I bought 2 of these so-called air purifiers and first one started making noises. I complained to the company with no satisfaction. No refund, no replacement. Now second one has the same problem. Th... Voir plus
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Well delivery was timely ,packaging was very good,simple to use ,I bought 4 one for each bed and living room.they are very effective I notice the difference because I have breathing issues ,they are a... Voir plus
Update: I am less than one month in, and I can definitely notice a difference in my house, especially in the bedroom where our two dogs insist on sleeping with us. I am giving five stars to these io... Voir plus
L'entreprise a répondu
I live in an apartment building and everyday I could see dust and flakes of dry skin on my furniture (it was disgusting) I had to dust everyday to feel that I wasn’t breathing in all that. Since I p... Voir plus
L'entreprise a répondu
Coordonnées de contact
5826 New Territory Blvd. #731, 77479, Sugar Land, Etats-Unis
- 877-902-4274
- Hello@labcharge.com
- labcharge.com
3,7
Moyen
1 k avis
A répondu à 96 % de ses avis négatifs
Répond généralement dans un délai de 48 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
The air fresheners arrived in a timely…
The air fresheners arrived in a timely manner. They were a good price, I bought 3vand got a free. They work great. I live in a 50 year old house on a gravel road and within a few days of getting my air fresheners the old moldy smell in my house is almost gone. By the time this review posts I feel like the old moldy smell will be completely gone. Love these air fresheners.
18 février 2026
Avis spontané
Réponse de labcharge.com
Hi Christena,
Thank you so much for your wonderful review! We’re delighted to hear that your order arrived quickly and that you’re already noticing such a positive difference in your home’s air quality. It’s especially great to know the units are helping reduce that old, musty smell. We truly appreciate your support and are glad you’re enjoying them!
If I could give zero stars I would
If I could give zero stars I would! I've been using this POS for about a week and it does Nothing!
23 février 2026
Avis spontané
Réponse de labcharge.com
Hi Jeff,
We’re sorry to hear that the product has not met your expectations. We understand how disappointing that can be.
We would like the opportunity to assist and review your situation. Please contact us directly at hello@labcharge.com with your order details so our team can help you further.
We appreciate your feedback and hope to address your concerns.
I’m somewhat skeptical about certain…
I’m somewhat skeptical about certain online items but these air purifiers are a game changer. I love them and I would definitely recommend getting some for your home. We have a total of 4 and we only have used three. One in the living room one in the dining room and one in the bedroom. We saw a big difference in just a few days. Although if you have a lot of rooms in your home I would recommend getting at least 5-6 of them.
23 février 2026
Avis spontané
Réponse de labcharge.com
Hi Karen,
Thank you for your positive and detailed feedback. We’re pleased to hear that the units have made a noticeable improvement in your home’s air quality. Your recommendation and continued support are greatly appreciated.
Quick delivery
Quick delivery ! Easy to set up. Let’s see how my sinuses react after a month !!!
16 février 2026
Avis spontané
Réponse de labcharge.com
Hi Joyce,
Thank you for your review! We’re glad to hear your order arrived quickly and that setup was easy. We hope you continue to notice positive changes over the next few weeks and look forward to hearing how it goes for you!
Réponse de labcharge.com
Hi Dea,
Thank you so much for your wonderful feedback! We’re thrilled to hear that the smoking odor is gone and that you’re enjoying cleaner, fresher air. Your comfort means a lot to us, and we truly appreciate you sharing your experience!
EZ and quick purchase and glad i got 2
EZ and quick purchase and glad i got 2, for bedroom and living area! You can tell right away the air quality improvement!! I was having stuffy nose problem and improved right away! I highly recommend these little powerful ionic purifiers!
14 février 2026
Avis spontané
Réponse de labcharge.com
Hi Jean,
Thank you for your positive feedback. We’re pleased to hear that the purchase process was smooth and that you’re experiencing noticeable improvements in comfort and air quality. We appreciate your recommendation and support.
As soon as I plugged it in and I can…
As soon as I plugged it in and I can breath so much better.love them
11 février 2026
Avis spontané
Réponse de labcharge.com
Hi Christine,
Thank you for your positive review. We’re pleased to hear that you experienced immediate comfort and are happy with your purchase. We appreciate your support.
Do not do what they are advertised
Waited on submitting a review till they had been on and in place for a couple weeks. Devices were touted as being able to freshen the air and the more you got the more space you could cover so I got four. The first notable weirdness was that they are audible, meaning you hear like a factory fan once you get 2 feet from them. The other noticeable thing is no fresh clean air smell. I specifically put one in the hall across from the cat litter, hoping that it would make a big difference in this small space and surprise, it didn’t make any . So spent a lot of money and have found them absolutely not helpful in my home with dogs, cats, Family, and wasted my money.
22 février 2026
Avis spontané
Réponse de labcharge.com
Hi Ruth,
We regret that the product did not perform as you expected and apologize for the dissatisfaction you experienced. We would like to review your concerns regarding sound and performance. Please contact us at hello@labcharge.com with your order information so we may assist you promptly.
It's been a week now there's a…
It's been a week now there's a noticeable difference in the air in our house congestion is easing up coughing lessning headache are gone I'm happy with the product so far
22 février 2026
Avis spontané
Réponse de labcharge.com
Hi Robert,
Thank you for your positive feedback. We’re pleased to hear that you’re noticing improvements in air quality and overall comfort. We appreciate you taking the time to share your experience and are glad the product is meeting your expectations so far.
Customer Service
I really like this product but your customer service is most disappointing. I clicked on your offer to buy 3 get 2 free. That option wasn't available so I only got 4. I purchased the lifetime warranty then get an email asking me to purchase the warranty. When I replied to ask why, I got instructions to opt out of emails. When I replied to that I got NO response at all.
11 février 2026
Avis spontané
Réponse de labcharge.com
Hi Beth,
We appreciate your positive comments about the product and regret the confusion and lack of response you experienced regarding the promotional offer and warranty communication. Please contact us directly at hello@labcharge.com with your order information so we may review and address this matter promptly.
I love this product when we plug them…
I love this product when we plug them up , we could immediately tell the difference. We are glad that we chose to purchase them.
18 février 2026
Avis spontané
Réponse de labcharge.com
Hi Yvonne,
Thank you for your positive feedback. We’re pleased to hear that you noticed immediate results and are satisfied with your purchase. We appreciate your support and trust in our product.
Lab Charge air purifier
This small air purifier is great and is doing the job. I was surprised but very glad I finally decided to purchase this piece of equipment for my home.
7 février 2026
Avis spontané
Réponse de labcharge.com
Hi there,
Thank you for your positive feedback. We’re pleased to hear that the air purifier is performing well and meeting your expectations. We appreciate your trust in our product.
Only have had them for 4 days
Only have had them for 4 days so not sure how well they are working…
Will update in a couple weeks.
17 février 2026
Avis spontané
Réponse de labcharge.com
Hi Kim,
Thank you for your review! We appreciate you giving the units a try. Results can sometimes take a little time, and we look forward to hearing your update in a couple of weeks. Please feel free to reach out if you have any questions in the meantime!
I ordered 3 labcharge units on…
I ordered 3 labcharge units on 1/4/2026. Never received merchandise a month later. I contacted customer service and got 1 response that they were working on my order, this was approximately 2 weeks after my initial order. Finally, had to dispute the charge with my bank to get a refund. Still looking for another products.
3 janvier 2026
Avis spontané
Réponse de labcharge.com
Hi Nancy,
We sincerely apologize for the delay and frustration you experienced with your order. That is not the service we aim to provide. Please contact us at hello@labcharge.com with your order details so we can review this matter and ensure it has been properly resolved.
I was so glad I found these
I was so glad I found these. They are great and so easy to set up and care for. They have made such a difference with the air quality in our apartment. So much easier to breath and no more having to dust daily to keep things cleaner. Love them. We have 4 of them and highly recommend them for everyone.
2 février 2026
Avis spontané
Réponse de labcharge.com
Hi Calvin,
We love hearing feedback like this—thank you! We’re so glad the purifiers are helping you breathe easier and keep your home feeling cleaner. It’s wonderful that you’re enjoying them so much. We really appreciate your support!
We are so happy that we bought them
We are so happy that we bought them. We have told our family and friends.
21 février 2026
Avis spontané
Réponse de labcharge.com
Hi Paula,
Thank you so much for your kind review! We’re thrilled to hear that you’re happy with your purchase and that you’ve been sharing your experience with family and friends. Your support and recommendation truly mean a lot to us!
Great Product
Great product from Lab Charge. Received my set of 4 quickly and they're working great. Looking for to some quality air! Thank You!
21 février 2026
Avis spontané
Réponse de labcharge.com
Hi Matt,
Thank you so much for your wonderful review! We’re delighted to hear that your order arrived quickly and that your units are working great. We truly appreciate your support and hope you continue to enjoy cleaner, fresher air in your home!
I use to wake up every morning sneezing…
I use to wake up every morning sneezing and now that does not happen.
21 février 2026
Avis spontané
Réponse de labcharge.com
Hi Lawrence,
Thank you so much for sharing your experience! We’re truly happy to hear that you’re no longer waking up sneezing and that the purifier is making such a positive difference in your daily comfort. That’s wonderful to hear, and we really appreciate your feedback and support!
The ionizer is simple to setup
The ionizer is simple to setup. I was concerned initially that it wasn’t working as I expected to feel a breeze coming out of the sides where the vents are. It turns out it comes out round the sides of the circle. The flow was similar to my old ionizer so I was happy. I use one for my bedroom to help me sleep. The only question I have is this, my old ionizer had to be cleaned to get rid of dust that collected on the anode so I don’t know if it doesn’t collect dust or if it’s burnt off somehow?
20 février 2026
Avis spontané
Réponse de labcharge.com
Hi Michael,
That’s a great observation! Traditional ionizers often collect dust on internal parts that need cleaning, but this unit is designed differently and doesn’t require internal maintenance. There are no plates or anodes that collect dust—just wipe the outside from time to time and you’re all set.
LabCharge qty 2
I’ve had this for about a week and ran 2 of them in the same room. I feel it has made a difference and plan to purchase more.
13 février 2026
Avis spontané
Réponse de labcharge.com
Hi Taunya,
Thank you for your positive review. We’re pleased to hear that you’re experiencing noticeable results after a week of use. We appreciate your trust in our product and your continued support.
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