Landlord Vision Avis 

I don’t know what I’d have done without LV. I organise all my rentals, accounts, mortgages etc and each year it gives me all the info I need for filing my tax return. If I have a query, like how do I show paying off a mortgage and remortgages, an email comes straight back with how to do it step by step. If I still don’t understand, I get a call!!! Thank you for helping me self manage my properties. It saves me a fortune in management costs.

Ease of use, very user friendly software and doesnt have many layers upon layers for completing simple tasks. Especially good if you make a mistake as you can easily correct, which other landlord software makes a meal out of it. It's still early days for us, but so far we like the ease of use and clear concise information found on the dashboard.

I am new to Landlord Vision and in the process of setting it up. I was able to schedule onboarding meetings quickly and had a very speedy response when I accidentally deleted much of the data I had spent hours uploading.
I've only just started, but so far I really like what i've seen and I think it will defiantly make record keeping far easier than the spreadsheets i'm currently using

Good support available and very responsive staff.

I changed to LLV in 2016. It was a wrench to do so as I had been using a 30 year tried and trusted accounts package for general business, not one bespoke to property.

I knew with the way things were changing towards cloud based services and the way UK governments keep interfering with the PRS that a fully integrated software package to include everything from accounting to the creation of up to date legal documents was the way to go.

LLV has continued to support my property portfolio and it's growth and changes over the last 9 years. I have expanded into the package as I have learned more about its capabilities, and still after 9 years I still find things in the package I wish I'd found sooner. But as always it's waiting there for me to discover, often by a question to the support team, with an answer usually within hours pointing me to what I need.

I especially like the tenant portal which has cut down my interaction with tenants as they can most often find what they are looking for there, be it a payment or account query, to a document they need for their records or to forward on to a benifits agency. As well as serving them with required or regulatory information and documents for storage. No more "I can't find my paper copy". Simple, print another, it's on the document part of the portal.

But I think best of all is the customer service, which is excellent, unlike other SW based companies.

Nothing but money grabbing. Have been a customer for a number of years but the new version is the final straw. £80 per month for 20 tenancies + VAT. That is with paying an annual membership. Disappointed.

The software that landlord vision provides has genuinely saved me hundreds of hours over a year with simplifying everything from knowing where I stand financially to which contractor is due to complete a project.

But even better than the software itself is the incredible level of support provided by the landlord vision team headed by Roy and Ben Who have always given me such complete reassurance and assistance that I never need to worry if I’ve made a silly mistake or misunderstood part of the system.

With permission they will look into your exact account. Look at the transactions that you’re concerned about and explain as to you what you need to do to correct the problem.

I was particularly impressed by their professionalism when last year they were keen to promote the latest version of the software, but when consulting with me actually advised that I should wait another few months for the full migration tool due to the complexity of my account.

I have now just taken on the new version of the software and everything is looking very positive and exciting.
well done landlord vision.

Very quick support response and helped me solve a really big problem of my own making

Timely responses to queries. Helpful agents to aid in any difficulties you have. Easy way of managing properties and rents.

Prompt and efficient support when needed.

super efficient as always - landlord vision is an integral part of managing our portfolio

Highly recommended.
Excellent product that is easy to use and provides a clear insight into how the portfolio is working. Fantastic support available for any issues - friendly, quick and explain in a user friendly way. Software has reduced accountancy bills as it does the majority of the work for them.

Great customer service from Ben. Responded right away, had the patience of a saint and got my problem solved efficiently. Can not thank LV enough. I have recommended Landlord Vision to my friends / colleagues and will happily continue to do so.

Great customer support. Issues encountered are resolved promptly and helpful feedback to other questions asked.

I can’t recommend Ben's support highly enough. His knowledge and expertise are truly impressive, and he went above and beyond to assist me with all my queries.

Continue to give prompt, speedy and friendly customer service resolving any support queries quickly. This is one of the things that puts them ahead of other software providers.

We've been using Landlord Vision for around 2 months after migrating over from another programme. I have to say we are extremely happy. LV is simple to navigate and does everything we need.

We had a great introduction to the software with Lewis and the coding team have been excellent.

We have even made some suggestions to the team which have now been implemented into the programme. Thanks Ben!

The best Landlord management software we have ever used.

We have been using Landlord Vision since 2019 and having made the move from spreadsheet to CRM we wonder how we managed before. Landlord Vision is easy to set up and use. You then have information at your finger tips, it gives you instant reports and can monitor all the legal requirements for Gas and electric etc and reminds you when they are due!!. We use it for contracts, finance & rents, we also use the service desk to track and monitor repairs and maintenance.
If you do get stuck, the support behind the scenes is second to none, even when it's you own mistake, they help get you back on track, quickly and efficiently. Can't recommend Landlord Vision enough.

I raised a ticket due to problems resetting my password. The advisor solved my initial log in problem by prompting me to look at alternative email addresses, and assisted me in changing my registered email to a joint business one shared with my husband.

My initial online enquiry via the portal, and subsequent email replies were responded to very promptly, enabling me to quickly access the account and proceed with entries.
Well done Landlord Vision, that's what all customer services should aspire to.
Helen