I had to contact support because I entered the wrong delivery detail. They replied faster than I expected and fixed it before the parcel went out. That kind of service makes a difference, especially w... Voir plus
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Lisez les avis des autres
Absolute crooks. Ordered a medium sized jumper that wouldn’t fit a toddler and had a rip in it. Cannot communicate with them. Despite me sending emails, a robot occasionally replies offering minimal d... Voir plus
*************WARNING WARNING************** You should be very careful buying from this site. The clothing is absolutely terrible and not what the picture shows, it will come without tags and you will... Voir plus
My blouse arrived yesterday and I tried it on straight away. The material feels light but not cheap, and the stitching around the sleeves looks clean. I paired it with jeans first and then tried it tu... Voir plus
L'entreprise a répondu
2,8
Moyen
86 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 27 % de ses avis négatifs
Répond généralement dans un délai de 48 heures
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Customer service deserves some credit
Customer service deserves some credit. I accidentally entered the wrong postcode and they sorted it out before dispatch. Saved me a massive headache.
21 juin 2026
Avis spontané
Réponse de Lalunamelbourne
Hey Layla,
Wow, this really made our day! We’re so happy we could catch the address issue in time and help avoid any stress.
We always try to make sure everything runs smoothly behind the scenes, so it means a lot to hear this.
Thanks for choosing us!
Team La Luna Melbourne
real support, fast reply
I had a question about delivery and support replied within a day. Nice to deal with real people instead of automated responses.
17 juin 2026
Avis spontané
Réponse de Lalunamelbourne
Hey Delilah,
Wow, this really made our day! We’re so happy to hear our support team could help quickly and make things feel personal for you.
We always aim to be there when needed, so feedback like this means a lot to us.
Thanks for choosing us!
Team La Luna Melbourne
easy everyday layer
I ordered a lightweight overshirt and it's become one of those things I keep throwing on without thinking. Works with pretty much everything in my wardrobe. The fabric feels comfortable and not stiff at all.
8 juin 2026
Avis spontané
Réponse de Lalunamelbourne
Hey Fergus,
Thank you for taking the time to share this. We really appreciate it. It’s great to hear the overshirt has become such an easy everyday piece for you and that the fabric feels comfortable to wear.
We’re glad it’s working well with your wardrobe; that’s exactly the kind of versatility we aim for.
If there’s ever anything you need or any questions at all, please feel free to contact us at support@laluna-melbourne.com — we’re always here to help.
Team La Luna Melbourne
I ordered a matching knit set and ended…
I ordered a matching knit set and ended up wearing it far more than I expected. It's comfortable enough for home but still looks put together when running errands. Friends have asked me where I got it multiple times already.
8 juin 2026
Avis spontané
Réponse de Lalunamelbourne
Hey Naomi,
We really appreciate you taking the time to share this with us. It’s great to hear your knit set has become such a reliable piece for both home and going out; that effortless versatility is exactly what we aim for.
It’s always nice when something gets noticed by friends, too, so we’re glad to hear that’s been the case here.
If you ever need anything or have any questions, please feel free to contact us at support@laluna-melbourne.com. We’re always here to help.
Team La Luna Melbourne
smooth order experience
The checkout process was quick and uncomplicated. Ordered in a few minutes and had tracking information shortly afterwards. The item arrived in good condition and matched the description perfectly.
6 juin 2026
Avis spontané
Réponse de Lalunamelbourne
Hey Ryder,
Thanks for sharing this. We really appreciate it. Glad to hear the checkout was smooth and your order arrived as expected in good condition.
If you ever need anything, feel free to contact us at support@laluna-melbourne.com — we’re here to help.
Team La Luna Melbourne
The autumn collection caught my…
The autumn collection caught my attention because everything looked wearable rather than overly trendy. I ordered a knit top and it feels like something I'll still be reaching for next year. The stitching looks neat and the fit sits nicely around the shoulders.
5 juin 2026
Avis spontané
Réponse de Lalunamelbourne
Hey Grace,
Thank you for taking the time to share this. We really appreciate it. We’re glad to hear the knit top feels wearable and timeless, and that the fit and stitching met your expectations.
If you ever need anything, feel free to contact us at support@laluna-melbourne.com. We’re here to help.
Team La Luna Melbourne
Deceptive pictures. Low quality products,high price.
Deceptive advert. Not based in Melbourne orders are straight from China, low quality, overly priced. They don't respect their own return policy, they would rather give you 15% refund than take back their own trash.
6 juin 2026
Avis spontané
I ordered a sweater for a trip and…
I ordered a sweater for a trip and ended up wearing it almost every evening. Comfortable, easy to layer and not overly thick. It held its shape nicely after being packed in a suitcase too.
8 juin 2026
Avis spontané
Réponse de Lalunamelbourne
Hey James, thank you so much for your review!
We’re so glad you love your sweater, it’s a favourite of ours too! It’s great to hear it worked so well for your trip and held up nicely after packing.
We hope you enjoy it for a long time to come.
Come back anytime!
Team La Luna Melbourne
looked nicer in person
The colour of the sweater was slightly different compared to my screen, but I actually liked it more in person. The quality feels solid and it washes well too. I've already worn it several times and it still looks new.
6 juin 2026
Avis spontané
Réponse de Lalunamelbourne
Hey Rebeca,
Wow, this really made our day! We put a lot of care into every order, and it’s so great to hear that it shows.
We’re especially happy to hear you liked the colour in person and that it’s holding up well after multiple wears.
See you next time!
Team La Luna Melbourne
Picked up a few basics for everyday…
Picked up a few basics for everyday wear. Nothing flashy, just practical clothing that fits properly. Everything arrived within the estimated timeframe and the whole experience felt hassle free.
13 juin 2026
Avis spontané
Réponse de Lalunamelbourne
Hey Mason! 😊
Wow, this really made our day! We put a lot of care into every order, and it’s so great to hear that it shows.
See you next time!
Team La Luna Melbourne
autumn sale worked out
Picked up two pieces during the autumn sale and ended up keeping both. Usually one thing disappoints me but this time everything worked out.
11 juin 2026
Avis spontané
Réponse de Lalunamelbourne
Hey Charlotte! 😊
This really made our day! We put a lot of care into every order, and it’s so great to hear that it shows.
See you next time!
Team La Luna Melbourne
I received my parcel a little later…
I received my parcel a little later than expected, but they kept me updated throughout. The dress itself was worth waiting for.
11 juin 2026
Avis spontané
Réponse de Lalunamelbourne
Hey Charlotte!
Thank you for your kind review! We're delighted to hear that the dress was worth the wait and that our team kept you informed throughout the delivery process. Your patience and understanding mean a lot to us. We hope you enjoy your dress and look forward to serving you again in the future!
See you next time!
Team La Luna Melbourne
What I liked most was how easy the…
What I liked most was how easy the website was to navigate. No endless popups or confusing checkout process. Ordered a jumper and it arrived exactly as described. Nice straightforward shopping experience.
14 mai 2026
Avis spontané
Réponse de Lalunamelbourne
Hey Rory, thank you so much for your review!
We’re so glad you love Jumpers, it’s a favourite of ours too! We hope you enjoy it for a long time to come.
See you next time!
Team La Luna Melbourne
Bought the aria linen dress because…
Bought the aria linen dress because Melbourne heat is no joke. It feels breathable and not heavy which I love. Processing was quick too, shipped out in 2 days and arrived within the week.
6 mars 2026
Avis spontané
Réponse de Lalunamelbourne
Hey Chloe, thank you so much for your review!
We’re so glad you love your Aria linen dress, it’s a favourite of ours too! We hope it keeps you cool and comfortable for a long time to come.
Come back anytime!
Team La Luna Melbourne
The chloe summer maxi is just easy to…
The chloe summer maxi is just easy to throw on. No thinking needed and it still looks nice.
11 mars 2026
Avis spontané
Réponse de Lalunamelbourne
Hey Tara, thank you so much for your review!
We’re so glad you love your Chloe summer maxi, it’s a favourite of ours too! So happy to hear it’s become such an easy, no-fuss piece for you.
We hope you enjoy it for a long time to come.
Come back anytime!
Team La Luna Melbourne
The camille floral dress saved me for a…
The camille floral dress saved me for a last minute dinner. Light, comfy and no fuss at all.
25 février 2026
Avis spontané
Réponse de Lalunamelbourne
Hey Talia, thank you so much for your review!
We’re so glad you love your Camille floral dress, it’s a favourite of ours too! It’s great to hear it came through for a last-minute dinner and felt light and comfortable.
We hope you enjoy it for a long time to come.
Come back anytime!
Team La Luna Melbourne
Picked up the harper cocktail dress for…
Picked up the harper cocktail dress for a dinner thing and it worked perfectly. The fabric feels soft and doesn’t wrinkle much which I didn’t expect. It arrived in about 5 or 6 days and checkout felt secure.
11 février 2026
Avis spontané
Réponse de Lalunamelbourne
Hey Zoe,
Thank you for taking the time to share this. We really appreciate it. We’re glad to hear the Harper cocktail dress worked so well for your dinner and that you liked the soft, low-wrinkle fabric.
It’s also great to know the checkout and delivery experience felt smooth and secure.
If you ever need anything or have any questions, please feel free to contact us at support@laluna-melbourne.com. We’re here to help.
Team La Luna Melbourne
I ordered the sofia summer dress for a…
I ordered the sofia summer dress for a beach birthday and it honestly made getting ready so easy. The fabric feels light but not see through, which I was worried about. It came in about 6 days and tracking worked fine so no stress.
6 février 2026
Avis spontané
Réponse de Lalunamelbourne
Hey Mia, thank you so much for your review!
We’re so glad you love your Sofia summer dress, it’s a favourite of ours too! It’s great to hear it made getting ready for your beach birthday so easy and stress-free.
We hope you enjoy it for a long time to come.
Come back anytime!
Team La Luna Melbourne
The valentina satin dress looks more…
The valentina satin dress looks more expensive then it is. Really happy with how it fits.
10 février 2026
Avis spontané
Réponse de Lalunamelbourne
Hey Lucy, thank you so much for your review!
We’re so glad you love your Valentina satin dress, it’s a favourite of ours too! It’s great to hear you’re happy with the fit and how it looks.
We hope you enjoy it for a long time to come.
Come back anytime!
Team La Luna Melbourne
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