Konnected Avis 

Konnected customer support is fantastic. After troubleshooting my board they decided it was best to swap it out. In very happy.

Slow shipping speed (>2 weeks). Had to return and was charged for shipping both ways. Disappointing experience with this company, would not shop again.

Great product, fast delivery and excellent support dealing with minor item.

Easy to install.. Basic panel programming knowledge will help and got a great support from Andy which made it very easy

Product delivered as promised and works great.

I must commend the Konnected tech Andy Wolf... He tried for weeks to get me back connected to my SmartThings hub. My original Konnected device would no longer connect anymore. We tried everything. I finally came to the conclusion the unit went bad. I purchased a new one... And again Andy was there to help me connect it which was not an easy task! I have to give him a lot of credit for his patients and perseverance!

So far so good. I have had the equipment for a few months and had been working flawlessly. Customer service is also very helpful and knowledgeable. Great experience, would recommend to whoever wants to convert their wired sensors to a smart system.

Great service easy to navigate website. Thank you very much.

Used the relay to actuate outside flood lights when the alarm is sounded.

This is a cost effective product in a very small package. It is also fairly complex to set up because the necessary information is spread across numerous articles and web pages. You need to be persistent and patient. My integration with Home Assistant was easy with ESPHome and it auto-discovered the two 6-zone boards. But I had to flash the boards with their ESP firmware (which was very easy, once you find the right web page and instructions). Don't bother with the native Konnected firmware--I think it's soon to be deprecated anyhow. Also, the boards don't play well with (my) mesh networks and I had to make a router change to get them connected. Peripherals also seem to lack A-to-Z instructions for getting them to work with HA. For example, I connected a humidity/temp sensor per the Konnected diagram, then searched to figure out the mapping from zone numbers to GPIO pin so I can set up the dht sensor in HA YAML. Still not working, by the way.

Had an issue with the Ethernet not working on the pro board and after checking diagnostics data with team member sent replacement pro board and problem is resolved.

Issue was resolved quickly and painlessly and beyond my expectation.

Great products and excellent technical support!

Works as expected, this has prevented problems in the past when we get power bumps and the equipment gets locked up and needs a reset. So far, all equipment connected to these units have been working without issues.

This system is fantastic. It installed just as easily as the videos said it would, and it works perfectly. My challenge is making all of my automation software work with it, but there are plenty of videos out there to tutor that depending on what setup you have. Great product that does what it professes to do. Thanks!

. . . Excellent customer service. From placing order you have been in contact with me in case there was some customer service issue. So far, so good. I like the device I purchased (...hardwired USB-C dongle). Keep up the good work!❤️

Good price, efficient shipping

Really great customer service and follow through!

I ordered two garage opener devices. I'm finding they are creating interference between the opener fob in my car and the garage opener itself. I cannot open my doors no further away than the end of my driveway. Per konnected.io article, I have put ferrite cores on the power line of the konnected.io garage opener devices and also the power cable to the garage opener. I have also moved them a bit further away from the garage opener. Nothing is helping.