Lamentist Avis 

25
•
TrustScore 4 sur 5

3,9

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Lisez les avis des autres

Noté 5 sur 5 étoiles

A very happy purchase. I have ordered jeans from this brand on two separate occasions and have been truly impressed both times. The quality is absolutely exceptional and makes for a fine addition... Voir plus

Noté 5 sur 5 étoiles

Ordered the backstage arrived fast fit like in the photos and make the legs look longer because of the jeans cut Good quality denim, still keep their colour even though I’ve worn them to multiple ev... Voir plus

Noté 1 sur 5 étoiles

Terrible overall experience. The jeans that I've ordered do NOT look like they're advertised. It's literally a different model. I mentioned this problem to their customer service, which they just... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Excellent designs. The quality is really good. Shipping can take a while, but once shipped delivery was quick.


Coordonnées de contact

3,9

Bien

TrustScore 4 sur 5

25 avis

5 étoiles
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1 étoile

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A répondu à 100 % de ses avis négatifs

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3,9

Tous les avis

(25)

25 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Excellent designs

Excellent designs. The quality is really good. Shipping can take a while, but once shipped delivery was quick.

1 août 2026
Avis spontané
Noté 5 sur 5 étoiles

Great product great experience

Some of the reviews made me nervous but I had a great experience. My order was shipped within a reasonable timeframe and I love the jeans I received, the sizing fits me perfect and is consistent with what is stated on their website. I would not hesitate to order from Lamentist again

18 août 2026
Avis spontané
Noté 5 sur 5 étoiles

the perfect jeans

wow… never found a jean that fit better. when i wear lamentist my ass looks great, my legs look long. amazing customer service too. 5 stars. lamentist is the future.

13 août 2026
Avis spontané
Noté 1 sur 5 étoiles

Really upset about my order

i was really looking forward to recieve my jeans, after my order but after all im really upset with how everything went.

i bought the jeans the 10th of april, it was a pre order 4/6 weeks, im used to pre oders and know sometimes a delay can occur. I got the jeans today after 16 weeks wich is 10 weeks longer than the estimated shipping time, like is said delays can happen and i can’t really say a thing about it, but the thing was there was no communication almost until the last week before shipping.

Shipping a pre order 10 weeks after the estimated shipping time could happen even tho it’s unacceptable, i understand that brands sometimes have problems out of their hands. But their was no communication at all.

Finally i recieved my jeans, The jeans were extremely sticky when I took them out of the package. The fabric was stuck together and I had to carefully separate the parts. And on top off that they didn’t fit me wich i was really sad about. In total i paid €300+ euros (including customs) for these jeans and im highly dissapointed. I think if you are selling at this price point the quality and logicstics are unacceptable.

4 août 2026
Avis spontané
Logo de Lamentist

Réponse de Lamentist

Hi, we’re genuinely sorry about the experience you had with this order, particularly the delay. The original 4–6 week estimate was unfortunately extended due to the specific fabric selling out, followed by unexpected delays with both overseas and UK customs. While these circumstances were outside of our direct control, we completely understand that the overall wait was far too long.

We were regularly posting updates regarding the delays through our Instagram, but we also recognise that customers shouldn’t have to rely on social media to know what is happening with their individual order. Because of this, we’ve now introduced a live Track Your Order page, where customers can see the current production stage and updates for their order. This was specifically introduced to prevent situations like this going forward.

Regarding the jeans arriving sticky: this can occasionally happen with heavily waxed denim during international transit. Packages can pass through very warm environments, and changes in temperature can cause the waxed surfaces to temporarily stick together. They separate easily and this does not damage or compromise the denim.

We also want to clarify that we absolutely accept size exchanges. If the jeans don’t fit, please email us and we’ll be happy to arrange an exchange and help you find the correct size.

We stand behind the quality of our garments and put a huge amount of time into our fabrics, construction, finishing and fit, so we’re sorry that the delays and initial experience with the jeans left you feeling otherwise. Please get in touch with us directly and we’ll do our best to resolve this for you.

Noté 5 sur 5 étoiles

Great Quality for the Price

Been a fan of the brand for a long time, their quality never disappoints and to be honest has been getting better and better day by day. Had their wax jeans for a long time and recently their wax jacket now and none of the wax has worn off one bit since I bought it almost 2 years ago, honestly 10/10

29 juillet 2026
Avis spontané
Noté 5 sur 5 étoiles

great brand, great jeans

I own four pairs of their jeans, and never once I have had an issue with the brand!
The shipping has always been fast or unexpectedly early, never has been over the original given time.
the jeans themselves are actually super flattering, hence the four pairs, which is hard to find as a woman in this sort of style space. my favourite style of jeans from them are the skinnies, i always get the most compliments while wearing them
i’ve been buying from lamentist for just about a year now, and the quality with each drop gets better and better, there is no detail left behind which i really appreciate
i don’t usually buy from brands i find off social media, but lamentist has never failed me, shoutout lamentist!!

27 juillet 2026
Avis spontané
Noté 5 sur 5 étoiles

Ordered the backstage jeans

Ordered the backstage arrived fast fit like in the photos and make the legs look longer because of the jeans cut
Good quality denim, still keep their colour even though I’ve worn them to multiple event nights and travelled with them. Looking into buying the velvet or more as a backup

26 juillet 2026
Avis spontané
Noté 5 sur 5 étoiles

Definitely worth the money

A very happy purchase. I have ordered jeans from this brand on two separate occasions and have been truly impressed both times. The quality is absolutely exceptional and makes for a fine addition within my luxury jeans collection. They will easily last me 10-20 years.

The order came within 10 days and fit exactly as stated on the size chart.

I am very impressed 👍🏻

18 juillet 2026
Avis spontané
Noté 1 sur 5 étoiles

Too expensive for the quality + €80 shipping fee.

I paid €220 for the jeans plus €80 in customs fees for France—it’s completely outrageous. The material is very stretchy and thin/lightweight; the cut is good, but it is absolutely not worth the price.

16 avril 2026
Avis spontané
Logo de Lamentist

Réponse de Lamentist

Hi Vincent,

We’re sorry to hear you feel disappointed with your purchase.

The jeans you ordered are clearly listed on the product page as being made from 98% cotton and 2% elastane. We chose this fabric intentionally, not as a cost-saving measure. The goal was to create a lightweight pair of jeans that are comfortable to wear throughout the summer, while allowing the skinny silhouette to fit a wider range of body types. A 100% cotton denim would have been considerably more rigid and less accommodating to achieve the fit we designed.

We also pride ourselves on the quality of our garments, and it’s something many of our customers regularly praise us for. That’s why we’re genuinely sorry that your experience hasn’t reflected the standard we aim to deliver.

Regarding the customs charges, these are unfortunately set by your country’s customs authorities and are outside of our control. We completely understand that unexpected import fees can be frustrating.

We can see your order was delivered almost two months ago, and we haven’t received any emails regarding the fit or quality. We offer exchanges and returns, and if you’d reached out we’d have been more than happy to help.

If you’d still like to resolve this, please send us an email and we’ll do everything we can to make things right. Our goal is for every customer to be happy with their purchase, and we’d appreciate the opportunity to rectify the situation.

Noté 5 sur 5 étoiles

consistently perfect brand

consistently perfect brand

ive purchased from lamentist 4 times now and theyve never let me down. my last order was for the napoleon jacket and to be honest i think the quality rivals that of high fashion houses.

cant wait to see where the brand goes

5 juin 2026
Avis spontané
Noté 1 sur 5 étoiles

Do not order from these jokers

Do not order from these jokers

First off “in stock ready to ship next day” took 9 days to arrive, ordered a size medium based on their size chart, they come and had the measurements of a women’s small, asked to be provided a returns label as they’re not as described said I had to cover shipping WHICH IS AGAINST THE LAW I did in the end as I couldn’t be bothered arguing any more

All I can say is if you want over priced Zara quality with slow shipping, wrong measurements and rubbish customer service go with these 👍

Waiting for some half ass explanation of how they take these things seriously and it’s “their returns policy” doesn’t trump the law pal

To your reply

I know my measurements that’s why I ordered my size according to your size chart I suggested you actually take one of your products and compare it to your size chart because they don’t match up at all, and I think it’s you who has to have a google mate if a product isn’t as described return must be covered by you under the consumer rights act

17 mai 2026
Avis spontané
Logo de Lamentist

Réponse de Lamentist

We’re sorry to hear you had a disappointing experience with your order. We always aim to provide the best possible service and never want a customer to feel let down.

To clarify, our returns process is fully compliant with UK consumer law, A quick google search will show that return shipping being paid by the customer is perfectly legal, as we always cover shipping to the customer, we kindly request that the customer pay for return shipping. This is all clearly stated in our shipping and returns policy prior to purchase, customers are responsible for return postage costs unless an item is faulty or incorrect. Your order was processed in line with this policy.

Regarding sizing, all garments are produced to the measurements listed on the size chart provided on the product page, and we always recommend comparing these measurements carefully before ordering. Our fits are intentionally designed with a specific silhouette in mind, which may differ from standard high street sizing.

We also have to strongly disagree with the comments regarding quality. Our denim is what the brand is most recognised for, with a large number of returning customers specifically purchasing from us because of the fabrics, washes, and construction quality we use.

That said, we genuinely appreciate all feedback and are sorry again that your experience did not meet expectations.

Edit: Please could you email our customer support with images of the item, Of course if the measurements are off then we can find a solution that works for you, whether it be a size exchange or refund.

Noté 5 sur 5 étoiles

Genuinely Speaking One Of My Favourites

Lamentist has to be hands down one of the most promising & underrated brands based out of London.

Been a loyal customer for years now & the quality of their products just keeps getting better & better. I’m pleasantly surprised every single time. Compared to other contemporaries, their clothes feel like they should be worth five times what they would charge & would even rival luxury design houses in terms of feel, comfort & wearability.

I’ve faced minor delays before with pre-orders but the customer support team dealt with it with so much kindness & professionalism I was taken aback by the level of intricacy put into this independent brand.

Highly recommend.

1 juin 2026
Avis spontané
Noté 1 sur 5 étoiles

Not trustful at all

My experience with The Lamentist has been extremely disappointing and unprofessional.

I initially ordered a pair of jeans that were sold as a pre-order item. As requested, I patiently waited the advertised 3–4 weeks for production and shipment. During that waiting period, the brand released a hoodie with a fur-lined hood, which I also purchased.

After some time, The Lamentist posted on Instagram that all pre-order jeans had been shipped and that the hoodies had been sent out as well. Since I had not received any tracking information, I left a comment asking for an update. Reaching out by email seemed pointless, as customer support has a reputation for being unresponsive.

The response I received was that it was a day off and that someone would get back to me on the next business day. I found this strange, as it should have taken very little effort to simply confirm whether my orders had been shipped or not.

Four days later, I finally received an email stating that due to the situation in my country, they had no shipping providers available to deliver to my location. This explanation makes no sense. The company ships through UPS, and UPS has continued delivering to my country throughout this period.

As a result, I can only conclude that the issue was not logistics but the personal or political views of the brand’s owner. Regardless of the reason, making a customer wait nearly a month only to provide an explanation that appears to be false is completely unacceptable.

What is particularly frustrating is that neither of my orders was rejected when they were placed. Nobody noticed the shipping address for almost a month. Nobody contacted me proactively. The website continued allowing customers from my country to place orders. If shipping was truly impossible, why was the order accepted in the first place? Why was the shipping option not removed? Why was I not informed immediately?

This level of communication and customer service is deeply unprofessional. I would not recommend doing business with a brand that handles customers this way. If they are willing to cancel orders after weeks of waiting and provide questionable explanations, it raises concerns about what other decisions they may make based on their own principles rather than professional business practices.

At the time of writing, I am still waiting for my refund. According to their email, it should have already been processed, yet I have received nothing. It appears that I may once again have to resort to leaving public comments on Instagram just to get a response from the company.

27 avril 2026
Avis spontané
Logo de Lamentist

Réponse de Lamentist

Hi thank you for taking the time to write this, and we're sorry your experience fell short. You're right that the communication around your order wasn't good enough, and we take that seriously.

To clarify the outcome: we were unfortunately unable to fulfil shipping to Isreal, and a full refund has been issued from our end. Refunds can take several business days to appear depending on your payment provider — if it hasn't landed by 1-3 business days, please reply to your order email and we'll send you confirmation of the refund reference so you can follow it up with them directly.

We've also reviewed our checkout so that orders we can't fulfil aren't accepted in the first place. That should have been caught before you ever placed your order, and we apologise that it wasn't. If there's anything outstanding, please reach us at support@lamentist.com and we'll deal with it directly.

As an end note, one of the brand owners is Lebanese. take that how you will.

Noté 5 sur 5 étoiles

Talk about a good pair of jeans

The quality of Lamentist jeans is insane. The skinny jeans are the best around because they’re so stretchy, soft, and comfortable while maintaining a tight, somewhat stacked, silhouette. Never have I had skinny jeans that I don’t mind, let alone enjoy, wearing all day. I’m also a big fan of the flares which are infinitely flattering and comfortable. The tops are also great and, of course, go perfectly with the jeans. It’s awesome finding a smaller brand that cares so much about the design and quality of their clothes and also has good customer service.

1 août 2025
Avis spontané

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