I was a bit unsure because I hadn’t heard of the store before, but the return policy made the order feel less risky. The package came in good condition and the quality was better than I expected. I wo... Voir plus
L'entreprise a répondu
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Left review more than one month ago, about not sent package, a scam. Got public information back that I ll get answer from them if I will contact, after couple of trials of calling and emailing, NOTH... Voir plus
L'entreprise a répondu
Do not order from this company. The clothing is from a warehouse in China, not Melbourne. The jumper I received after a long wait was not the one I ordered in the online picture. The return process... Voir plus
I am so disappointed to see how many people are coming here feeling frustrated and deceived by this online business. I really don't understand how someone can feel any sense of pride in themselves by... Voir plus
3,1
Moyen
63 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 32 % de ses avis négatifs
Répond généralement dans un délai de 48 heures
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I bought a knit sweater and expected it…
I bought a knit sweater and expected it to be thinner than it looked online. It turned out surprisingly soft and has already become my go to for cooler mornings. The fit was relaxed without looking oversized. Pretty happy with it.
1 juin 2026
Avis spontané
Réponse de Lalunamelbourne
Hey Matilda,
We really appreciate you taking the time to leave this review. It’s great to hear your knit sweater turned out softer than expected and has already become a go-to for cooler mornings.
We’re glad the relaxed fit worked well for you, too. If you ever need anything, feel free to contact us at support@laluna-melbourne.com, we’re here to help.
Team La Luna Melbourne
The autumn collection caught my…
The autumn collection caught my attention because everything looked wearable rather than overly trendy. I ordered a knit top and it feels like something I'll still be reaching for next year. The stitching looks neat and the fit sits nicely around the shoulders.
5 juin 2026
Avis spontané
Réponse de Lalunamelbourne
Hey Grace,
Thank you for taking the time to share this. We really appreciate it. We’re glad to hear the knit top feels wearable and timeless, and that the fit and stitching met your expectations.
If you ever need anything, feel free to contact us at support@laluna-melbourne.com. We’re here to help.
Team La Luna Melbourne
The photos on the website were pretty…
The photos on the website were pretty accurate. What showed up at my door looked like what I ordered, which shouldn't be a big deal but somehow is these days.
10 juin 2026
Avis spontané
Réponse de Lalunamelbourne
Hey Liam,
Thanks for sharing this. We really appreciate it. We’re glad to hear the item matched what you saw on the website and arrived as expected.
If you ever need anything, feel free to contact us at support@laluna-melbourne.com. We’re here to help.
Team La Luna Melbourne
Deceptive pictures. Low quality products,high price.
Deceptive advert. Not based in Melbourne orders are straight from China, low quality, overly priced. They don't respect their own return policy, they would rather give you 15% refund than take back their own trash.
6 juin 2026
Avis spontané
I ordered a sweater for a trip and…
I ordered a sweater for a trip and ended up wearing it almost every evening. Comfortable, easy to layer and not overly thick. It held its shape nicely after being packed in a suitcase too.
8 juin 2026
Avis spontané
Réponse de Lalunamelbourne
Hey James, thank you so much for your review!
We’re so glad you love your sweater, it’s a favourite of ours too! It’s great to hear it worked so well for your trip and held up nicely after packing.
We hope you enjoy it for a long time to come.
Come back anytime!
Team La Luna Melbourne
looked nicer in person
The colour of the sweater was slightly different compared to my screen, but I actually liked it more in person. The quality feels solid and it washes well too. I've already worn it several times and it still looks new.
6 juin 2026
Avis spontané
Réponse de Lalunamelbourne
Hey Rebeca,
Wow, this really made our day! We put a lot of care into every order, and it’s so great to hear that it shows.
We’re especially happy to hear you liked the colour in person and that it’s holding up well after multiple wears.
See you next time!
Team La Luna Melbourne
Picked up a few basics for everyday…
Picked up a few basics for everyday wear. Nothing flashy, just practical clothing that fits properly. Everything arrived within the estimated timeframe and the whole experience felt hassle free.
13 juin 2026
Avis spontané
Réponse de Lalunamelbourne
Hey Mason! 😊
Wow, this really made our day! We put a lot of care into every order, and it’s so great to hear that it shows.
See you next time!
Team La Luna Melbourne
autumn sale worked out
Picked up two pieces during the autumn sale and ended up keeping both. Usually one thing disappoints me but this time everything worked out.
11 juin 2026
Avis spontané
Réponse de Lalunamelbourne
Hey Charlotte! 😊
This really made our day! We put a lot of care into every order, and it’s so great to hear that it shows.
See you next time!
Team La Luna Melbourne
I received my parcel a little later…
I received my parcel a little later than expected, but they kept me updated throughout. The dress itself was worth waiting for.
11 juin 2026
Avis spontané
Réponse de Lalunamelbourne
Hey Charlotte!
Thank you for your kind review! We're delighted to hear that the dress was worth the wait and that our team kept you informed throughout the delivery process. Your patience and understanding mean a lot to us. We hope you enjoy your dress and look forward to serving you again in the future!
See you next time!
Team La Luna Melbourne
What I liked most was how easy the…
What I liked most was how easy the website was to navigate. No endless popups or confusing checkout process. Ordered a jumper and it arrived exactly as described. Nice straightforward shopping experience.
14 mai 2026
Avis spontané
Réponse de Lalunamelbourne
Hey Rory, thank you so much for your review!
We’re so glad you love Jumpers, it’s a favourite of ours too! We hope you enjoy it for a long time to come.
See you next time!
Team La Luna Melbourne
Bought the aria linen dress because…
Bought the aria linen dress because Melbourne heat is no joke. It feels breathable and not heavy which I love. Processing was quick too, shipped out in 2 days and arrived within the week.
6 mars 2026
Avis spontané
Réponse de Lalunamelbourne
Hey Chloe, thank you so much for your review!
We’re so glad you love your Aria linen dress, it’s a favourite of ours too! We hope it keeps you cool and comfortable for a long time to come.
Come back anytime!
Team La Luna Melbourne
The chloe summer maxi is just easy to…
The chloe summer maxi is just easy to throw on. No thinking needed and it still looks nice.
11 mars 2026
Avis spontané
Réponse de Lalunamelbourne
Hey Tara, thank you so much for your review!
We’re so glad you love your Chloe summer maxi, it’s a favourite of ours too! So happy to hear it’s become such an easy, no-fuss piece for you.
We hope you enjoy it for a long time to come.
Come back anytime!
Team La Luna Melbourne
The camille floral dress saved me for a…
The camille floral dress saved me for a last minute dinner. Light, comfy and no fuss at all.
25 février 2026
Avis spontané
Réponse de Lalunamelbourne
Hey Talia, thank you so much for your review!
We’re so glad you love your Camille floral dress, it’s a favourite of ours too! It’s great to hear it came through for a last-minute dinner and felt light and comfortable.
We hope you enjoy it for a long time to come.
Come back anytime!
Team La Luna Melbourne
Picked up the harper cocktail dress for…
Picked up the harper cocktail dress for a dinner thing and it worked perfectly. The fabric feels soft and doesn’t wrinkle much which I didn’t expect. It arrived in about 5 or 6 days and checkout felt secure.
11 février 2026
Avis spontané
Réponse de Lalunamelbourne
Hey Zoe,
Thank you for taking the time to share this. We really appreciate it. We’re glad to hear the Harper cocktail dress worked so well for your dinner and that you liked the soft, low-wrinkle fabric.
It’s also great to know the checkout and delivery experience felt smooth and secure.
If you ever need anything or have any questions, please feel free to contact us at support@laluna-melbourne.com. We’re here to help.
Team La Luna Melbourne
I ordered the sofia summer dress for a…
I ordered the sofia summer dress for a beach birthday and it honestly made getting ready so easy. The fabric feels light but not see through, which I was worried about. It came in about 6 days and tracking worked fine so no stress.
6 février 2026
Avis spontané
Réponse de Lalunamelbourne
Hey Mia, thank you so much for your review!
We’re so glad you love your Sofia summer dress, it’s a favourite of ours too! It’s great to hear it made getting ready for your beach birthday so easy and stress-free.
We hope you enjoy it for a long time to come.
Come back anytime!
Team La Luna Melbourne
The valentina satin dress looks more…
The valentina satin dress looks more expensive then it is. Really happy with how it fits.
10 février 2026
Avis spontané
Réponse de Lalunamelbourne
Hey Lucy, thank you so much for your review!
We’re so glad you love your Valentina satin dress, it’s a favourite of ours too! It’s great to hear you’re happy with the fit and how it looks.
We hope you enjoy it for a long time to come.
Come back anytime!
Team La Luna Melbourne
I ordered the sofia summer dress for my…
I ordered the sofia summer dress for my girlfriend and she really liked it. She said it fit true to size and felt light but still good quality. Delivery to Sydney took about a week and everything showed up in good condition.
6 février 2026
Avis spontané
Réponse de Lalunamelbourne
Hey Jack, thank you so much for your review!
We’re so glad to hear the Sofia summer dress was a great choice and that it arrived in good condition. It’s wonderful to know the fit and feel worked well, too.
We hope you both enjoy it for a long time to come.
Come back anytime!
Team La Luna Melbourne
Got the isabella evening dress for a…
Got the isabella evening dress for a wedding and I’m really glad I did. It moves nicely when you walk and doesn’t cling in odd places. Shipping took around 7 days which was okay for me.
12 février 2026
Avis spontané
Réponse de Lalunamelbourne
Hey Tia,
Wow, this really made our day! We put a lot of care into every order, and it’s so great to hear that it shows.
We’re really happy to hear that the Isabella evening dress worked so well for the wedding and that the fit and movement felt right.
See you next time!
Team La Luna Melbourne
Wore the luna off shoulder dress to
Wore the luna off shoulder dress to brunch and felt really good in it. It’s simple but still stands out a little.
23 février 2026
Avis spontané
Réponse de Lalunamelbourne
Hey Lucy,
Wow, this really made our day! We put a lot of care into every order, and it’s so great to hear that it shows.
We’re really happy to hear the Luna off shoulder dress made you feel good and gave you that simple-but-special look.
See you next time!
Team La Luna Melbourne
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