KIZIK Avis 

Soles are hard. Not comfortable on the bottom of my feet.

These are the best, most comfortable shoes ever! OMG, where could the negative reviews come from? Ordered the wrong size? If I could go 6 stars I would!

Shoes come out in a small fit which is not stated on their website therefore despite my ordering the correct size they were too small. My main grudge though is that they deducted £40.06 from the original cost of £145.00 and they are therefore offering me £104.94 as a refund. How can it cost that much to return them? I send parcels to family in Australia for less??? I had a terse response to my query so beware when ordering. Poor customer after care

Sizing on the website does not specify whether it’s US, UK or euro which is confusing, even though UK was chosen from the beginning as country of residence.
I Ordered the shoe in the US sizing and followed up with an email to confirm the size.
Customer service were useless quoting the wrong size even though it’s on their own website.
The last email was to cancel my order without an explanation, maybe it’s because I questioned them about the sizing .

Terrible customer service !!!!!

I don't have issue with the shoes, but the company and service are a nightmare.
Ordered online and my order came from the US store. Effectively doubled the cost. No notification or changing online stores or pricing update during the transaction.
Reached out to customer service to get the difference refunded and they requested returning my shoes even though the purchase is past the 30 day cutoff. I asked for a clear statement of exemption in writing. I like the shoes, but they aren't worth the headache.

Update: Their 'customer support' is quick to respond but only if I stay up late. Unfortunately, their responses are laughable. Their last comms said that they would process a refund request after I sent the shoes in at my expense plus paid a restocking fee of $70.
So now I've had the shoes two months and the material is not holding up well at all. I'll eat the price and consider this an expensive learning experience. Avoid Kizik. It's a novel idea that's terribly executed.

I am a true size 8. The shoes I bought are snug, and not very comfortable. They are not as easy to put on as the commercials show. I tried twice so far to get through to customer service, but the hold time was too long, They are definitely not worth the price.

I ordered a size 5 standard, womens Athens from thier website. Im always soze 5 in EVERYTHING. They were SO small. No way true to size. Then, to send them back you have to pay £39.49! Least they could do is tell you how expensive they are to refund/exchange when you are buying. Kind of seems like they size them so wrong on purpose.

Terrible for high arch! I've used arch supports 15 years, but no help on these shoes! Flat as a pancake! Returned today!

Kizik shoe sizing is not accurate. I am a men’s size 10 and have been for a long time. Kizik size 10 don't fit me and when I compare the shoes to my other size 10 shoes yours are 1/8-1/4 inch smaller. Kizik needs to be more realistic about sizing. I now spent $100 of a pair of shoes I can't wear. I would advise buyer not to buy these shoes.

Just bought a pair for $149.
Received an email and was billed $265.
Had no idea the pricing was in US...not one pop up or small text about ordering outside the US.
But now read returning from Canada is expensive ~$50.
These better be comfortable
Kizik website needs to do better when people are ordering from outside the US.
DON'T ORDER if not in US

Sent return from Canada and was told the charge would be $31. Complained and had it reduced to $15 as this was a recent change to their pricing. However, once I received confirmation of my refund it was short the tax I paid and when I asked was told the tax is non-refundable. So anyone ordering from Canada expect returns to cost over $50!!

Do not order from Canada!

Shorted after I checked out their website, I received a 15% off my first order offer via email.

The thing is, I never gave them my email address.
Company's a bit sneaky stealing shopper addresses. Maybe that's why they sell sneakers. :)

Apr 12, 2023 update: I received an email ad from them today. I've flagged their emails as JUNK.

I bought their Men's Vegas....Most uncomfortable shoe I've ever worn. No really good cushioning, feels like cheap vinal. For $129, I could have found a $29 better feeling shoe....Stay away from this rip off company. Their easy slip on hype is a con job....Just loosen your shoe strings on any sneaker. Its the same thing....

I love the slip on and off of these shoes. Toe room is exceptional, arch support mediocre. What I do not like is the tread, the soles pick up all the sand and fine dirt, and then they get slick. I’d like to see a soft rubber sole with better traction.

Due to my foot size and shape and my weight, I have had a lot of trouble finding good shoes. I have purchased or sent back about 25 pairs of shoes in the past few years. I can't bend over to tie a shoe, and the two pairs of a name brand low back slip on are wearing out to the point they affect my knees. A recent hospital trip had a physical therapist note my foot was tilted when walking in my worn out shoes. I had bought a pair of Kizik shoes some months ago, but I had to stand up to reliably put them on so I kept them for just formal occasions.

I decided he was right, that my knees had some trouble with the worn-out shoes. Most of the shoes I'd tried to replace with gave me a lot of pain on the top of my foot, so after a day of wearing I'd give up and give them away. Kizik was not quite as easy to slip on as my worn shoes, but they didn't give me the same kind of pain. I started wearing them all the time and learned to put them on easier. My knees started to feel better, and I didn't get that upper foot pain. My theory is that part of the design to let your heel drop in and pop back up, is the upper part is a little taller than most shoes.

I bought another pair of the same type in a darker color as a backup. I've been using them for over a month, and they are the only new shoes I've been able to use in the last 5 years. I'm a fan. They make a nice wide version of the shoes that fits, and does not deliver the pain of cheaper shoes. I'd bought another popular advertised brand that also has a collapsing heel, but they gave me problems, and I sent them back. Love these, don't change the design, they work well for a hard to fit customer.

I ordered these shoes from the website for my dad. I paid extra for 2 day shipping and I have yet to receive any shoes. They made sure to charge my credit card though.

We bought the first pair - the size was not right, so we had to order a pair half size smaller. The second pair arrived defective, but the size was correct. I had to return it. Note that each return is $15 since we are in Canada. I ordered the 3rd pair - it sits differently and is not comfortable. So the first two pairs, we shipped back and got refund confirmation - I have not seen the money after over three weeks. For the 3rd one, we are afraid to send it back as we have not received money for the first two—almost $400 experience and no shoes to wear. I don't recommend this company.

The shoes fit but did not go on hands free like advertised.

On my second pair even though the first pair are going strong! Durable, stylish, and SO EASY!! I wont wear other shoes. Why should I when these are WAY BETTER?!?!😎 I step into them and GO! LIFE CHANGING!!! I knew they'd be convenient,but didn't know just how much better my shoe application experience could be. It sounds like I'm joking....I'm not. I LOVE these shoes. My clover Vegas shoes are in the mail, and I'm excited!!!!😍😍😍

These are now my go to shoes. Super easy to take on & off. Super comfy to wear.