Brilliant service all round, reliable, well packaged and delivered on time. Really pleased. Steve
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Lisez les avis des autres
Such poor (non existent) communication! Have been chasing an order which showed as ‘in stock’ but has not even been dispatched. Answering machine every time, and no response to emails. Very disappoi... Voir plus
The Lenz DCC product I ordered is not widely stocked or available. KMS Railtech accepted my order with the caution that not enough were in stock and a delivery would be required from Lenz and in due... Voir plus
Sold me in stock item that wasnt in stock and waited ages for refund despite requests. Kept blaming their suppliers.Had cheek halfway through dispute of sending another part order which was no good t... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
KMS Railtech is based in Alford, Aberdeenshire. We are Scotland's Digital Model Railway Specialists, stocking models in 2mm N gauge, 4mm OO gauge and 7mm O gauge. We also stock DCC (Digital Command Control) equipment, Decoders, Point Motors and Track. We are on a mission to modernise Modern Image O Gauge! With our range of 7mm project ongoing, we're sure we've something to interest you!
Coordonnées de contact
Unit 6 Donside Industrial Park, AB33 8WD, Alford, Royaume-Uni
- 01224 45 55 25
- info@kmsrailtech.co.uk
- kmsrailtech.co.uk
3,9
Bien
973 avis
Demande des avis aux clients
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N'a pas répondu aux avis négatifs
Comment cette entreprise utilise Trustpilot
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DCCConcepts Cobalt Alpha Encoder…
I had seen a DCCConcepts Cobalt Alpha Encoder a few months back at a discounted price. However when I contacted KMS none were in stock but on order. I kept an eye on the KMS website and found that the item had been restocked at the same discounted price and I received it within hree days.
18 octobre 2024
Quick service
Order was well packaged and arrived at my doorstep in Australia just a week after ordering!
17 octobre 2024
Good service overall
Good service overall although there was a delay in despatch
Goods as ordered and well packed
1 octobre 2024
Excellent Service
Excellent Quality Item, Fast Delivery and Good Comms. Many Thanks 10/10 A+
16 septembre 2024
Thanks guys, great effort all round !
Excellent customer service and communication - made my purchase from Australia straight forward and easy. Highly recommended 😎👍
26 août 2024
Good response to initial enquiry
Good response to initial enquiry, and quick completion of deal.
Many thanks.
11 septembre 2024
Long lead time
Long lead time. The only problem was it took months for the item to return to stock prior to shipping.
28 août 2024
So helpful contacted me when item no…
So helpful contacted me when item no longer available and offered an alternative explained the advantage of the alternative
29 août 2024
Hiccup
This was a pre order and after a long time contacted them to find they had it in stock but not forwarded.
Otherwise it arrived overnight in post.
8 août 2024
Polite and rapid
13 août 2024
Company Efficiency
Communication by email was really good. They suggested an alternative product when my item was out of stock and unavailable anywhere.
The order was changed and delivered promptly with no fuss.
yours , impressed , M Ridgeon
2 août 2024
My Accurascale Class 66 was delivered…
My Accurascale Class 66 was delivered very quickly in perfect condition; the last 66763 I could find from any dealer at the normal price.
2 août 2024
Sold me in stock item that wasnt in stock
Sold me in stock item that wasnt in stock and waited ages for refund despite requests. Kept blaming their suppliers.Had cheek halfway through dispute of sending another part order which was no good to me without the stock they hadnt got.
Seems regular occurrence.
17 juillet 2024
Great customer service
While what I ordered wasn’t in stock, a replacement option was offered very quickly and with little issue. Great customer service
16 juillet 2024
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