The prices are just absurd, the product nothing special. It's a real shame that Kittle have somehow managed to corner the school photo market, and so many parents are priced out. Schools must share so... Voir plus
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This is the second time of using Kittle for our Leavers Books and Hoodies and its been such a great experience. Incredible support from all the teams. Easy to use ordering and designing service for... Voir plus
L'entreprise a répondu
We used Kittle for our leavers yearbook. The customer service was exceptional. We’d definitely use them again. My only criticism, whilst I’m happy to check over grammar and punctuation, I did expe... Voir plus
L'entreprise a répondu
The photos are far too expensive. I don't want a family pack with 10 copies of the same photo, I would like one copy of each of the photos but this isn't an option.
À propos de l'entreprise
Informations provenant de diverses sources externes
With over 25 years of school photography experience, we are proud to offer one of the most comprehensive ranges of traditional and contemporary photography services in the country. We are confident that with our dedicated team of photographers, highly...
Coordonnées de contact
CM3 8JE, Chelmsford, Royaume-Uni
- kittlephoto.com
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A répondu à 82 % de ses avis négatifs
Répond généralement dans un délai de plus d'un mois
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Demand better from your child's school
The prices are just absurd, the product nothing special. It's a real shame that Kittle have somehow managed to corner the school photo market, and so many parents are priced out. Schools must share some blame for taking the lazy option and repeatedly booking them despite complaints - a simple solution for parents would be to club together and hire a freelance photographer - and the output would likely be better too.
Fantastic service all round, highly recommended
This is the second time of using Kittle for our Leavers Books and Hoodies and its been such a great experience.
Incredible support from all the teams. Easy to use ordering and designing service for both hoodies and books. The staff are so helpful and knowledgeable. Great communication from the team at all times. Nothing is ever too much trouble. Highly recommended!

Réponse de Kittle Photographic
The photos are far too expensive
The photos are far too expensive. I don't want a family pack with 10 copies of the same photo, I would like one copy of each of the photos but this isn't an option.
Stellar customer service for another…
Stellar customer service for another year.
Great quality of product . A happy customer once again.
My kids school use this company for…
My kids school use this company for school photos the picture quality is horrible nevermind horrible is an understatement such pictures for such a high price is an absolute scam for my money I wish I could rate zero I know it may seem harsh but they are that bad

Réponse de Kittle Photographic
I’m a professional photographer, my take
As a photographer myself, the photos this company takes are dreadful quality. They advertise on the website all these different backgrounds they have, yet they use plain white….
Really bad light bounce on the face due to the flash lighting being setup incorrectly, and just plain boring photos. I mean I put in loads of effort to do a shoot with a single model, this company are setting up once to take photos of hundreds of children so spend the extra time and set it up correctly. My sisters child’s school had a company in and they were breathtaking and definitely worth the money. This company you would be better to get your child outside and use a phone, it would look much better. You have a large company with a lot of contracts, make sure your photographers have extensive studio skills before hiring

Réponse de Kittle Photographic
We used Kittle for our leavers…
We used Kittle for our leavers yearbook. The customer service was exceptional. We’d definitely use them again.
My only criticism, whilst I’m happy to check over grammar and punctuation, I did expect a minimum standard in that apostrophes are at least used correctly in the first instance. Otherwise, we’d definitely use them again.

Réponse de Kittle Photographic
Excellent quality and customer service for leavers hoodies.
The service and products from Kittle Photographic are wonderful and I thoroughly recommend them for your leavers hoodies. Kate was so helpful and always responded quickly to my many queries. They managed to deliver over 100 hoodies to our school with tight time constraints. The quality and design of the hoodies are excellent. Really thick material and perfect embroidery of the crest. Thank you!

Réponse de Kittle Photographic
disappointed with the photos received
I’m very disappointed with the photos I received. Not a single one met good quality standards, despite the high price.

Réponse de Kittle Photographic
terrible customer service not helpful…
terrible customer service not helpful at all will not purchase off these again web site confusing ended up with last year's photo why would I want an old photo no refund or any good will gesture offered

Réponse de Kittle Photographic
Dreadful quality photo
Dreadful quality photo, clearly have no experience photographing children as all the photos of the client and my child’s school looked very uncomfortable.

Réponse de Kittle Photographic

Réponse de Kittle Photographic
Excellent customer service
We have had excellent service from Kittle again this year and would recommend them for their professional manner and helpful attitudes.
All the photographers are a pleasure to work with and our account manager Molly, could not be more helpful. Great service

Réponse de Kittle Photographic
Having used this company for our school…
Having used this company for our school photos for a very long time, I only have positive things to say. All the photographers are very professional and work hard to make sure all our students are comfortable. The team who organise the day are also very helpful and if there are any issues with photos or deliveries they are dealt with promptly.

Réponse de Kittle Photographic
Excellent customer service and quick…
Excellent customer service and quick response to emails. Thank you, Dennis, for your wonderful help 🙏😊

Réponse de Kittle Photographic
VERY Disappointed- Complete waste of money!
I am very disappointed with my recent photo purchase. I paid just under £30 for two downloads, only to discover that the images were nearly identical. The only difference was a very slight opening of the mouth, which I could barely notice. Because of the watermark, it was impossible to see this before purchase, and had I known they were so similar I would never have bought both at such a high price.
I requested a refund as I felt I had been mis‑sold, but was refused on the grounds that there was a “difference.” In reality, the difference was so minimal it did not justify charging for two separate photos.

Réponse de Kittle Photographic
Stay away from this supplier & Extremely poor experience
Extremely poor experience. An obvious professional error was missed by both the photographer and their quality control, yet the company refused to correct it or offer any form of refund. Unprofessional service, zero accountability, and no customer care. I would strongly advise others to avoid this company. Multiple families have raised concerns and complaints about this company’s service. I have taken the initiative to consolidate this feedback and ensure that this photographer is not invited back to the school in the future.
Wonderful!
Kittle have taken the school photos of my daughter from Nursery through to Juniors (so far!) and its lovely to have such high quality photos through the years. Their customer service is brilliant - they really go above and beyond. Thank you so much for all your wonderful photos, and looking forward to many more!

Réponse de Kittle Photographic
First school photo
This company went to our daughters school for her first ever school photo. So disappointed, only one photo,no smile, poor quality. The person taking it obviously didn't care much.

Réponse de Kittle Photographic
This company goes to the school where…
This company goes to the school where my daughter is attending. Their photos are so poor and cheap. I don’t understand why school would give them the job. I could do better photos just with my phone. No theme, just white background, half body.. Ordering the photo is another bad experience. The price is nowhere to be seen until you proceed with the order. I would not pay £5 for the photo they offer. I guess the price is going to be between £15 to £30.. It’s a bad joke. We are not a poor family, but I won’t give them my business for a cheap bad job. Just principles.

Réponse de Kittle Photographic
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