Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 1 sur 5 étoiles

Items out of stock , charged my credit card and company’s response is they don’t know when it will be available. Requested refund and some type of compensation with no resolution. Stop pushing your... Voir plus

Noté 5 sur 5 étoiles

I have used Lanera Foundation for a few years and find that it covers really well without looking thick and lasts all day. It is quite thick, but as I always use a little of the BLUR from YSL before I... Voir plus

Noté 1 sur 5 étoiles

Don't waste your money on any of their products- especially the foundation. It does everything it claims NOT to do and nothing that it claims to do. Their return policy is a joke. I would've been bet... Voir plus

Noté 1 sur 5 étoiles

This company charged me 154.00 dollars for my 60.00 dollar order. Two weeks waiting for delivery and they give me false information . This product is made in China, they have a USA business office. Pl... Voir plus

2,2

Bas

TrustScore 2 sur 5

242 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucune trace de demande d’avis

Cette entreprise n’a pas invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

2,2

Tous les avis

(242)

25 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 4 sur 5 étoiles

My color was way too light

My color was way too light. Would like information on how to return. Can’t find my order number. Will keep buff beige. The nude is way too light.

16 mai 2024
Avis spontané
Noté 1 sur 5 étoiles

Long delivery time and empty product

Long delivery time. No indicator at point of order it comes from China. Foundation bottle was nearly empty when it arrived with pump not working. Colours not as shown. Do not buy.

26 avril 2024
Avis spontané
Noté 1 sur 5 étoiles

Don't expect a refund

I received my foundation on February 23, and returned it the next day bc it didn't give the coverage it advertised. I filed a dispute March 25, 2024 for a refund.I still have not received a refund. Lanera is fighting it and keep changing the dates that they will resolve the dispute. They have changed the dates 3 times. Now they want me to give information from the pulldown bar and there is not information on my computer that concerns the problem. I have sent them the Tracking number several times. Don't expect a refund from them bc there refund policy is lie!!

25 mars 2024
Avis spontané
Noté 1 sur 5 étoiles

Come frome China

Come frome China. A watered down, product, If I'm honest! Do not buy! China as a bad reputation for doing this!
When us the 🇬🇧 realise this.The better! China are fastly. Going to end up with no trade from us, in the UK!

10 avril 2024
Avis spontané
Noté 1 sur 5 étoiles

Avoid

Just tired to order but won't accept PayPal?. Glad I looked on here for reviews. Will not be ordering at all.

4 avril 2024
Avis spontané
Noté 1 sur 5 étoiles

I wish i had seen this site before…

I wish i had seen this site before ordering. As soon as i saw the shipping advice that it was coming from China, I knew I would be disappointed. It took 3 weeks to get here. I’ve used it 3 times and it has dried my skin so bad. Looks terrible at the end of the day. Ugh. Won’t bother trying to return it.

29 mars 2024
Avis spontané
Noté 1 sur 5 étoiles

This foundation was not as advertised

This foundation was not as advertised. It took two weeks to receive because it shipped from China. No indication I was ordering from china. When arrived the bottle wasn't even full and it was no different than any other foundation I have used in the past. Nothing special and would not order again.

26 mars 2024
Avis spontané
Noté 1 sur 5 étoiles

Never left any review before but this…

Never left any review before but this product seriously damaged my skin, average dry not sensitive skin but experienced bad reaction, lumps under skin that eventually broke out. Never experienced anything like it before ! Be careful, feel fooled for trying this product.

25 mars 2024
Avis spontané
Noté 1 sur 5 étoiles

Lanera is the worst make up...

Lanera is the worst make up I have ever used. First off, it is according to their packaging "designed in the US, made in China." It has a very chemical odor to it. It provides the same amount of coverage as any other cheaper make-up. The pump was also not working. Yes, a little goes a long way, but I could not tolerate the chemical odor of the makeup. I would not waste my money or time buying this product. Go to a department store and buy your makeup that is made here in the USA, DO NOT WASTE YOUR MONEY!! IT IS AWFUL! I AM UPSET WITH MYSELF FOR PURCHASING IT!! HORRIBLE!!!

15 mars 2024
Avis spontané
Noté 1 sur 5 étoiles

I was just about to press purchase…

I was just about to press purchase (even after it added £4.00 delivery) as I was so intrigued about this product. I am so glad I looked on trust pilot first. I will not be purchasing. We are all looking for a miracle for our aging skin and companies like this are just taking advantage of that. I’ll stick with a foundation I can purchase in a shop and see the results for myself. It’s not as if there are not plenty of shops selling foundation. I’m annoyed at myself for getting drawn in. 😣🤷‍♀️

16 mars 2024
Avis spontané
Noté 2 sur 5 étoiles

Very drying on my skin and does not…

Very drying on my skin and does not cover any better than my other foundations. On the adverts I notice that the people on the before and after pictures had no makeup on I would rather see a before picture of them in their regular makeup then the Lanera for a true comparison

13 mars 2024
Avis spontané
Noté 1 sur 5 étoiles

I purchased Lanera makeup online

I purchased Lanera makeup online. I have not received the order yet. I found out from the tracking that it was coming from China. More investigation shows it is made in China. You will not find this information on their website.

8 mars 2024
Avis spontané
Noté 1 sur 5 étoiles

Do not waste your money

Waiting weeks got it to come used it today and totally disappointed. Dried into every line and pore. I had such high hopes. Also I just used it for the first time. Had trouble using the pump to get makeup out. I took off the pump and jar is almost empty!!!

29 février 2024
Avis spontané
Noté 1 sur 5 étoiles

Decided against ordering!

So pleased I read these reviews before I ordered. The fb ones are all good so I was sceptical. I then read these trustpilot reviews and will not be wasting my money.

23 février 2024
Avis spontané
Noté 1 sur 5 étoiles

Bottles not full. Having seen this product on and as I…

Having seen this product on and as I like a foundation with good coverage, decided to try it. Ordered L4 buff beige and as other reviews stated was a lighter shade than expected. So ordered a second one L6 Latte to mix together. As stated, you don't need to use much so should have lasted ages..or so I thought! Not possible to see how much is actually in the bottle. Bottles seemed lightweight and when shaking product can't feel or hear any liquid being mixed . Products were ordered end of January and beginning of February. Have not used much but one bottle almost empty and second bote of Latte is completely finished except what is left on central plastic applicator. I feel I have been conned and have been sent bottles were nowhere near full. Company should use clear glass so that customers can see exactly how much is actually in the bottle when they purchase it. It is not a particularly cheap product and I have also paid two delivery charges. For this reason I will not be purchasing again which is a shame because liked the product.

3 février 2024
Avis spontané

Cette entreprise vous appartient ?

Revendiquez votre profil pour accéder aux outils gratuits de Trustpilot et renforcer vos relations clients.

Créez un compte gratuit

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus