The items purchased were described in detail on the listing including one critical dimension that other sellers ignored. Whilst the cost per unit was higher than I was comfortable with, this was the o... Voir plus
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Have bought before from Lancashire Lighting, but still checked for competitive price. It turns out they were the cheapest for this item, so I ordered from them again. The two lights ordered were well... Voir plus
Ordered an in stock item on 23rd February, with estimated delivery in 2-3 working days. 2nd April, still no item and no communication. Live chat is not actually live - managed to get a response once a... Voir plus
Ordered Thursday paid for next working day courier wasn’t expecting it Friday, but would expect Monday but it’s still not turned up at end of Tuesday no updates very poor. Left feelin bin scammed If... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Welcome to Lancashire Lighting, your one stop online lighting megastore bringing you high quality lighting at discounted prices. We are one of the most well-known and reputable lighting wholesalers in the UK. We are a small family-run business who operate on a national scale. You will find a wide selection of products for the home and garden all at discounted prices. For the past 70 years we have been supplying lighting to high-street retailers and the general public. We have accounts with all leading lighting manufacturers such as: Inspired Lighting, Dar, Diyas, Mantra, Searchlight, Eglo, Endon, Philips plus many more.
Coordonnées de contact
2,8
Moyen
1 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
N'a pas répondu aux avis négatifs
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Great company
It’s always a leap of faith when ordering online from an unknown company but I shouldn’t have been concerned. After placing my order, I received regular updates on the delivery and it arrived in just a few days. The item was just as advertised and now installed look great. Thank you Lancashire lighting, I’ll definitely be a returning customer.
7 octobre 2023
The carriage charge was expensive
The carriage charge was expensive, the item took a long time to arrive, the item is not as displayed on the website and help function wasn't very helpful.
7 octobre 2023
Easy to order.
Easy to order.
Item delivered on time.
Item packaged really well, and was good quality.
7 octobre 2023
Fast and efficient
My purchase arrived within a few days of ordering. Very well packaged as stated on the box fragile . More than pleased with my purchase
5 octobre 2023
Great lights and service.
We placed our online order on a Monday and it was delivered two days later in the advised time slot -GREAT. Unfortunately the light assembly was slightly faulty but it only needed a short phone call and a replacement was arranged for two days later. This came on time and was installed within 24 hours. WE ARE VERY PLEASED WITH OUR NEW LIGHTS AND THE EFFICIENT, FRIENDLY SERVICE.
18 septembre 2023
Poor
The light I ordered initially came really quickly but upon opening it I found that a significant glass element was completely broken. I contacted Lancashire lighting immediately and got an initial response but have had no further communication from them since, despite sending emails and questions. It has been a week since they gave me any information and I have no idea what is going on with a replacement piece or if I should push for my money back. Very frustrating. Due to this I am Not sure they are very organised or trustworthy.
16 septembre 2023
Prompt despatch of our 2 lamps and…
Prompt despatch of our 2 lamps and excellent packaging. Some self assembly but very simple. Very pleased with our purchases.
16 septembre 2023
They were really helpful when I needed…
They were really helpful when I needed to amend an order following a conversation about the product I'd ordered. The new order arrived very quickly and, given the fragile nature of the glass shades they were really well packed and there was no damage.
16 septembre 2023
Great service prompt delivery and the…
Great service prompt delivery and the light looks fantastic
14 septembre 2023
Excellent service.
20 septembre 2023
Still no delivery
Been sent this link twice, contacted customer service 3 times and still waiting for a response as to where my order us. Hopefully I get a reply soon and recieve my order 2 weeks after ordering a 2 day delivery item
11 septembre 2023
I ordered a £200 ceiling light on the…
I ordered a £200 ceiling light on the 12th sept 23. The ordered stated 2-3 days delivery no sign of the light! I contacted Lancashire lighting direct on 3 separate occasions and was told they would get back to me still waiting and to make the matter worse they have asked me on 2 occasions to rate the product I never received. I have never experienced such poor service.
12 septembre 2023
Lovely product
Lovely product, accurate description, good delivery. Far too much packaging requiring customer driving to another retailer - also plastic tape.
18 septembre 2023
I ordered a pair of light fittings…
I ordered a pair of light fittings online, truly happy with my purchase, I then received a phone call from LL to say I had not ordered the accompanying fittings for the said purchase which would render it unusable, much appreciated.
The only thing I would suggest is that both the clustered light and fittings should truly be sold together as a set.
18 septembre 2023
Quick and efficient service
15 septembre 2023
Took my money but never delivered
Took my money but never delivered. PayPal had to step in and retrieve my money.
9 septembre 2023
Delivered within 24 hours
Delivered within 24 hours well packaged. Light looks fantastic.
2 septembre 2023
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.