Klyr Men Avis 

333
•
TrustScore 4.5 sur 5

4,3

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Noté 5 sur 5 étoiles

I have severe rosacea and have tried many products including BB Cream, flat out make up and many more. This product is amazing at hiding imperfections while still looking natural. Love the fact that p... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Klyr is by far the best concealer I've ever bought . Was a bit concerned that it wouldn't match my skin colour with only having a choice of 4 shades but no problem just blended in perfectly. Took it o... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

1st time using "makeup" so this was a risk since I didn't know what to really expect. Thankfully the product acts as advertised. I'm still getting used to using a product like this but I'm pleased tha... Voir plus

L'entreprise a répondu

Noté 2 sur 5 étoiles

I am still waiting for a response from you regarding my order. My order has to be adjusted before payment because an entry was overlooked. I do not want the dark color at this time of the year.

À propos de l'entreprise

  1. Magasin de cosmétiques

Écrit par l'entreprise

A premium cosmetics brand made for man


Coordonnées de contact

4,3

Excellent

TrustScore 4.5 sur 5

333 avis

5 étoiles
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2 étoiles
1 étoile

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A répondu à 97 % de ses avis négatifs

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4,3

Tous les avis

(333)

249 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

I was hesitant to purchase but now wish I would have purchased sooner

I was hesitant to purchase a concealing cream as I wasn’t sure it would look natural or that it would be easy to apply. I was so surprised that both of my concerns were completely unwarranted. The first time I used the product it covered my rosacea completely. (Hint: use a good moisturizer and just a tiny bit of the concealing cream and blend blend blend!). I bought the light concealing cream and sponges and so happy to find a product that made me feel more confident when I went out in public). My only suggestion to the Klyr Marketing Team would be to make a broad spectrum SPF 30+ version in future. (Happy to be a test subject - you have my number lol)

1 septembre 2026
Avis spontané
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Réponse de Klyr Men

Hi Robert, thank you so much for giving Klyr a chance and for sharing such thoughtful feedback! We’re thrilled to hear it’s helped you feel more confident, and we really appreciate your suggestion for a future SPF version. 👏 We’ll definitely pass that along to our team!

We’re grateful to have you as part of the Klyr community and look forward to serving you again. If you ever need anything, we’re always here to help! 😊

Noté 1 sur 5 étoiles

Customer service is non existent once…

Customer service is non existent once order’s placed. Not sure where good reviews are coming from. I-be asked to cancel my auto two months many times, but they shipped and who knows if they’ll charge my account again, but will keep my eye on it cos I do not trust this company. Who knows what else will to wrong. I’ll never order from them again due to horrible customer service.

4 septembre 2026
Avis spontané
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Réponse de Klyr Men

Hi Paul, we’re truly sorry this has been your experience with Klyr. This is not the level of customer service or communication we want anyone to receive from our brand.

To clarify, we don’t create unauthorized subscriptions or charges. The subscription option can be enabled or disabled on our website before an order is placed, and we also send email notifications regarding subscriptions, upcoming renewals, and orders. It’s possible those notifications may have been missed, but we completely understand your frustration if the renewal came as a surprise.

Once a subscription is cancelled, there should be no further renewals or subscription orders. We’d really appreciate the opportunity to look into what happened and make this right for you.

We’ve sent an information request through Trustpilot and hope you’ll respond so we can reach out to you personally. 🙏

Noté 3 sur 5 étoiles

Product effective, but not perfect

It is effective, but not to the level I had hoped for. My face is very red and I’ve tried other products. Klyr has been one of the best, yet it doesn’t always go on smooth even after rubbing in it gently for a few minutes.

24 août 2026
Avis spontané
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Réponse de Klyr Men

Hi JR, we’re sorry to hear Klyr didn’t fully meet your expectations, but we truly appreciate you giving us a chance and sharing your honest feedback. We’d really like the opportunity to make this a better experience for you and see if there’s anything we can do to help.

We’ve sent an information request through Trustpilot and hope you’ll respond so we can reach out to you personally. We’d love the chance to make this right. 🙏

Noté 5 sur 5 étoiles

Hi Guido,

Hi Guido,
You have come through for me as always. KLYR Men concealing cream works well on my skin as well the facial moisturizer.

God bless you,
Randy McCammon

1 septembre 2026
Avis spontané
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Réponse de Klyr Men

Hi Randy! Thank you so much for your continued support and for trusting Klyr! It truly means a lot to us to have you with us, and we're so glad to have you as part of the Klyr family. 😊

We look forward to serving you for a long time to come. If you ever need anything, we're always here to help! 🙏

Noté 5 sur 5 étoiles

I love your product

I love your product, so many people have asked what do you do to make your complexion so flawless! A real confidence booster! Ive been using it for awhile now and have recommended it to so many of my mates.

29 août 2026
Avis spontané
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Réponse de Klyr Men

Thanks so much for the amazing support! We’re so glad Klyr Men has been a confidence booster for you, and we really appreciate you recommending us to your mates. It means a lot to have you as part of the Klyr Men community! 🙌

Noté 5 sur 5 étoiles

I hesitated for so long …

I thought about buying Klyr for a long time before I finally made a purchase as I’d tried other products before and they were terrible. But I’m glad I did. Klyr works really well. You definitely only need a small drop for each section of your face, and I’d recommend using a make up sponge to blend the product out. And no one noticed. I just looked better and felt better. The redness and uneven skin tone was gone.

14 août 2026
Avis spontané
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Réponse de Klyr Men

Thank you so much for giving Klyr Men a chance! We’re thrilled to hear it worked so well for you and helped you feel more confident. We really appreciate you sharing your experience and look forward to serving you again in the future! 😊 If you ever need anything, we’re always happy to help.

Noté 5 sur 5 étoiles

Great product.

13 août 2026
Avis spontané
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Réponse de Klyr Men

Thanks so much for the kind words! We’re thrilled you’re enjoying the product and really appreciate you giving Klyr Men a try. We look forward to serving you again in the future! 😊 If you ever need anything, we’re always happy to help.

Noté 4 sur 5 étoiles

Updated review A disappointing experience initially, but Klyr have redeemed themselves

I originally bought two products from Klyr as part of their BOGOF offer, believing I had ordered the same shade. Unfortunately, I made an ordering mistake and selected two different shades, and when I tried the lighter one it was far too light for me.

My initial experience with customer service was disappointing. I felt that the response focused more on the restrictions of the BOGOF/returns policy and suggesting I simply use less product, rather than finding a practical solution to the shade issue. At the time, I found that frustrating and rather dismissive, which prompted my original negative review.

However, I’m very pleased to say that Klyr have since contacted me personally and completely turned the situation around.

Rochelle, their Customer Experience Lead, got in touch, apologised for how my query had originally been handled and acknowledged my concerns. Most importantly, Klyr offered to send me a replacement in a more suitable shade completely free of charge, with nothing to return and nothing else to purchase.

That is exactly the kind of customer service I had hoped for in the first place, and I have to give credit where credit is due. They listened to the feedback, took responsibility and put things right.

Having now had a proper opportunity to use the product, I should also say that I actually really like it. It applies nicely, covers imperfections and redness surprisingly well and, when blended properly, is almost invisible on the skin. For a men’s makeup product, I think it does a very good job without looking like you’re wearing makeup.

So, whilst my initial experience left me disappointed, Klyr have absolutely redeemed themselves. They handled my complaint properly, went the extra mile to resolve it and have restored my confidence in the brand.

Credit where credit’s due — thank you, Klyr. 👍🏻

27 août 2026
Avis spontané
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Réponse de Klyr Men

Hi Glen,

We're truly sorry to hear about your experience with Klyr. This is absolutely not the experience we want you to have with our brand, and we understand why you were left feeling frustrated and disappointed.

We'd really appreciate the opportunity to make this right. We'll be reaching out to you separately so we can look into your experience personally and see what we can do to resolve this for you.

We sincerely hope you'll give us the chance to turn this around and leave you with a much better experience with Klyr.

All the best,
Team Klyr

Noté 4 sur 5 étoiles

Shipping takes longer than expected

9/11/2026 UPDATE
Soon after posting my review, customer support reached out to me and offered to send me a replacement shade at no cost. They apologized for my initial experience and acknowledged they could do better. The replacement took 6 days to arrive which is much better than my original order but still longer than we've become used to in 2026. I've had a chance to use the product, and I'm still adjusting how best to apply it. A little DOES go a long way and using too much can appear like traditional concealer.
I really appreciate how this company responded and handled this experience. Based on that, I've adjusted my initial rating.
--------
Whether this Concealing Cream+ for men product works is overshadowed by the lack of infrastructure at this company.
• I ordered 2 shades on 8/10/2026. The product was finally delivered on 8/23/2026, 13 days later. Both tops on the bottles were loose with one starting to leak.
• The prices advertised are for their “Subscribe and save 20%” offer which is turned ON automatically. Thankfully I read the reviews on Trustpilot and knew to turn it off before placing my order, which slightly raised the prices but still allowed the BOGO portion of the offer.
• I’m very fair but get a lot of sun during the summer which is why I bought 2 shades to use depending on time of year. It’s summer so I’m “darker”, but the LIGHT shade is too dark and looks like make-up. I wrote to ask how to exchange for the FAIR shade.

This was the reply: “Our Shade Swap Guarantee is designed to assist customers who may have accidentally selected the wrong single shade. Because of this, orders containing multiple shades are not eligible for a shade swap, as the policy is not intended for comparing or testing different shades.”

The policy on their site states: “Our Shade Technology helps Concealing Cream+ adapt naturally to your skin tone, and you can use the shade quiz to find your best match before ordering. Still not right? You’re covered by our 100% Shade Match Guarantee we’ll send you a new shade or give you a full refund, no questions asked.”
They offered 50% Off for me to buy another bottle. That’s not happening.
• I emailed the company twice; once about the expected delivery date and then about the exchange request. Each time, after only 2 hours, I received an email asking “How would you rate the help Joan gave you?” I didn’t even have time to read/react to the responses. Enough with the feedback requests.
• There is no reference to the shade on the bottle. It’s only on the box. Another cost-cutting measure for the company but not helpful to the consumer.
• The product itself is fine (the only reason for 2 stars) but not worth all of this at these prices.

9 août 2026
Avis spontané
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Réponse de Klyr Men

Hi Kevin,

Thank you for taking the time to share such detailed feedback. I’m really sorry to hear that your experience with Klyr has been so frustrating. This is not the experience we want anyone to have with our brand, and I completely understand why you’d feel disappointed.

We’ve taken your feedback seriously, especially regarding the delivery, packaging, shade exchange, and the timing of the feedback requests.

We’ll be reaching out to you separately via email so we can look into your order and see what we can do to make this right. We genuinely hope you’ll give us the opportunity to address your concerns and provide you with a much better experience.

Thank you again for giving Klyr a chance and for being honest with us.

All the best,
Team Klyr

Noté 1 sur 5 étoiles

Just not worth it

Long time from the moment you order to the time you actually get it. After 3.5 weeks and several back and forth emails (with probably AI generated answers), I have decided to cancel the transaction.
So I never got to even try the product. If they treat their products the way they make you wait it doesn’t worth it.

23 août 2026
Avis spontané
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Réponse de Klyr Men

Hi Kenny,

We're truly sorry to hear about your experience. Waiting 3.5 weeks and having to go back and forth with our team is absolutely not the experience we want anyone to have with Klyr.

Unfortunately, delivery issues can sometimes happen outside of our direct control, such as packages being held in customs or becoming lost or stolen in transit. That said, we understand that it's still our responsibility to help investigate and support you when something goes wrong, and we're sorry we didn't provide the experience you deserved.

We'd really appreciate the opportunity to look into what happened and make things right. We'll be sending you an information request through Trustpilot, and we hope you'll respond so we can investigate this personally and follow up with you via email.

Thank you for giving Klyr a chance, and we sincerely hope you'll give us another opportunity to turn this experience around. 🙏

All the best,
Team Klyr

Noté 5 sur 5 étoiles

Great product!

21 août 2026
Avis spontané
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Réponse de Klyr Men

Hi Mike, thank you so much for giving Klyr a try! We truly appreciate your support and are so happy to have you with us. 😊

We look forward to serving you again in the future. If you ever need anything or have any questions, we're always here to help!

Noté 5 sur 5 étoiles

The product is great

The product is great! Goes on smoothly and not noticeable. I had a couple of package issues when received but was handled swiftly and professionally. 10/10 would recommend!

21 août 2026
Avis spontané
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Réponse de Klyr Men

Hi Philip, thank you so much for giving Klyr a try and for your support! We're especially glad our team could help quickly when you ran into those package issues. 😊

We truly appreciate your recommendation and look forward to serving you again in the future. If you ever need anything, we're always here to help!

Noté 4 sur 5 étoiles

Good customer service but be aware of auto renewal

Update to below. Got a reply and it’s been sorted, so kudus to them, though I’d still check any order for auto renewal just in case, cause as if I didn’t notice i presume it would have went through. Will review item once received 👍
————————————————

Not happy with this auto renewal. Bought 1 item which I thought was a standalone sale, now an email says I’m ropped in to at least buying the same item again next month which I don’t want and can’t cancel.£45. Scam, and no one at customer service has the decency to reply to my email

19 août 2026
Avis spontané
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Réponse de Klyr Men

Hi Grant, thank you for giving us the chance to make things right and for taking the time to update your review. We sincerely apologize again that we didn't get back to you sooner. As mentioned, your messages were routed to our spam folder, which is something we've occasionally seen with Outlook email addresses due to Microsoft's spam filtering. 🙏

We're really glad we were able to get everything sorted and truly appreciate you giving Klyr a second chance. We hope you enjoy your order when it arrives! 👍

If you need anything else along the way, please don't hesitate to reach out—we're always happy to help.

Noté 5 sur 5 étoiles

The service from Klyr is excellent

The service from Klyr is excellent. They responded to my queries very quickly. I purchased the Concealing Cream and it works brilliantly. I could not be happier with the product and the company.

18 août 2026
Avis spontané
Logo de Klyr Men

Réponse de Klyr Men

Hi Robert! Thank you so much for trusting Klyr and giving us a chance! We're genuinely happy to know the product has worked so well for you. This is exactly why we do what we do, and your support means a lot to our whole team. 😊

If you ever need anything, we're always here to help!

Noté 5 sur 5 étoiles

The concealer and tan drops work…

The concealer and tan drops work exactly as they say they will, and a little bit goes a long way. Great value for money.

4 août 2026
Avis spontané
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Réponse de Klyr Men

Hi! Thank you so much for the wonderful review! We're thrilled to know you're enjoying both products and getting great use out of them. Your support truly means a lot to our team! 😊

If you ever need anything, we're always here to help. 🙏

Noté 1 sur 5 étoiles

Buyer beware

Delivery never received. Tracking said "delivered to mailroom" (my building doesn't even have a mailroom). Customer service (Joan) was worse than useless. As "proof of delivery," she forwarded photos of the front door of my 200-unit apartment building and some random packages tossed on the floor of my unattended lobby. Essentially called me a liar. No help, no apology, no offer to replace or refund.

16 août 2026
Avis spontané
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Réponse de Klyr Men

Hi Joseph, we're truly sorry to hear about what happened with your delivery and, especially, how your experience with our customer service left you feeling. We completely understand how frustrating it must have been to anticipate your order only for it to be lost/stolen.

This is absolutely not the experience we want for our customers, and we're sorry that you felt your concerns weren't properly heard or addressed.

We'd really appreciate the opportunity to make this right. We'll be reaching out to you personally to look into what happened and work toward a resolution. 🙏

Thank you for bringing this to our attention. We sincerely hope you'll give us the chance to turn this experience around.

Noté 5 sur 5 étoiles

I was skeptical but really suprised

I was skeptical but really suprised. This stuff works well. Better than the brand i have been using.

18 août 2026
Avis spontané
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Réponse de Klyr Men

Hi Bradley, thank you so much for giving Klyr a chance! We're thrilled that we were able to exceed your expectations. Knowing you've found a new favorite means a lot to our team. 😊

We truly appreciate your support, and if you ever need anything, we're always here to help!

Noté 5 sur 5 étoiles

Applies very smoothly on skin

Applies very smoothly on skin and last all day without wearing off. Very nice product.

15 août 2026
Avis spontané
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Réponse de Klyr Men

Hi Michael! Thank you so much for the kind review! We're thrilled to hear you’re loving the smooth application and long-lasting finish. We really appreciate your support! 😊

If you ever need anything, we're always here to help. 🙏

Noté 5 sur 5 étoiles

Great experience

Great experience

16 août 2026
Avis spontané
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Réponse de Klyr Men

Hi, thank you so much for the lovely review! We're really happy to hear you had a great experience with Klyr. We truly appreciate your support and taking the time to share it with us! 😊

If you ever need anything, we're always here to help.

Noté 5 sur 5 étoiles

Fast and easy service from website to…

Fast and easy service from website to delivery, works well with dark circles and redness, just be careful, a little bit, not a lot, less than you think.

15 août 2026
Avis spontané
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Réponse de Klyr Men

Hi David, thank you so much for your kind review! We're really happy to hear that Klyr has been working well for you and that you had a smooth experience from ordering to delivery.

We truly appreciate your support and the helpful tip about using less—it's so true! 😊 If you ever need anything, we're always here to help.

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