Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 1 sur 5 étoiles

Items out of stock , charged my credit card and company’s response is they don’t know when it will be available. Requested refund and some type of compensation with no resolution. Stop pushing your... Voir plus

Noté 5 sur 5 étoiles

I have used Lanera Foundation for a few years and find that it covers really well without looking thick and lasts all day. It is quite thick, but as I always use a little of the BLUR from YSL before I... Voir plus

Noté 1 sur 5 étoiles

Don't waste your money on any of their products- especially the foundation. It does everything it claims NOT to do and nothing that it claims to do. Their return policy is a joke. I would've been bet... Voir plus

Noté 1 sur 5 étoiles

This company charged me 154.00 dollars for my 60.00 dollar order. Two weeks waiting for delivery and they give me false information . This product is made in China, they have a USA business office. Pl... Voir plus

2,2

Bas

TrustScore 2 sur 5

242 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucune trace de demande d’avis

Cette entreprise n’a pas invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

2,2

Tous les avis

(242)

25 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

I've had to spend a great deal of money…

I've had to spend a great deal of money going to my doctor and dermatologist,trying to heal my face. Very red,itchy,puffy,tight,dry skin all over my face and neck. I DO NOT RECOMMEND THIS PRODUCT.

10 janvier 2024
Avis spontané
Noté 1 sur 5 étoiles

Absolutely rubbish

Absolutely rubbish, dried into every pore and showed up every crease around eyes , horrible, waited for weeks to come and had to take it off and go to work without make up on at all. I’m learning to get very suspicious of adverts on social media that only show the good comments. I wish I’d checked here first and saved money.

2 janvier 2024
Avis spontané
Noté 4 sur 5 étoiles

Very happy with this

Very happy with this, excellent coverage, good conpany, tiny amount goes along way...not the quickest delivery but worth the wait. Very much like lancome foundation.

18 novembre 2023
Avis spontané
Noté 1 sur 5 étoiles

Don't buy! It's a Chinese product!

Annoyed that the product is shipping from China. I don't trust skin products from China so it's a waste of money for me :-( Feel silly that I believed the marketing that they are using. Should have known it's too good to be true.
Also I noticed on Trustpilot that every other negative comment is followed up by an extremely positive comment in return. As if they have a robot writing a 5 star review after your one star one. Also all of the reviews are from the US or GB? I live in the Netherlands. Doesn't any other customer live outside US or GB? This is strange, isn't it.
DON"T BUY FROM THIS COMPANY.

27 novembre 2023
Avis spontané
Noté 5 sur 5 étoiles

I didn't really believe it was so good.

I didn't really believe it was so good. Now I've tried it
I think it's WONDERFUL and I will be keeping with it. I am 81 and looking very much younger haven't got a photo at the moment but it's on my to do list. It's also very easy to apply. Thank you

23 novembre 2023
Avis spontané
Noté 5 sur 5 étoiles

Top class customer service

The color of foundation I ordered was too pale - I emailed Lanera who have replaced it with a darker shade free of charge and told me not to be bother wasting my money sending the other one back - really great customer service and good product - I just ordered the wrong colour.

22 novembre 2023
Avis spontané
Noté 5 sur 5 étoiles

Trustworthy

Even if this makeup does not work for you, Lanera stands behind their promise regarding returns and refunds, and they do it very quickly. A company you can trust!

21 novembre 2023
Avis spontané
Noté 5 sur 5 étoiles

Your product is lovely

Your product is lovely, and your customer support is great. I had received a faulty bottle (plunger didn't work) and it was replaced in no time. Thank you.

20 novembre 2023
Avis spontané
Noté 4 sur 5 étoiles

It's great mixed with other products

Got this from a friend who picked the wrong colour. Yes it is thick and you don't need much and yes it can give the look of a mask. I apply hydrator/moisturiser/spf first and then a tiny bit of Lanera, mixed with a light foundation which I use regularly. It is fine on my skin, not drying at all but it will be if you just slap it on your skin, straight out of the bottle. I'm 63 with pretty good skin for my age.

1 novembre 2023
Avis spontané
Noté 1 sur 5 étoiles

They do not honor their stated 100%…

They do not honor their stated 100% return policy. The foundation is thick, hard to apply, and settles into fine lines. Makes you look way older. I asked to return, they said use it with a moisturizing serum and a primer. I don't need all that. All they wanted to do was send another bottle. I got scammed.

16 novembre 2023
Avis spontané
Noté 5 sur 5 étoiles

I Love Lenera!

I Love Lenera! This is my first time using, but will definitely purchase again. It makes my skin look amazing. I'm 80 yrs old.

15 novembre 2023
Avis spontané
Noté 1 sur 5 étoiles

I wish I'd have read comments on Trust…

I wish I'd have read comments on Trust Pilot before purchasing from Lanera. I was taken in by the Facebook reviews. It seemed like the product came from USA - it does not, it is made in China - waste of time and money returning anything as you have to pay for the return. The product does have a good coverage but is thick and drying on the skin. Lesson learned. i will never buy again!

9 août 2023
Avis spontané

Cette entreprise vous appartient ?

Revendiquez votre profil pour accéder aux outils gratuits de Trustpilot et renforcer vos relations clients.

Créez un compte gratuit

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus