I took my bike in for a service and repair. It took longer than I expected, it was mainly because as a brand new store - Galway - it did not have all the parts in stock. The repair was done to a good... Voir plus
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Customer Service is what impressed me most… Friendly staff with an excellent knowledge of their range of bikes …. You have time to browse without pressure to buy… with a good range of bikes to choose... Voir plus
Eoin in Kuma Cork is a gent - hands down the best customer service I have received long after a purchase - 100% recommend
I have never been on an electric bike before and for them leave me take the bike on a long test run was fantastic as it helped us make up our mind. The person that helped us could not have been nicer... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
We are an Irish ebike manufacturer based in Dublin Ireland!
Coordonnées de contact
612 Kilshane Ave, Ballycoolin, Dublin 15 , D15 AF8E, Dublin, Irlande
- +35314979636
- info@kumabikes.com
- kumabikes.com
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 14 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Amazing experience
Amazing experience, fully irish-made bikes with all the accessories. Child seat and all, worked amazing!
Eoin in Kuma Cork is a gent
Eoin in Kuma Cork is a gent - hands down the best customer service I have received long after a purchase - 100% recommend
I took my bike in for a service and…
I took my bike in for a service and repair. It took longer than I expected, it was mainly because as a brand new store - Galway - it did not have all the parts in stock. The repair was done to a good standard and the staff were incredibly friendly and helpful as well as apologetic about the time taken. I have already recommended Kuma to my friends and I will return there when needed.
Extremely helpful and friendly service
Extremely helpful and friendly service. My Bike is going great so far.
I've already recommended them to others.
Customer Service is what impressed me…
Customer Service is what impressed me most… Friendly staff with an excellent knowledge of their range of bikes …. You have time to browse without pressure to buy… with a good range of bikes to choose from getting the one that suits me was important and l did find the one for me 😊
Professional and friendly staff highly…
Professional and friendly staff highly recommended
Ver courteous and knowledgeable about…
Ver courteous and knowledgeable about product.Facilitated a bike ride and very relaxed as I am older and appreciated the easy interaction
My bike was fixed like 3 hours earlier…
My bike was fixed like 3 hours earlier than they said it would be 😍 and the staff were really nice
Very happy with purchase
Hassle free purchase. Shane in Galway office store was great to deal with. Everything from initial test, order and pickup was great. Thanks
Very pleased
In fairness, Shane and Lauren did a great job helping me choose a bike that suited me.
Lauren is a great, knowledgeable female bike mechanic and did a great job tightening and adjusting the bike to suit my needs.
I am very pleased with the colour and style. I bought the low step s2
Great experience with Kuma bikes
Great experience with Kuma bikes. Shane and Laura were very flexible and supportive. Nothing was too much trouble. My wife loves the bike. So far no issues, but any follow on questions I had were dealt with efficiently.
Very nice staff Eoin and his team very…
Very nice staff Eoin and his team very helpful.
I have never been on an electric bike…
I have never been on an electric bike before and for them leave me take the bike on a long test run was fantastic as it helped us make up our mind.
The person that helped us could not have been nicer he let us make up our own minds without he dident bother us at all we bought 2 bikes and he gave us a discount I now know his name is Owen he was so helpful
amazing Service :D
Great and afficient advises from Eoin.
My First E Bike Purchase
Have recently purchased my first Folding E Bike Kumabikes were recommended to me by another one of their Customers.
A big Thank You To Eoin for all his hard work and help in answering all my questions and there was a lot of questions as this is my first purchase of a Bike in over 40 years.
I am now the proud owner of a Bike that suits all of my needs.
Kumabikes offer a great choice of Bikes at a competitive price. Friendly Helpful knowledgeable Staff. Well worth a visit to their Cork City shop.
Thanks for all the help and information David Miller.
Top quality customer service
We had a very smooth buying experience from Kuma. They showed fantastic customer service and handled our purchase really promptly and efficiently. They also ensured we had the correct colour bike that we were looking for and generally made it a very positive purchasing experience from start to collection.
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