Vegetables and fruit always good, lovely sausages and eggs. Bread sadly was squished by vacuum-packing process but company responded well. Have been ordering for long weekends a s a BH treat. Would li... Voir plus
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Vegetables and fruit always good, lovely sausages and eggs. Bread sadly was squished by vacuum-packing process but company responded well. Have been ordering for long weekends a s a BH treat. Would li... Voir plus
L'entreprise a répondu
We have been buying knock knock essentials boxes and roast dinner boxes since the first lockdown and they have been a lifesaver. Fresh, delicious, seasonal veg along with quality meats and all the ess... Voir plus
Ordered the Valentine's dinner. Excellent service apart from it arriving an hour early, we were given a 2-hour time slot fortunately I hadn't gone out. Very impressed with the packaging, almost everyt... Voir plus
Great delicious amazing quality produce as ever, but I would buy more frequently if I could choose 1 or 2 items that wouldn't be included. It's such a waste when we get big bags of mushrooms which we... Voir plus
Knock Knock by Smith & Brock deliver the best quality produce and selected groceries directly to your door. Originally, we are a wholesale business supplying the best restaurants and hotels in London with the freshest, most delicious ingredients. Now, you can access these goodies too, and have them delivered right to your door. So go on, order your first box! And before you know it, we'll be knocking on your door... knock knock...
Arches 254–255 Grosvenor Terrace, SE5 0NP, London, Royaume-Uni
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Really delicious seafood box 🦀🦐🐚🐟 for a special occasion.Also thoughtful customer service - called to say that delivery would be a little later than planned due to traffic which was really appreciated! Would definitely order again!
Superb box of interesting seasonal veg. Delivered on time and presented beautifully with really helpful notes on the produce. Top marks.
Lovely food and well delivered present for mothers day. Great work!
The products were great and delivery was spot on. Had the afternoon tea delivered to my Mum for Mother's Day. She was really impressed! Would definitely order again.
Excellent service and quality of goods. Bespoke products. Fresh and of exceptional high quality. Very happy customer.
I can safely say that the delivery was delivered in perfect time, courteous delivery driver, contents in immaculate condition ... happy customer
Stephen - London
Very disappointing indeed considering cost and day in question.
I had ordered the Mother’s Day breakfast box for 2 people and it offered a delivery spot of 3am to 7am. With a young family this was perfect as with early risers breakfast is normally well and truly over by 8am and the kids and myself (Dad) had wanted to surprise mum nice and early. However by 715 the box had not arrived, there was no number to call and I had no response to the 2 emails I sent. I could only assume therefore by 745 it was not coming so we surprised mum with a normal breakfast instead. By 9am it eventually arrived (2 hours after the latest point in the specified delivery slot) but breakfast was over, children were upset and the food was a in essence a waste of money. They also sent coffee rather than the tea option which I specified.
Understand they must be busy on mother’s day and with Covid etc things are made extra complicated but it’s a premium brand with matching price but I sadly felt it had been a complete waste of my money and I have still had no correspondence from them to explain the situation at all despite sending 3 emails.
They had a strap line on the order confirmation saying ‘ We’ve got all your order details, so sit back and relax as we fill your box with the freshest artisan goodness.’ There was nothing remotely relaxing about my experience at all... quite the opposite.

Réponse de Knock Knock by Smith & Brock
Great value, top quality food that exceeded expectations. Friendly and well-timed delivery. Highly recommended.
The subscription service is awful: you are constantly sent items you have cancelled and Knock Knock’s “customer service” insist that you failed to cancel properly - despite concrete evidence to the contrary on your subscription page. The produce is nice but there is no attempt at all at environmental friendliness in the packaging and the service around these boxes is so poor the whole experience is more hassle than it’s worth.

Réponse de Knock Knock by Smith & Brock
We ordered the smaller seafood box and the berries box, it was delicious. The boxes were very well packed. I didn't give 5 stars as the delivery arrived later than what was communicated in the email.
The quality and quantity of the afternoon tea was great! It was for my aunts 75th birthday and Mother’s Day and she absolutely loved it! It made her day! The only thing that let it down was they forgot to put in the message I had sent to my aunt and the menu/contents list of the box, but apart from that I can’t fault it.
Thank you
Fantastic treatment for a Mother's Day. We loved the content and truly enjoyed it.
The only plus of Lockdown was finding Smith and Brock.. Fabulous Fruit and Veg - everything stunning - I will always use them.. fantastic service
Fabulously fresh food. Delicious and full of flavour. Unusual vegetables gave us the opportunity to try new flavours & recipes. Thank you. Love the notes too.
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