Lancashire Sports Repairs Avis 

153
TrustScore 5 sur 5

4,9

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Lisez les avis des autres

Noté 5 sur 5 étoiles

I was about to throw some clothing and footwear away, when my daughter suggested I should repair what I had, better for the environment, my pocket and they wont need wearing in again. So I sent over... Voir plus

Noté 5 sur 5 étoiles

Using the online forms to describe and detail the repairs required, I packaged my Spidi one piece motorcycle leathers up and sent them to LSR. As promised, they contacted me the following day to infor... Voir plus

Noté 5 sur 5 étoiles

I brought in two Rukka Goretex motorcycle jackets with broken zips and a pair of trousers with a hole in the knee, I was unsure if they were repairable but I wanted to look into repairing them due to... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Wow! Very impressed by the repairs to my much loved & used/abused 1990 vintage Karrimor Condor rucksac!!! Once though it was beyond repair, but it arrived back today and I trying to work out how t... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Loisirs & artisanat

Informations provenant de diverses sources externes

The UK's leading repair specialist of outdoor gear. Walking, camping, climbing, outdoor clothing and footwear repairs.


Coordonnées de contact

4,9

Excellent

TrustScore 5 sur 5

153 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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4,9

Tous les avis

(153)

30 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Excellent repair service- thanks guys.

I have submitted multiple items of gear to the LSR team over many years, all repaired to the same excellent high standard with first rate value for money including shipping costs.
Recently I sent a pair of Hanwag boots to be repaired under warranty and considering the current restrictive c-virus working conditions, the boots were receipted, assessed, repaired and returned within a very short period of time having been repaired to the usual LSR high standard.
The team has always been professional, efficient and courteous in their interaction with me as a customer, I cannot recommend LSR highly enough.
Many thanks guys, great work.

11 mai 2020
Avis spontané
Logo de Lancashire Sports Repairs

Réponse de Lancashire Sports Repairs

thank you for taking the time to leave such a positive review, in these very difficult times we really do appreciate you taking the time.
Regards
L.S.R

Noté 1 sur 5 étoiles

Shoes took over 3 months to repair and one needed to be reworked

Shoes took over 3 months to repair. one shoe (of 4 shoes repaired) fell apart. Argued that I stored them in the heat in April causing glue to fail ! reluctantly repaired the shoe and charged postage. Would not recommend if you want your shoes back in a reasonable time or plant to climb in the warm.

11 mai 2020
Avis spontané
Logo de Lancashire Sports Repairs

Réponse de Lancashire Sports Repairs

Dear Mr Winmill,
I am sorry to read your one star review. As you know the coronavirus has meant that we have a very limited staff and already had a big back log of work which is why it had taken so long to return them back to you. When you received the repaired rock boots you mentioned that both pairs were of a satisfactory quality but after putting them in a room for a few days you inspected them again and the toe bumper and also the sole unit had somehow managed to come loose.
It would be possible for part of the repair to come loose with use but not if they have not even been worn so the only explanation is that they were stored somewhere that was too hot and this re activated the adhesive. Although this is accidental customer damage and not a faulty repair I asked you to return them for a free of charge repair and that all you had to pay was the postage cost, I believe in this case that this was very fair.
Regards
David

Noté 1 sur 5 étoiles

Very bad boot repair

I had a pair of Meindl Vacuum boots resolved by LSR , I rarely wore these boots as I had newer boots I used but after wearing them several times I noticed that the new soles were coming off and on closer inspection appeared not to have been glued in some areas at all. I would give a zero rating if I could as I sent these boots from Ireland , as LSR had been recommended by an outdoor shop here. I am very disappointed at the results of the repair as it cost £80 plus P and P and I would not recommend LSR on my own experience of their repairs.

29 mars 2020
Avis spontané
Logo de Lancashire Sports Repairs

Réponse de Lancashire Sports Repairs

Hi Mr Donoghue,
I am sorry that it has taken so long to reply but we have only today joined trust pilot .
We dont get many complaint but if we do get one then its only fair to actually tell us of the complaint and let us try to put it right rather than just leave a bad rating because anyone who has ever repaired anything knows that it can go wrong sometimes.
Unfortunately I cant find you on our data base so I dont know when we repaired these for you but we do guarantee all our repairs for six months, if yours are within this warranty period please contact us to discuss on 01282 439109
Regards
L.S.R

Noté 5 sur 5 étoiles

Favourite Goretex jacket given new lease of life

Severely saddened when the front zip on my all-time favourite Goretext jacket, a Mountain Equipment Changabang, broke just before Christmas. Assumed I'd have to bury it, because the zip malfunction made it completely unusable, which seemed a ridiculous waste. Found LSR after some searching and they have just sent the jacket back, beautifully repaired. So a great job. They were lovely to deal with too. Wore it tonight. Felt good. 'Make do and mend', as my grandparents used to say!

24 janvier 2020
Avis spontané
Logo de Lancashire Sports Repairs

Réponse de Lancashire Sports Repairs

Hi Mark,
Sorry for the late reply but we have only just joined trust pilot.
I am very pleased to read that our repair and service was satisfactory.
Regards
L.S.R

Noté 5 sur 5 étoiles

Fab service!

Great repairs made! Quick efficient service and lovely ladies on the customer service side. Would highly recommend!

13 décembre 2019
Avis spontané
Noté 5 sur 5 étoiles

Superb service and quality repair to…

Superb service and quality repair to Gortex jacket. Almost impossible to see repair. Saved over £200 in not having to replace my Berghaus walking jacket! No wonder LSR gets such excellent reviews. You deserve these.

29 novembre 2019
Avis spontané
Noté 5 sur 5 étoiles

Very impressive repair service

Had a waterproof shell jacket zip repaired as well as a hole in my snowboard pants cargo pocket repaired. Wow, was super impressed by the quality of work. The jacket is like new again and pants repair much better than I thought was possible. Super impressed. Highly recommend this company.

23 septembre 2019
Avis spontané
Noté 5 sur 5 étoiles

5 star company all the way

Everything about this company is of the highest quality. The communication, the services they provide and especially the after -care. 5 star all the way.

21 septembre 2019
Avis spontané
Noté 5 sur 5 étoiles

I sent my trusty Hanwag Walking Books…

I sent my trusty Hanwag Walking Books to Lancashire Sports Repairs to be resoled with Vibram Soles.
After nine months use I would just like to say what an absolutely perfect job they did on my boots, not only are they just as comfortable, and sure-footed as they always were, but it has giving them a second lease of life, and saved me investing in another quality pair.
I would whole-hearty recommend LSC to everyone, and commend them on a top-notch job! Many thanks!

5 juillet 2019
Avis spontané
Noté 5 sur 5 étoiles

Trainers repaired to satifaction.

Took two pairs of trainers to the company to be resoled. One pair was quite severely worn at the heel. Staff rebuilt heel and resoled both pairs with Vibram. Repairs were completed on the date given and I received a phone call on the day to let me know they were ready to collect. Both pairs are now as good as new. Highly recommend.

30 avril 2019
Avis spontané
Noté 5 sur 5 étoiles

Motorcycle Jacket Zip Replacement

Had the zip replaced and reproofing work done on my Rukka Motorcycle jacket.

Service was excellent and am very happy with the quality of the workmanship. Will Definitely use again.

2 novembre 2018
Avis spontané
Noté 5 sur 5 étoiles

Outstanding craftsmanship and quality…

Outstanding craftsmanship and quality of work. It's hard to believe this level of service still exists. My Raichle walking boots of 20 years came back complete with new soles and are now looking good for another 20 years. Far better than buying new if your uppers are in decent condition.

25 octobre 2018
Avis spontané
Noté 5 sur 5 étoiles

Exemplary service, through and through

I recently had a need to have my North Face coat repaired after it was damaged and it was out of warranty.
I contacted Lancashire Sports Repairs (LSR) after I found them through a bit of searching online and I can honestly say that their service is second to none!

I contacted them last week (on the Wednesday) for a quote to repair my damaged coat, and I received a same day response from the extremely helpful Ann who answered all of my queries.

I then sent LSR my coat on the Thursday morning for delivery on the Friday, and I expected to get my coat back in a couple of weeks’ time.
So, it's safe to say that I was extremely impressed to receive my fully repaired coat back today (Tuesday) after only a few days.

To have a turnaround of less than a week from the quote through to the completion of work and return of my coat is exemplary, and I whole-heartedly recommend Lancashire Sports Repairs to anyone who is in need of repair for their outdoor clothing.

2 octobre 2018
Avis spontané

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