Kugan Indian online grocery is the best one in UK for quality and better prices than any other online grocery. I recommended it to all my friends and family. Particularly, their customer service and r... Voir plus
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Lisez les avis des autres
Brilliant experience and relieved to find an online store for desi groceries as where I live there is nothing! They stock my favorite brand of rice which is even difficult to get in London so thank yo... Voir plus
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Appalling courier service (APC) took 3 days to deliver despite being given a 2 hour window which kept going backwards until 6pm for 2 days on the trot. They were clearly running out of time to delive... Voir plus
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Wide selections of items to choose from. User friendly to order online. Prompt customer service responses. I have placed orders 3 times and find it very comfortable. They were all completed with nex... Voir plus
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À propos de l'entreprise
Écrit par l'entreprise
Welcome to Kugans online supermarket! We are an international online supermarket, with a variety of diverse products ranging across Sri Lankan, Indian, Pakistani, Bangladeshi, and European cuisines. With an extensive range in products, at competitive prices, Kugans are your one stop shop for all of your Asian grocery needs. We offer free next day delivery across the UK for orders placed by 12pm Mon-Thu and over £49
Coordonnées de contact
273 - 275 Ilford Lane, IG1 2SD, Ilford, Royaume-Uni
- 020 4529 0800
- hello@kugans.com
- kugans.com
4,4
Excellent
446 avis
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
I couldn't get tracking information…
I couldn't get tracking information quickly and needs to follow carefully. It is tiredful.
11 décembre 2023
Réponse : Kugans
Dear Customer,
We are sorry about the inconvenience caused to you. Hope one of our customer service got in touch with you regarding this issue. In kugans we value the satisfaction of our customers. If you need any further assistance feel free to reach us at hello@kugans.com
Thanks & Regards,
Team Kugans
Réponse : Kugans
Dear Customer,
Thanks a lot for your valuable feedback. Kindly recommend us to your friends and family members.
Thanks & Regards,
Team Kugans
Prompt and professional
7 décembre 2023
Réponse : Kugans
Dear Customer,
Thanks a lot for your valuable feedback. Kindly recommend us to your friends and family members.
Thanks & Regards,
Team Kugans
Good & not so good.
The order was prompt, but one incorrect product led to a few emails to resolve. Everything has now been resolved. I know that things can never be perfect, but communication is key and this was lacking a can be improved on.
11 décembre 2023
Réponse : Kugans
Dear Customer,
Thanks a lot for your valuable feedback. We assure you to remove such instances in future. Kindly recommend us to your friends and family members.
Thanks & Regards,
Team Kugans
Timely get the parcel
12 décembre 2023
Réponse : Kugans
Dear Customer,
Thanks a lot for your valuable feedback. Kindly recommend us to your friends and family members.
Thanks & Regards,
Team Kugans
Order never delivered
Order never delivered , chased and they said they would look into it and never reaponded any further
4 décembre 2023
Réponse : Kugans
Dear Customer,
We are sorry about the inconvenience caused to you. Hope one of our customer service got in touch with you regarding this issue. In kugans we value the satisfaction of our customers. If you need any further assistance feel free to reach us at hello@kugans.com
Thanks & Regards,
Team Kugans
I received everything fresh veg
I received everything fresh veg. Its was delivered in time.
7 décembre 2023
Réponse : Kugans
Dear Customer,
Thanks a lot for your valuable feedback. Kindly recommend us to your friends and family members.
Thanks & Regards,
Team Kugans
Réponse : Kugans
Dear Customer,
Thanks a lot for your valuable feedback. Kindly recommend us to your friends and family members.
Thanks & Regards,
Team Kugans
Réponse : Kugans
Dear Customer,
Thanks a lot for your valuable feedback. Kindly recommend us to your friends and family members.
Thanks & Regards,
Team Kugans
I have been using kugans for a very…
I have been using kugans for a very long time.Very excellent customer service.Good quality products.I get updates on my order.Very good communication between them and us customers.
30 novembre 2023
Réponse : Kugans
Dear Customer,
Thanks a lot for your valuable feedback. Kindly recommend us to your friends and family members.
Thanks & Regards,
Team Kugans
Réponse : Kugans
Dear Customer,
We are sorry about the inconvenience caused to you. Hope one of our customer service got in touch with you regarding this issue. In kugans we value the satisfaction of our customers. If you need any further assistance feel free to reach us at hello@kugans.com
Thanks & Regards,
Team Kugans
EBAL
Customer service were very helpful in clarifying matters and updating progress. Lamb meat was good quality. Parcel was well packed to preserve meat and Food products.
31 octobre 2023
Réponse : Kugans
Dear Customer,
Thanks a lot for your valuable feedback. Kindly recommend us to your friends and family members.
Thanks & Regards,
Team Kugans
Reliable and quick
Reliable and quick. We'll wrapped frozen products. Tasty and affordable frozen fish.
30 octobre 2023
Réponse : Kugans
Dear Customer,
Thanks a lot for your valuable feedback. Kindly recommend us to your friends and family members.
Thanks & Regards,
Team Kugans
Réponse : Kugans
Dear Customer,
Thanks a lot for your valuable feedback. Kindly recommend us to your friends and family members.
Thanks & Regards,
Team Kugans
Product as described and delivered very…
Product as described and delivered very very quickly
10/10
30 octobre 2023
Réponse : Kugans
Dear Customer,
Thanks a lot for your valuable feedback. Kindly recommend us to your friends and family members.
Thanks & Regards,
Team Kugans
Loved the packing!!!
Loved the packing, especially of the frozen items.
The vegetables and greens were so fresh. 👍👍
26 juillet 2023
Réponse : Kugans
Dear Customer,
Thanks a lot for your valuable feedback. Kindly recommend us to your friends and family members.
Thanks & Regards,
Team Kugans
This shop is fantastic!
This shop is fantastic!
They have many natural foods and my favourite ayurvedic skin care products. The best brands.
Delivery is always perfect and on time.
Thank you so much!
19 juillet 2023
Avis spontané
Réponse : Kugans
Dear Customer,
Thanks a lot for your valuable feedback. Kindly recommend us to your friends and family members.
Thanks & Regards,
Team Kugans
Réponse : Kugans
Dear Customer,
Thanks a lot for your valuable feedback. Kindly recommend us to your friends and family members.
Thanks & Regards,
Team Kugans
Excellent delivery
Excellent delivery, Website easy to use . Will certainly use again.
25 juillet 2023
Réponse : Kugans
Dear Customer,
Thanks a lot for your valuable feedback. Kindly recommend us to your friends and family members.
Thanks & Regards,
Team Kugans
It was easy to order the prices were…
It was easy to order the prices were good and the delivery quick, great.
3 juillet 2023
Réponse : Kugans
Dear Customer,
Thanks a lot for your valuable feedback. Kindly recommend us to your friends and family members.
Thanks & Regards,
Team Kugans
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