browsing to delivery, the entire process was seamless. My order was processed right away, and the tracking updates were spot-on. The products arrived in excellent shape, and the quality was even better than I anticipated. Highly recommend!
SCAM avoid at all costs they take the…
SCAM avoid at all costs they take the money but you will not get your order or a response from this company regarding your order ! Absolute disgrace
Super smooth experience
Super smooth experience! The website was easy to use, checkout was quick, and I got my order within just a couple of days. Everything was exactly as described, and the packaging kept everything in perfect condition. Couldn’t be happier with my purchase.
SCAM AVOID!!
SCAM AVOID!!
Site looked amazing and professional was happy to be getting cheaper bits for Christmas but Waited 6 weeks for my items to arrived, never received any emails of order confirmation but money was taken from bank, phone number engaged always, no reply to emails luckily have started a charge back
Fantastic service from start to finish
Fantastic service from start to finish! Ordering was simple, and I received confirmation immediately. Shipping was fast, and my items arrived safely packed. The quality exceeded my expectations, and everything worked perfectly. I’ll definitely be coming back for more.
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