Lambandveilstore Squarespace Avis 

I really wanted to give this seller the benefit of the doubt.

Before ordering, I had come across comments from other customers expressing concerns about orders not being fulfilled. Rather than assuming the worst, I chose to be patient and gave the seller every opportunity to demonstrate that my experience would be different.

After placing my order, I was told it had been dispatched, yet my Shopify order remained marked as "Processing." When I queried this, I was told there had been a website migration and that the order status was no longer updating. I was also promised a copy of the shipping label and proof of postage. Despite waiting and following up, this evidence was never provided.

The seller then offered me a full refund, which I accepted. Unfortunately, after accepting the refund, I received no further response and the refund has not been processed.

Throughout this process, I remained polite, patient, and willing to work directly with the seller. I gave ample time for responses, requested only reasonable evidence that the order had been dispatched, and hoped to receive the item rather than seek a refund. Unfortunately, after repeated promises and a lack of follow-through, I have been left without the order, without the promised proof of dispatch, and without the refund that was offered.

I sincerely hope other customers have a better experience than I did, but based on my own experience, I cannot recommend purchasing from this store.

Scammer. I’m pretty sure only like 3 out of 100 people get their order. I don’t understand why. If you want a refund you have to do it through your bank. She will act as if she cares at first when you dm about the query but nothing gets done. And sending out pr boxes but not to anyone else. Fkng ridiculous. I’m not sure how the website is still up because literally everyone complains (if your comment doesn’t get deleted)

My order has never shipped. Mailed multiple times for information and never got a reply. Wouldn’t recommend buying here. Commented on their instagram about it and the comment was removed without any contact.

this is a scam unfortunately. i ordered december 21st and 22nd, then i tried to cancel my order because i read some shady reviews on their tiktok page. i contacted customer support and they seemed helpful at first, and told me to wait until it arrived and then i could return it. i asked for a shipping confirmation because i hadnt got any, and they said it was shipped. april comes and still no sign of the package, and i saw more and more bad reviews on their old tiktok account. i tried contacting customer support again, they answered one email, then stopped answering all together. i filed for a dispute with my bank and luckily got my money back. do not order from this site, its a total scam. if you have ordered something, file for a dispute.

BEWARE❌
Ordered last year and managed to get a refund with bank. They keep pushing back for time so you can't claim with your bank. They only seemed to have sent to influencers. As I believe their last account got banned from being reported. It's a shame because they have beautiful pieces. Me and some others came together as we went through the same thing. Hoping you can get refunded guys🤞💕

This website is an absolute scam. The videos posted look very realistic. The seller will not dispatch the item and will stop replying to emails after saying something along the lines of there being an issue with the delivery. Do NOT fall for this. I ordered in December 2025 and have still not received this item.

Agree with others, pretty sure this website is a scam. I ordered something in January that I’m still waiting for and after emailing the company twice, they replied saying they’re still trying to figure out what has happened. I don’t think I’m ever going to receive my order :(

I ordered a necklace as a gift for my partner, with the processing time said to be ‘2 weeks’ the product had more than enough time to arrive when it should have.
Unfortunately the necklace never arrived. A month after the order the item hadn’t arrived, so I emailed the shop and initially got a very reassuring email confirming my order had been dispatched. So I waited patiently understating that sometimes courier services can often be at fault for bad delivery times, but I still never got the item. So I emailed the store on 3 separate occasions several weeks apart but stopped getting any kind of replies. I’m under the assumption I will not got my item and the shop is a scam.
Very disappointing.