I took my bike in for a service and repair. It took longer than I expected, it was mainly because as a brand new store - Galway - it did not have all the parts in stock. The repair was done to a good... Voir plus
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Customer Service is what impressed me most… Friendly staff with an excellent knowledge of their range of bikes …. You have time to browse without pressure to buy… with a good range of bikes to choose... Voir plus
Eoin in Kuma Cork is a gent - hands down the best customer service I have received long after a purchase - 100% recommend
I have never been on an electric bike before and for them leave me take the bike on a long test run was fantastic as it helped us make up our mind. The person that helped us could not have been nicer... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
We are an Irish ebike manufacturer based in Dublin Ireland!
Coordonnées de contact
612 Kilshane Ave, Ballycoolin, Dublin 15 , D15 AF8E, Dublin, Irlande
- +35314979636
- info@kumabikes.com
- kumabikes.com
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 14 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Top rate service
Kuma Bikes are great to deal with and are highly customer focused.
Highly recommend them.
I received a call with an offer to…
I received a call with an offer to upgrade my purchase due to a delay in stock item. And it was delivered that day. Excellent service.
The best Irish Brand
Buying a Kuma bike has been the best decision and investment I've ever made! The bike is truly worth every penny! It's simply
extraordinary... And although I had to wait a little while, it was worth it. The customer service is excellent, friendly, and efficient! Thank you, Kuma Bike!
Experienced and very helpful shop!
Good quality & value e-bike Kuma R1
I purchased a Kuma R1 which was an ex demo model. I do a-lot of road cycling for enjoyment and fitness. I am very pleased with my Kuma and use it mainly for commuting to work. Really good value for money and great to take advantage of the cycle to work scheme. I also got the Garda to stamp my eircode on it as a security marking which is great especially if stolen at any time.
Kuma staff displayed a number of bikes at work in NCI and while I met the guys for a brief moment they suggested dropping into a showroom when I had more time. No pushy sales the bikes sell themselves, so best of luck to the team at Kuma (Irish owned) B Kelly
Great service
Great to deal with online when ordering through the cycle to work scheme. Kept me updated with store promotions and contacted me as soon as my company paid the bill so there was no delay.
I’ve just had a 2 week check up/service on the bike too. Very friendly staff
Helpfull and very experienced
Great products and amazing staff
Great products and amazing staff. Very friendly and care about the customer.
Purchased R1 e bike in Cork Store.From…
Purchased R1 e bike in Cork Store.From the first day I went to the store the staff were very helpful and helpful with advice and I am very satisfied with my purchase. Great bike. Great company.
I was dealt with quickly and efficiently
this guys are amazing
this guys are amazing, especialy in maintenance after sale. Highly recomand. Personal advice, do an insurance to the bike if u live in Dublin
Great customer Service
I’m new to Ireland and e-bikes, and I wanted to support local businesses. So, I test rode and bought an R1 at Kuma Bikes in Cork. Adam and everyone at Kuma answered all my questions and took great care of me. Thank you Adam and Kuma.
Fantastic customer service experience with Kuma Cork
Kuma Bikes in Cork have been a pleasure to deal with from the moment I set foot in the store in August: Helpful, interested, knowledgeable and friendly.
I unreservedly recommend them to anyone prospecting for an electric bike in Cork, or any Kuma location if they’re all as good as Colin, Eoin & Oisin in Cork.
Thank you again 🙂👍
Lads did a great service on my e-bike
Lads did a great service on my e-bike, came out better than it ever was.
excellent.
Excellent service from the Lads in…
Excellent service from the Lads in Rathmines and Rathgar.. quality bike and they made the bike to work transaction flawless. Well done . Will definitely purchase a bike again from either store .
Colin’s exceptional problem-solving…
Colin’s exceptional problem-solving skills make Kuma an excellent store, as there seems to be no challenge too difficult for him to handle. If it's in his hands, it will be solved!
Great Service
Helpful, friendly and knowledgeable staff. My first port of call for any of my e-bike service and repair.
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.








