I have bought from this company before and really loved their products. However, this time when I ordered the necklace did not match the picture shown on the website. I reached out to their customer... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
I have bought from this company before and really loved their products. However, this time when I ordered the necklace did not match the picture shown on the website. I reached out to their customer... Voir plus
L'entreprise a répondu
Amazing. Kilkenny Silver range is so pretty and beautiful. I think they recently had a branding / packaging change and the packaging is so pretty, pink and feminine and gorgeous so that’s what pro... Voir plus
Packaged beautifully. My chain came in the normal Kilkenny Silver box, wrapped in matching tissue paper, and in a Kilkenny Silver bag inside the box. This made the package much bigger than expected b... Voir plus
I thought initially that the postage was a little high. But it was so worth it! The express delivery meant that I received the gift I had ordered 2 days later & unexpectedly, on a Saturday! It was als... Voir plus
L'entreprise a répondu
We are a family owned jewellery company based in the south east of Ireland in Co. Kilkenny. We stock traditional Irish Celtic sterling silver jewellery and also specialise in contemporary classic sterling silver jewellery. We have sell wholesale and retail and stock outlets in every county in Ireland. Check out our website for more information.
Astra Trading Jewellery Ltd, Cappagh, R95PP80, Inistioge, Irlande
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 33 % de ses avis négatifs
Répond généralement dans un délai de plus d'un mois
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Thank you for the beautiful packaging and quick service

Réponse de Kilkenny Silver
A lovely little keepsake gift for a young French woman who worked with us for a few months. The bracelet was dispatched and delivered very promptly and came in a lovely pouch and a nice gift bag. This was my second time to order from Kilkenny Silver and I would certainly do so again.

Réponse de Kilkenny Silver
They said my parcel will be here in 2-3 days, I have not yet revived my parcel and i needed it for this weekend. I ordered on Tuesday so i expect it to come yesterday. Disappointed

Réponse de Kilkenny Silver
Everything arrived quickly and in great packaging, perfect as a gift for my bestie for her 21st. Quality is great.

Réponse de Kilkenny Silver
My order was out of stock and they deliver back replacement very promptly.
The jewellery box gift and pen were a nice touch .

Réponse de Kilkenny Silver
I’m extremely happy with my recent purchase great quality and beautifully packaged.
The free jewellery travel case and pen were a lovely bonus.
Will definitely be shopping with Kilkenny Silver again !

Réponse de Kilkenny Silver

Réponse de Kilkenny Silver
Really quick delivery and lovely jewellery box included, lovely earrings too!!

Réponse de Kilkenny Silver
The necklace is beautiful quality and can be tied at 3 different lengths, which i'm delighted about as its for my little girl. It arrived 3days after ordering, so great delivery service. Thank you!

Réponse de Kilkenny Silver
Lovely earrings ordered on line to England. Delivery was fast and the earrings were package beautifully- made them really feel special. Definitely recommend.

Réponse de Kilkenny Silver
The chain was broken upon arrival. This is the 3rd time that I’ve sent this message
I'm now responding to a message from Kilkenny asking why I didn't contact them sooner....this is the 4the contact I've made and the first response. I've still not been offered a solution

Réponse de Kilkenny Silver
Received my order from kilkenny silver beautifully packaged and Received promptly.
Would highly recommend
Eve

Réponse de Kilkenny Silver
My Jewellery was packed in a beautiful little pink bag and the box it was in was also so beautiful. Delivered very quick.i would definitely recommend shopping at kilkenny Silver and i look forward to doing so sometime soon again

Réponse de Kilkenny Silver
I ordered an Irish bangle for my sister who is away in new zealand on placement and it is beautiful, the message that came on the tag as well as the bracelet itself, everything was so well put together and meaningful. Overall delighted and i know she’ll love it!

Réponse de Kilkenny Silver
Ordered earrings as a Christmas present. They arrive on time in a lovely presentation box. Earrings were perfect. My niece loved them.

Réponse de Kilkenny Silver
I ordered two necklaces for Christmas gifts but the package only came with one gift bag. I emailed them to ask them to send another gift bag but they didn’t respond which was disappointing.

Réponse de Kilkenny Silver
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.